Jobs at Jump - Advisor AI

Manage a high-volume customer help desk for financial advisors, responding to questions, troubleshooting issues over Zoom, tracking resolutions, educating users, and communicating recurring issues and feature requests to product and engineering teams. The role requires strong written and verbal communication, technical problem-solving, meticulous multitasking, and a customer-focused approach in an early-stage AI technology company.

Generate qualified opportunities and pipeline for Account Executives through high-volume outbound prospecting. Conduct cold calls and emails, book meetings, meet activity and pipeline quotas, and support the development of Jump’s outbound sales motion. The role serves financial advisor customers and uses AI-enabled sales technology to improve productivity. Success requires strong communication, competitiveness, initiative, coachability, and comfort working in an early-stage, fast-paced software company.

Administer and optimize Salesforce environments supporting GTM and RevOps teams. Configure objects, fields, layouts, validation rules, flows, reports, dashboards, permissions, and security settings. Build automations and data flows, manage imports and data cleanup, troubleshoot issues, audit system integrity, gather stakeholder requirements, provide user support and documentation, and collaborate with vendors on scalable Salesforce initiatives.

The role involves software engineering responsibilities, requiring clear communication, problem-solving skills, and adaptability. Candidates should have at least 6 years of experience.

Test web, mobile, backend, and AI products; design risk-based testing strategies; create test cases, checklists, and shared data; report, troubleshoot, prioritize, and triage bugs; own end-to-end testing; review requirements; collaborate with product and engineering throughout the SDLC; and advocate for quality and process improvements in a remote environment.

The Enterprise Account Executive will manage the sales cycle for large financial institutions, focusing on consultative selling and relationship-building while collaborating with product and success teams.

The Strategic Account Executive leads the strategy for high-stakes partnerships with top global financial institutions, focusing on AI solutions. Responsibilities include stakeholder management, complex deal negotiations, and cross-functional coordination to drive business expansion.

Manage a high-velocity SMB sales cycle: prospect, build pipeline, and close B2B SaaS deals with financial advisors. Carry an ARR quota, maintain disciplined CRM organization, use AI-enabled sales tools, and represent Jump to customers while helping scale the outbound engine.

The Staff/Principal Software Engineer will work in a remote global team, addressing software engineering challenges while fostering collaboration and clear communication.

The Senior ABM Manager will design and execute multi-channel ABM strategies for top accounts, partner with sales for targeted campaigns, and optimize account engagement for pipeline acceleration.