Jobs at Joko

Lead the Business Lines product tribe across online shopping, in-store cashback, and gift cards. Set strategy, prioritize revenue opportunities, analyze funnel performance, oversee affiliate and payment mechanics, improve user experience, manage and mentor Product Managers, define metrics, run experimentation, and align internal teams and external partners.

Lead Joko’s AI Platform product tribe, owning strategy, roadmap, and delivery for Joker, Gotham, internal automation, identity, security, compliance, and reliability products. Build production-grade agent infrastructure, retire legacy tools, align stakeholders across the company, and measure efficiency, cost, risk, and adoption. The role also involves hiring, mentoring, and managing Product Managers while remaining hands-on with platform product decisions.

Own the Paris workplace experience end to end, including office operations, facilities, suppliers, events, onboarding, culture-building, expenses, and compliance coordination. Partner with People, Finance, and Legal while supporting remote employees across locations. The role requires strong organization, attention to detail, communication, ownership, and fluency in French and English. The manager will help scale workplace rituals and operations as Joko grows internationally.

Design and run end-to-end lifecycle programs across in-app, push, and email to convert new signups into high-LTV users. Own onboarding, retention, reactivation, referral, segmentation, and experimentation; partner with Product, Data, and Brand. Apply AI to automate segmentation, copy, QA, and reporting while running continuous A/B tests to improve outcomes.

Run candidate sourcing and outreach, screen inbound applicants, manage interview logistics and candidate operations, experiment with AI tools for sourcing/screening, and contribute to employer branding and TA process projects.

Own the end-to-end Juno AI shopping assistant experience, including conversational UX, recommendation logic, user testing, roadmap, rollout strategy, quality metrics, and competitive positioning. Collaborate with design, engineering, and the Catalog team to define and launch a new AI-powered product from the ground up.

Own Joko’s Core UX task force and roadmap across mobile apps, browser extensions, and web. Lead navigation, onboarding, login, cashback collection, search, redeem, performance, reliability, and foundational platform work from discovery through post-launch monitoring. Make cross-platform trade-offs, define metrics, drive UX improvements, align stakeholders, and collaborate with designers and engineers to deliver experiences used by millions of consumers.

Own Joko’s universal product catalog end to end, including merchant and product coverage, data normalization, freshness, reliability, internationalization, automation, and catalog metrics. Partner with engineers, design, business stakeholders, and merchants to define architecture, prioritize integrations, automate operations, and build a scalable multi-market catalog supporting Juno’s AI shopping assistant.

Own Joko’s Online task force and the end-to-end affiliate revenue chain, including purchase capture, tracking, attribution, cashback, coupons, and BNPL. Analyze funnel leakage, prioritize revenue opportunities, run A/B tests, improve browser and backend tracking reliability, and develop strategies addressing privacy and browser restrictions. Collaborate with engineers, designers, merchant teams, Care, Data, and affiliate platforms while balancing revenue, margin, user trust, and technical complexity.

Own the Platform task force roadmap for internal tools, automation, AI agents, security, compliance, reliability, and operational scalability. Map internal workflows, prioritize automation and legacy-system migrations, design permissions and auditability, and measure time saved, cost reduction, risk reduction, and adoption. Partner with Engineering, Ops, Finance, Legal, Data, Care, and product design to align stakeholders and deliver impactful internal products.

As a Product Designer, you will lead UX/UI design for multiple products, implement design best practices, and collaborate across teams to enhance user experiences.

As Head of Gift Cards, lead the business line, manage a team, drive growth from €100M to €1bn+ GMV, and oversee international expansion.

As a Business Associate Intern, you'll manage B2B partnerships, analyze customer data, improve processes, and drive revenue growth.

The Operations Manager will own key operational areas, drive initiatives for revenue, finance, product, or marketing, and optimize internal processes to enhance growth and efficiency.

The Account Manager will develop partnerships with retailers, leverage payment data for analysis, and enhance brand visibility, leading to increased revenue.

As Legal Counsel, you will ensure compliance with laws, draft and review contracts, manage GDPR processes, and support corporate events.

As a Business Associate Intern, you'll assist in launching Joko in the US, managing commercial relationships, analyzing e-commerce trends, and contributing to growth strategies.

As a Software Engineer, you'll design and develop software solutions, solve technical problems, lead projects, and collaborate with product and operations teams.

As a Gift Cards Associate, you will manage operations, drive international expansion, oversee partnerships, and enhance product offerings while ensuring efficient payments and fraud prevention.

The Account Executive will sell targeted marketing solutions to enterprise retailers, manage relationships with C-suite decision makers, and analyze payment data to provide insights, closing commercial partnerships.