Teams at JMARK

The Business Development Representative will prospect for new business through calls, email, LinkedIn, networking, and other outreach. Responsibilities include qualifying leads, scheduling appointments for Account Executives, nurturing relationships, maintaining CRM records, tracking performance metrics, supporting campaigns, and representing JMARK at events. The role requires strong communication, persistence, organization, comfort with outbound sales, and interest in managed IT services, cybersecurity, and technology solutions.

Provides onsite IT and desktop support for approximately 60 users at a law firm. Responsibilities include responding to tickets, troubleshooting computers, mobile devices, printers, copiers, and peripherals, assisting users, coordinating with IT and software vendors, educating staff, documenting procedures, and escalating issues. Requires occasional evening and weekend work for off-hours IT tasks.

Manage, troubleshoot, secure, and optimize complex enterprise networks for a banking client. Configure routers, switches, firewalls, VPNs, routing protocols, and network security systems; resolve escalated incidents; monitor performance; support infrastructure projects; document solutions; mentor engineers; and participate in on-call support.