Jobs at JB Hi-Fi Limited

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance (particularly Consumer Law), build stakeholder relationships, uphold brand standards, and maintain high-quality customer experience and visual merchandising.

Lead and coach the store sales team to drive profitable sales growth, manage labour, inventory and controllable expenses, ensure compliance with consumer law, maintain high-quality visual merchandising, and deliver excellent customer experiences while building stakeholder relationships.

Sell kitchen, bathroom and laundry solutions in an Abbotsford showroom. Consult with customers, manage end-to-end sales (quote to installation), build relationships, stay product-knowledgeable, and contribute to a high-performing team.

Support store management to drive sales and profitability for the Entertainment & Media department. Ensure compliance and safety, maintain pricing integrity, manage inventory and loss prevention, train and develop team members, assist daily operations, track industry trends, and build stakeholder relationships.

Support store management to meet Communications department sales and profitability targets through coaching, training, merchandising, compliance, safety reporting, and excellent customer service. Drive telco product sales, maintain merchandising standards, and ensure in-store processes meet legislative and safety requirements.

Provide consultative retail sales in the Prahran showroom: assess customer needs, recommend kitchen/bathroom/laundry solutions, manage the end-to-end customer journey (quote to installation), build long-term relationships, maintain product and systems knowledge, and contribute to a positive team environment.

Manage end-to-end client relationships by onboarding, quoting, ordering, and stock management. Prospect via cold/warm calling, maintain CRM records, collaborate with suppliers and team members, forecast sales, and drive e-commerce transactions on the JB Business platform while meeting KPIs.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, uphold compliance (Consumer Law), build stakeholder relationships, and ensure excellent customer experience and visual merchandising.

Support store management to drive Communications department sales and profitability by training, coaching and supporting the team, maintaining merchandising standards, ensuring compliance and safety, and delivering excellent customer service focused on telco products and transactions.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance with consumer law, maintain high visual merchandising and customer experience standards, and build stakeholder relationships.

Lead group-wide leadership and capability development across JB Hi‑Fi Group. Manage talent frameworks, succession planning, D&I and engagement programs, training content, onboarding, and vendor delivery. Design and deliver leadership programs, support facilitators and participants, and monitor program participation and outcomes to drive continuous improvement.

Drive Communications department sales by coaching and training the sales team, maintaining merchandising standards, ensuring compliance and safety, delivering excellent customer service, handling cash/EFTPOS transactions, and supporting store objectives.

Lead and motivate an in-store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance (Consumer Law), uphold visual merchandising and deliver excellent customer experiences.

Support store management to drive Communications department sales and profitability by coaching and training the communications team, maintaining merchandising standards, ensuring compliance and safety, delivering excellent customer service, and handling cash/EFTPOS transactions. Work independently and collaboratively under pressure to meet store objectives.

Provide excellent customer service and sell retail and telco products; handle cash and EFTPOS/POS transactions; work independently and in a team under pressure; maintain flexibility for weekend and varied hours in a fast-paced retail environment.

Sell consumer electronics and telco products in a fast-paced retail store. Provide excellent customer service, handle cash and EFTPOS transactions, meet sales targets, work independently and in teams, and maintain flexibility for weekend and varied shifts.

Provide multi-channel post-sale customer support by investigating, triaging, and resolving complaints. Collaborate with internal and external stakeholders, escalate potential compliance or product issues, process customer requests, and securely manage customer data to protect accuracy and privacy.

Lead and coach the store sales team to achieve sales targets and maintain high presentation and operational standards. Drive customer service, merchandising, stock integrity, and loss-prevention while developing team capability and delivering exceptional in-store experiences.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance with consumer law, uphold visual merchandising and deliver excellent customer experiences while building stakeholder relationships.

Process accurate weekly/fortnightly payroll for multiple business units, ensure compliance with Modern Awards/EBAs and legislation, manage employee records, resolve payroll queries (via Zendesk), support reporting and forecasting, and contribute to payroll projects and process improvements.