Jobs at JB Hi-Fi Limited

Supports the Victorian Commercial Sales team by managing calls, emails, quotes, pricing, customer orders, deliveries, stock availability, supplier coordination, invoicing, order tracking, aftersales resolution, records, reporting, and process improvements. The role provides administrative and customer support for New Homes and Volume Builder commercial portfolios while ensuring accurate, timely processing and policy compliance.

Leads JB Business sales teams across NSW, driving revenue, profitability, market growth, customer retention, and strategic account development. Responsibilities include sales planning, forecasting, pipeline and KPI management, commercial negotiations, customer issue escalation, performance reporting, recruitment, coaching, mentoring, performance reviews, and succession planning. The role partners with Business Development Managers and Inside Sales Account Managers to strengthen customer relationships and achieve state-level commercial objectives.

Supports store management and the Communications department by driving sales and profitability, coaching team members, maintaining merchandising standards, and ensuring compliance with safety, legislative, and incident-reporting processes. Provides customer-focused service, assists with retail sales and cash handling, and contributes to collective store performance.

Lead and develop a store sales team to drive profitable sales growth. Build stakeholder relationships, coach staff using an in-house sales model, manage labour, inventory and controllable expenses, ensure compliance with consumer law, and uphold brand standards and visual merchandising to deliver excellent customer experiences.

Coordinates bulky deliveries to customers and stores, monitoring last-mile transport activities and item movement. Supports carrier management, KPI compliance, reporting, customer inquiries, complaints, order follow-up, delay notifications, and resolution of inventory or shipment errors with warehouse, stores, carriers, and customer service teams.

Lead and develop the store sales team to drive profitable sales growth, manage labour and inventory, maintain compliance (including Consumer Law), uphold brand experience and visual merchandising, and build stakeholder relationships using the company's in-house sales model.

Lead a retail store team to deliver sales, customer service, merchandising and operational standards. Responsibilities include team leadership and development, planning, merchandising, budgeting, inventory control, and maintaining store performance in a fast-paced, seven-day retail environment.

Lead a retail store team to drive sales, service, merchandising and operational standards across product categories. Responsibilities include team leadership and development, planning, merchandising, budgeting, inventory control, and maintaining high customer service standards in a flexible, seven-days-a-week retail environment.

Support store management to drive Communications (Telco) sales and profitability through coaching, merchandising, compliance, and customer service. Deliver training, maintain merchandising standards, ensure safety and legislative compliance, assist with cash handling and POS operations, and work collaboratively within the sales team to meet store objectives.

Support store management to drive Communications department sales and profitability by coaching and training staff, maintaining merchandising standards, ensuring compliance and safety, delivering excellent customer service, handling cash/EFTPOS transactions, and supporting storewide objectives.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance (particularly Consumer Law), build stakeholder relationships, uphold brand standards, and maintain high-quality customer experience and visual merchandising.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance with consumer law, uphold visual merchandising and deliver excellent customer experiences while building stakeholder relationships.

Lead and coach the store sales team to achieve sales targets, maintain high shop-floor presentation and stock integrity, enforce loss-prevention procedures, and support customer service and merchandising across product categories.

Lead a retail store team to deliver sales, service, merchandising and operational standards across product categories. Responsibilities include leadership, talent development, planning, merchandising, budgeting, inventory control, and maintaining performance in a fast-paced, seven-day retail environment.

Support store management to drive Communications department sales and profitability by coaching and training the team, maintaining merchandising standards, ensuring compliance and safety, and delivering excellent customer service focused on telco products and services.

Coordinate back-of-house store operations to ensure efficient stock flow, inbound/outbound goods, returns and invoice processing. Enforce safety and compliance, support the operations team, and deliver excellent customer service while handling complaints and stakeholder communications.

Support the store management by coaching and training the Communications team to meet sales and profitability targets; maintain merchandising standards; ensure compliance, safety, and in-store processes; provide excellent customer service and support cash handling and POS transactions.