Jobs at JMARK

Provides vCIO-style technology consulting and strategic client relationship management for managed services clients. Analyzes business applications and workflows, develops technology strategies and solution architectures, prepares QBRs, coordinates implementations, manages executive relationships, supports sales presentations, and owns agreement renewals. The role requires cross-functional collaboration, technical expertise, strong communication, detailed tracking, client retention, and travel throughout the sales territory.

Provides advanced onsite and remote support for a banking client's network infrastructure. Responsibilities include troubleshooting and maintaining firewalls, switches, wireless networks, VPNs, servers, routing, and security technologies; monitoring network health; implementing upgrades and infrastructure changes; documenting work; resolving escalated issues; supporting projects; and participating in on-call coverage. The role also involves proactive risk reduction, client communication, mentoring junior staff, and collaboration with engineering and project teams.

The System Administrator II role supports JMARK’s managed IT services and technology solutions. The provided description contains placeholder text and does not specify detailed responsibilities, team information, qualifications, software, or required experience.

Provides onsite and remote IT support for banking-client employees. Troubleshoots Windows, Microsoft 365, hardware, software, network, VPN, server, printer, and connectivity issues; maintains client infrastructure; performs installations and preventative maintenance; documents resolutions; escalates complex issues; and communicates effectively with users. The role participates in on-call rotation, supports technology projects, and requires strong customer service, independent problem-solving, and a valid driver’s license with reliable transportation.

Provide onsite day-to-day IT and desktop support for approximately 150 banking users. Respond to tickets, calls, and emails; troubleshoot computers, mobile devices, printers, copiers, and peripherals; assist with software vendors; and deliver customer service, training, and guidance. The role also requires maintaining security and confidentiality, escalating issues when needed, developing service procedures, and working occasional evenings and weekends through October 1, 2026.

Develop and close new business for communications solutions (internet connectivity, SD-WAN, voice/phone systems). Prospect and qualify leads, maintain accurate CRM and pipeline, prepare proposals, collaborate with internal teams for solution design and handoff, and meet defined sales and revenue metrics while acting as a trusted technology advisor.

Identify and pursue new prospects, build trusted client relationships, meet individual and team sales quotas, manage pipeline and CRM, present tailored IT solutions, mentor teammates, and support escalated client issues.

As a Client Relationship Manager I, you will manage tasks, coordinate client appointments, enhance communication, and ensure smooth client interactions while supporting a collaborative team environment.

As a Client Relationship Manager II at JMARK, you'll enhance client experiences, drive revenue growth through strategic engagements, and manage technology lifecycles while collaborating with internal teams and C-level executives.

The Client Relationship Manager III will leverage technical expertise and client management experience to create technology strategies, manage client relationships, and facilitate complex interactions with executives, ensuring effective communication and collaboration across teams.