Jobs at Kaizen Labs

As a Senior Software Engineer, you'll develop customer-facing features, ensuring user experiences are intuitive and polished, while collaborating closely with product and design teams.

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Build and own AI-powered internal tools from discovery through deployment, rollout, and ongoing improvements. Develop document analysis, agentic workflows, automation, research, routing, and analytics systems that reduce manual work. Partner with teams across the company to identify opportunities, scope solutions, enable employees to use AI effectively, and support customer-facing analytics and implementations.

Lead end-to-end product design for government software, including customer research, requirements, high-fidelity flows, prototypes, and design-system contributions. Partner with engineering on delivery, support customer deployments through project management and communications, prototype for sales and RFPs, help shape product strategy, and create branded marketing assets. The role requires close customer collaboration and comfort working across product, implementation, business development, and leadership teams.

Lead Kaizen’s recruiting function by building scalable processes, pipelines, reporting, and automation; personally close senior and executive hires across GTM, operations, engineering, and design. Manage and grow the recruiting team, oversee agency partnerships, strengthen employer branding in NYC and DC, and partner with founders on headcount planning and talent strategy. The role may expand into broader People operations as the company grows.

Own full-cycle recruiting for federal sales, G&A, and operations roles. Build relationship-driven sourcing pipelines for specialized talent, deliver a white-glove candidate experience, use AI tools throughout recruiting workflows, and partner with hiring managers to define searches. The recruiter will independently establish structure in an ambiguous startup environment, represent Kaizen’s mission, and help build recruiting processes and talent pipelines.

Build and lead Kaizen Studio’s video creative function. Produce cinematic customer films, documentary footage, recruiting series, founder pieces, and launch content. Own lean productions end to end, including filming, editing, and delivery, while directing contractors on larger shoots. Establish the company’s visual identity, collaborate with founders, travel periodically to federal and team sites, and eventually grow an in-house production and editing team.

Architect and ship full-stack, AI-powered government software using the Palantir stack. Own technical design, implementation, reliability, and performance while translating agency requirements into production features. Lead technical direction, work within classification and data-handling constraints, engage federal stakeholders, and mentor engineers. The role requires building constituent assistants, intake flows, case-routing systems, and agency dashboards at significant scale.

Design and ship high-impact landing pages, campaign sites, motion and illustration, and a cohesive constituent-facing visual system. Own Kaizen's web presence and brand evolution, produce code-first deliverables, leverage AI-native creative tools, and collaborate with Sales, Design Lead, CEO, and engineering to align product and brand.

Lead end-to-end federal capture and proposal development: write RFx responses, white papers, solution briefs, and unsolicited proposals; monitor federal opportunities; translate technical work into winning narratives; build AI-assisted proposal workflows; sharpen capture strategy and represent Kaizen at BD activities.

Own and drive Kaizen's federal civilian sales motion end-to-end: prospecting, demos, proposals, negotiation, and closing. Expand existing wins across agencies, navigate GSA MAS/IDIQ/BPA procurement paths, build relationships with program offices and contracting officers, lead discovery and in-person demos, and partner with Proposal, Capture, and Design to win task orders and modernization deals for benefits, case management, and constituent services.

Own full sales cycle across the Department of War and military services, build a repeatable DoW go-to-market motion, navigate defense procurement (OTAs, BAAs, SBIR/STTR), cultivate program office and contracting officer relationships, lead demos and discovery, and partner with proposals and design to close complex, multi-stakeholder enterprise deals.

Owner of end-to-end People Operations: onboarding/offboarding, payroll, benefits administration, state compliance, employee engagement, performance cycles, office coordination, equity administration in Carta, and partnering on headcount and recruiting operations while using AI tools to automate workflows.