Founded in 1983, Kele Inc. is a leading distribution, and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in-stock parts from more than 300 brands to drive automation & efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.
Our goal is to empower progress for maintenance managers, engineers, contractors, and all those building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.
With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions-first mindset to help customers simplify supply chains, meet tight schedules, and deliver high-quality outcomes.
Kele fosters a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.
We are currently hiring for the role of Account Executive.
SUMMARY
The primary role of the Account Executive is to generate revenue from potential industrial process customers and increase wallet share through networking, customer visits, calls, and other business development activities. They are responsible for growing and retaining existing accounts by planning persuasive approaches and presenting new solutions and services that encourage customers to increase their business volume with the company. In addition, the Account Executive is expected to drive new business development efforts by identifying and pursuing new customer opportunities to expand the company’s market presence. The Account Executive works closely with senior leadership, business development managers, inside branch sales, technical staff, and marketing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Actively promotes the company’s products and services utilizing the company’s selling process and communicating our value propositions to customers
- Provides exceptional personal customer service to all internal and external customers
- Uses company provided selling tools to jointly develop account strategies and tactics with the team and to maintain accuracy in customer data and the sales funnel.
- Listens to and manages resolution of customer concerns by investigating problems, developing solutions, and making recommendations to the team for supporting the customer’s and the company’s shared goals
- Proactively conducts sales calls, utilizing probing questions to identify the customer’s needs and opportunities, learn about the customer’s business, our competitor’s actions, our technology and the customer’s industry
- Meets and maintains all minimum sales activity levels to include attainment of sales revenue/margin quotas, calendar activity, quote, opportunity and project lead follow up monthly, quarterly and annually
- Develops and implements sales planning strategies to achieve all goals and total spend opportunity associated with assigned accounts
- Works collaboratively with team members as necessary to maximize sales opportunities while not diverting from core sales responsibilities
- Coordinates customer visits with internal leadership, subject matter experts, and vendor visitors
- Handles objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
- Presents new products and services and enhances existing relationships
- Works with technical staff and other internal colleagues to meet customer needs
- Using knowledge of the market competitors and our selling process to identify and develops the company’s unique selling propositions and differentiators
- Develops a thorough technical knowledge of products in the company catalog as well as products our suppliers offer
- Participates in training opportunities and self-study to increase product, technology and industry knowledge and to improve personal performance
- Tracks and records activity on accounts in order to close deals to meet targets
- Creates and maintains account management plan for all assigned accounts
QUALIFICATIONS:
- To perform this job successfully, an individual must have thorough knowledge of the Industrial Process market, the solutions/services the company can provide, and the company’s competitors.
- They must understand the role of the Company’s customers, OEMs, integrators, engineering firms, contractors, and end users as well as a thorough knowledge of Industrial Process applications and products.
- The individual must also be able to demonstrate the ability to communicate with clarity and a proficiency in customer service skills and proactive telephone and face-to-face selling skills, with the ability to interpret customer responses in order to increase business development and attain maximum wallet share.
Kele Companies offers all full-time associates the following benefits and perks:
- Medical, vision, and dental insurance
- HSA
- FSA (medical and dependent care)
- 401(k) with employer match up to 4% with immediate vesting
- Employer-paid short- and long-term disability coverage
- Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
- Paid time off and paid holidays
Skills Required
- Thorough knowledge of the Industrial Process market, company solutions/services, and competitors.
- Understanding of customers, OEMs, integrators, engineering firms, contractors, and end users in industrial process applications.
- Proficiency in proactive telephone and face-to-face selling skills and customer service.
- Ability to develop account strategies, use company selling tools, and maintain accurate customer/CRM data and sales funnel.
- Proven ability to meet sales activity levels and achieve revenue/margin quotas.
- Ability to investigate customer issues, develop solutions, and coordinate with internal teams to resolve concerns.
- Willingness and ability to develop thorough technical knowledge of catalog and supplier products.
- Collaborative teamwork skills to coordinate customer visits and work with internal subject matter experts.
What We Do
Kele, Inc. is a premier stocking distributor of building automation systems (BAS) and HVAC parts. The company provides a comprehensive range of sensors, transmitters, and control devices, alongside custom panel shop and specialized project engineering services, aiming to simplify the supply chain and enhance operational efficiency for commercial and industrial facilities.
