Jobs at Joyful Health

Own end-to-end customer deployments for healthcare practices, integrating messy data sources, encoding payer workflows, and building agent logic, automations, analyses, dashboards, and custom tooling. Lead customer working sessions, translate operational insights into product requirements, support renewals and expansion, and establish the Forward Deployed Engineering function through playbooks, reusable patterns, tooling, and success metrics.

Build and improve a financial operating system for healthcare practices by developing data integration infrastructure and solving interoperability challenges.

Design and build an AI platform to resolve insurance claim denials, develop AI agents for workflows, and improve system performance. Collaborate closely with billing managers to understand workflows and contribute to the team's AI/ML vision.

Lead outbound prospecting to generate pipeline from outpatient healthcare practices. Use AI tools to research and personalize outreach, run high-volume multi-touch cadences (calls, email, LinkedIn), qualify prospects, book discovery meetings, maintain HubSpot CRM hygiene, track metrics, and surface market insights to refine ICP and messaging.