Teams at Joyful Health

Build and lead production agentic AI systems that resolve healthcare insurance claim denials. Responsibilities include designing multi-agent workflows, developing specialized agents, implementing RAG and semantic search, optimizing prompts and models, creating evaluation and feedback systems, and deploying monitored AI infrastructure at scale. The role also involves collaborating with billing managers, shaping the AI/ML roadmap, reviewing code, and contributing to technical design in an early-stage startup.

Own end-to-end customer deployments for healthcare practices, integrating messy data sources, encoding payer workflows, and building agent logic, automations, analyses, dashboards, and custom tooling. Lead customer working sessions, translate operational insights into product requirements, support renewals and expansion, and establish the Forward Deployed Engineering function through playbooks, reusable patterns, tooling, and success metrics.

Build and improve a financial operating system for healthcare practices by developing data integration infrastructure and solving interoperability challenges.