Jobs at Joyful Health

Lead outbound prospecting to generate pipeline from outpatient healthcare practices. Use AI tools to research and personalize outreach, run high-volume multi-touch cadences (calls, email, LinkedIn), qualify prospects, book discovery meetings, maintain HubSpot CRM hygiene, track metrics, and surface market insights to refine ICP and messaging.

Work denials, rejections, and aging AR end-to-end for outpatient practices using AI-native RCM tools. Diagnose root causes, rework and resubmit claims, draft appeals, and chase AR to resolution while partnering with Revenue Cycle Success Managers and the RCM Center of Excellence. Surface frontline insights to inform product and engineering to improve recovery throughput and quality.

The RCM Architect will translate revenue cycle management complexities into strategies, workflows, and insights to improve outcomes across teams. You are responsible for auditing claims, analyzing denial data, creating SOPs, and ensuring successful onboarding for new customers while fostering a culture of revenue cycle expertise.

The RCM Workflow Specialist combines expertise in revenue cycle management with AI product development by reviewing claims, guiding AI learning, and collaborating with engineering teams to improve workflows and outcomes in healthcare billing.

The Customer Operations Lead will oversee automation and tooling for post-sales operations, optimizing processes, managing CRM, ticketing, and reporting systems, while leading AI initiatives.

The Data Engineer will develop data pipelines and integrations, focusing on healthcare data to enhance financial operations, ensuring efficient data handling and driving impactful solutions.

Build and improve a financial operating system for healthcare practices by developing data integration infrastructure and solving interoperability challenges.

The Founding Infra Engineer will build and maintain cloud infrastructure, CI/CD workflows, and ensure reliability while enhancing scalability and security of the systems at Joyful Health, focusing on improving financial operations for healthcare practices.

Design and build an AI platform to resolve insurance claim denials, develop AI agents for workflows, and improve system performance. Collaborate closely with billing managers to understand workflows and contribute to the team's AI/ML vision.

The Chief of Staff will support the CEO and leadership in strategic execution, maintain context across business initiatives, and drive operational improvements while interacting with internal and external stakeholders.

The Account Executive will manage the full sales cycle for Joyful Health, targeting mid-market and enterprise healthcare practices and improving financial operations. Responsibilities include prospecting, generating pipeline, and closing complex deals, while shaping the company's sales strategy.

The Product Engineer will design and build user interfaces, own features end-to-end, collaborate with teams, and refine core product features for improving financial operations in healthcare.

The Founding Analytics Engineer will create and implement the analytics infrastructure, establish data models, define metrics, and enable data-driven decision making for healthcare practices.