Teams at Jet Support Services, Inc.

Coordinates customer aircraft onboarding from signed enrollment through successful configuration. Reviews enrollment data for accuracy and completeness, identifies gaps, schedules projects around team capacity, monitors deadlines, escalates risks, collaborates with customer-facing and configuration teams, and tracks quality findings through resolution while maintaining clear documentation and customer expectations.

Owns day-to-day cybersecurity operations, including alert monitoring, incident investigation, containment, recovery, detection engineering, vulnerability remediation, security automation, and security awareness. Builds SOAR workflows integrating SIEM, EDR, identity, email, and ticketing systems. Assesses network and cloud security, supports compliance and audits, develops procedures and playbooks, reports security metrics, and participates in after-hours on-call response.

Supports the Rolls-Royce and GE engine product line by managing supply chain requirements, inventory, purchasing, sales, brokering, supplier and customer relationships, pricing negotiations, market evaluations, and margin goals. The role analyzes purchase opportunities, maintains inventory levels, supports scheduled, unscheduled, and AOG maintenance needs, and attends industry events. Domestic and international travel may be required.