Jobs at JMARK

Leads global internal IT operations, technology strategy, infrastructure support, cybersecurity coordination, vendor management, budgets, and technology projects. Provides hands-on support for hardware, software, connectivity, access, migrations, upgrades, and employee onboarding while managing an internal IT team and managed services partner. Collaborates with executives and international teams to improve reliability, security, efficiency, business continuity, and technology alignment with business goals.

Administer and optimize AWS cloud infrastructure while developing Python applications, REST APIs, and AI solutions. Automate deployments with Terraform and CI/CD, implement security and disaster recovery practices, monitor systems, troubleshoot complex infrastructure and application issues, and support secure production operations. The role also involves database integration, code reviews, technical documentation, mentorship, on-call participation, and continuous improvement across cloud and software development environments.

Administer and optimize AWS cloud environments using Terraform while developing and deploying Python-based AI applications. Responsibilities include infrastructure provisioning, monitoring, troubleshooting, security, access management, backups, API integration, testing, Git-based development, and automation. The role collaborates with senior engineers and AI Operations teammates to improve cloud reliability, application functionality, security, and operational efficiency.

Build and maintain data integrations, common data models, Databricks workflows, Python and PySpark pipelines, Terraform infrastructure, dashboards, and reporting solutions. Ensure data quality, security, governance, performance, and reliability while partnering with clients to understand business requirements and KPIs. Troubleshoot complex issues, document solutions, mentor junior team members, and identify opportunities for automation and continuous improvement.

Serve as a technical security escalation resource across JMARK and client environments. Investigate and coordinate incident response, manage vulnerabilities and patching, administer SIEM and other security platforms, monitor threats, and improve detection and security controls. Provide guidance on Cisco networking, firewalls, segmentation, and secure infrastructure while supporting security product evaluations, remediation tracking, documentation, and security education.

The Account Executive will prospect for new clients, build trusted business relationships, develop and present tailored technology solutions, manage sales pipelines, meet monthly growth quotas, and oversee client onboarding. Responsibilities also include coordinating with marketing, vendors, product management, and support teams; maintaining CRM accuracy; addressing escalated customer needs; supporting Communication Solutions programs; and continuously improving sales processes and team performance.

Provides vCIO-style technology consulting and strategic client relationship management for managed services clients. Analyzes business applications and workflows, develops technology strategies and solution architectures, prepares QBRs, coordinates implementations, manages executive relationships, supports sales presentations, and owns agreement renewals. The role requires cross-functional collaboration, technical expertise, strong communication, detailed tracking, client retention, and travel throughout the sales territory.

Provides advanced onsite and remote support for a banking client's network infrastructure. Responsibilities include troubleshooting and maintaining firewalls, switches, wireless networks, VPNs, servers, routing, and security technologies; monitoring network health; implementing upgrades and infrastructure changes; documenting work; resolving escalated issues; supporting projects; and participating in on-call coverage. The role also involves proactive risk reduction, client communication, mentoring junior staff, and collaboration with engineering and project teams.

The System Administrator II role supports JMARK’s managed IT services and technology solutions. The provided description contains placeholder text and does not specify detailed responsibilities, team information, qualifications, software, or required experience.

Provides onsite and remote IT support for banking-client employees. Troubleshoots Windows, Microsoft 365, hardware, software, network, VPN, server, printer, and connectivity issues; maintains client infrastructure; performs installations and preventative maintenance; documents resolutions; escalates complex issues; and communicates effectively with users. The role participates in on-call rotation, supports technology projects, and requires strong customer service, independent problem-solving, and a valid driver’s license with reliable transportation.

Identify and pursue new prospects, build trusted client relationships, meet individual and team sales quotas, manage pipeline and CRM, present tailored IT solutions, mentor teammates, and support escalated client issues.

As a Client Relationship Manager I, you will manage tasks, coordinate client appointments, enhance communication, and ensure smooth client interactions while supporting a collaborative team environment.

As a Client Relationship Manager II at JMARK, you'll enhance client experiences, drive revenue growth through strategic engagements, and manage technology lifecycles while collaborating with internal teams and C-level executives.

The Client Relationship Manager III will leverage technical expertise and client management experience to create technology strategies, manage client relationships, and facilitate complex interactions with executives, ensuring effective communication and collaboration across teams.