Teams at Jorie AI

Manage customer, vendor, and partner contracts through their lifecycle; support litigation and outside counsel coordination; maintain legal records and repositories; track compliance deadlines and risks; assist with subpoenas, audits, and document production; and prepare legal reports for leadership.

Own strategic relationships with healthcare clients after implementation, driving satisfaction, retention, solution adoption, and account growth. Advise healthcare leaders on revenue cycle performance, operational efficiency, and AI-enabled solutions; lead executive reviews, monitor client health, identify risks, and develop retention strategies. Partner cross-functionally to deliver measurable outcomes, provide client feedback, track success metrics, and uncover upselling, cross-selling, and service expansion opportunities.

Leads the client success function for healthcare revenue cycle management and AI solutions. Oversees executive client relationships, retention, satisfaction, account expansion, upselling, cross-selling, solution adoption, and revenue growth. Partners with cross-functional teams to improve client outcomes, tracks success metrics, manages risks, and develops the client success team. Requires extensive healthcare RCM and leadership experience, with travel up to 50%.