Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.
Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.
Our platform already reaches 40 million residents across 50+ agencies in 17 states.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.
Thank you for your interest in joining Kaizen Labs!We’re excited about our growth and would love to see your application! If you don’t see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you’re interested in working with us.
If any of the following resonates with you, we’d love for you to become part of our community and apply:
You’re passionate about a mission that aligns with your values and motivates you to make a meaningful impact.
You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation.
You’re driven to transform the government sector, making it more user-friendly and accessible for all.
You’re energized by the challenge of driving change in the public space and improving outcomes for communities.
You’re excited to collaborate with a talented, diverse team and grow both professionally and personally.
Our mission aligns with your goal of creating a lasting, positive impact on the world.
Kaizen Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaizen Labs and has not been reviewed or approved by Kaizen Labs.
-
Healthcare Strength — Comprehensive medical, dental, and vision coverage is emphasized, with strong employer contributions and options like FSAs and employer‑paid life insurance. These offerings can meaningfully enhance total rewards beyond base pay.
-
Parental & Family Support — Fully paid parental leave is provided for both birthing and non‑birthing parents, signaling meaningful support for growing families. A stated return‑to‑work approach further underscores family‑oriented benefits.
-
Fair & Transparent Compensation — Role postings include explicit salary ranges and pay bands, improving clarity on cash compensation. Visible ranges help candidates understand where they might slot within the band during offer discussions.
Kaizen Labs Insights
What We Do
Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services. Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service. Our platform already reaches 40 million residents across 50+ agencies in 17 states. Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.
Why Work With Us
At Kaizen, you’ll find more than just a job - you’ll find ownership, autonomy, and purpose. We're building tools that truly help communities, with a culture rooted in trust, psychological safety, and cross-functional collaboration. It's meaningful work, with smart, supportive people by your side.
Gallery
