Jobs at JMARK

As a Client Relationship Manager I, you will manage tasks, coordinate client appointments, enhance communication, and ensure smooth client interactions while supporting a collaborative team environment.

As a Client Relationship Manager II at JMARK, you'll enhance client experiences, drive revenue growth through strategic engagements, and manage technology lifecycles while collaborating with internal teams and C-level executives.

The Client Relationship Manager III will leverage technical expertise and client management experience to create technology strategies, manage client relationships, and facilitate complex interactions with executives, ensuring effective communication and collaboration across teams.

Provide onsite and remote technical support for clients, troubleshoot issues, maintain network infrastructure, and ensure customer satisfaction while being part of a team.

Serve as onsite IT resource, providing day-to-day desktop support for approximately 60 users, training staff, and responding to IT requests and hardware issues.

The Digital Marketing Strategist at JMARK will architect and analyze digital growth strategies, oversee paid media campaigns, manage SEO, and utilize AI tools to enhance marketing outcomes while collaborating closely with content and growth operations teams.

Provide onsite and remote Tier-1 support for clients: answer service desk calls, troubleshoot desktops, servers and networks, perform preventative maintenance, update PSA documentation (ConnectWise), assist with installations and deliveries, participate in on-call rotation, and maintain strong client relationships.

The Network Engineer I provides onsite and remote support for clients' network and server environments, ensuring high customer satisfaction and efficient issue resolution while supporting team members' skill development.

The Marketing and Growth Coordinator role focuses on coordinating marketing projects and campaigns, ensuring alignment between marketing and sales, and improving processes for efficiency within the Growth Team.