Jobs at JB Hi-Fi Limited

Manage back-of-house retail operations, including stock receiving, storage, product handling, order picking, packing, dispatch, delivery, and click-and-collect fulfillment. Maintain safe and organized stock flow, follow operational procedures and safety controls, report incidents, and support positive experiences for in-store and online customers. The role requires teamwork, multitasking, a positive attitude, and strong execution of processes.

Coordinate back-of-house retail operations to improve customer service, profitability, compliance, and efficiency. Responsibilities include prioritizing team tasks, managing inbound goods, returns, transfers, invoice processing, inventory flow, customer complaints, and safety requirements. The role requires strong multitasking, attention to detail, inventory process knowledge, stakeholder relationship skills, and customer service capabilities.

Leads the store sales team, builds a positive sales-focused culture, and drives profitable growth. Responsibilities include developing team capability, managing labor and inventory, controlling expenses, maintaining compliance with Consumer Law, building stakeholder relationships, and upholding brand standards through excellent customer service and visual merchandising.

Provide tailored kitchen, bathroom, and laundry product recommendations in an e&s showroom. Manage customer journeys from consultation and quotation through sales, delivery, installation coordination, and follow-up. Build lasting customer relationships, maintain product and systems knowledge, contribute to sales outcomes, and support a positive team environment. This is a permanent part-time role working Friday through Monday.

Lead the store sales team, build a positive sales-focused culture, and deliver profitable sales growth. Responsibilities include developing team capability, managing labor and inventory, controlling expenses, maintaining legal and Consumer Law compliance, building stakeholder relationships, and ensuring strong customer experiences and visual merchandising standards.

Manage JB Business client relationships through onboarding, quoting, ordering, stock coordination, CRM maintenance, prospecting, and sales forecasting. The role involves cold and warm calling, email communication, supplier and stakeholder collaboration, e-commerce sales, and meeting business KPIs. It is an entry-level hybrid position working Monday to Friday, with three office days and two work-from-home days.

Leads a store sales team, builds capability, drives profitable sales growth, manages labor, inventory, and expenses, and maintains compliance with Consumer Law. The role also focuses on customer experience, stakeholder relationships, brand standards, and visual merchandising quality.

Leads digital designers and campaign specialists in delivering digital marketing campaigns across email, websites, landing pages, competitions, and digital catalogues. Responsibilities include creative design leadership, campaign planning, template innovation, brand guideline management, platform optimization, technology and process improvement, budget oversight, and vendor management. The role collaborates with promotions, merchandising, IT Engineering, and customer experience teams to execute sales events and ongoing digital marketing activity.

Supports store management and leads Media & Entertainment department activities, including sales and profitability targets, compliance, pricing integrity, inventory management, loss prevention, customer experience, team development, and daily store operations. Coordinates team activities, maintains product knowledge, monitors industry trends, and builds stakeholder relationships.

Coordinate IT and Gaming department activities, supporting store sales, profitability, compliance, pricing integrity, inventory management, loss prevention, and customer experience. Train and develop sales team members on department products and services, assist store management with daily operations, maintain stakeholder relationships, monitor industry trends, and recommend opportunities for role and store improvement.

Consult with customers in the Clayton showroom to recommend kitchen, bathroom, and laundry solutions. Manage the complete customer journey from quotation and sale through delivery, installation coordination, and follow-up. Build lasting customer relationships, maintain product and systems knowledge, and contribute to a collaborative sales team. This is a permanent part-time role requiring regular weekend availability.

Leads a store sales team, builds a positive sales culture, develops team capability, and drives profitable growth. Responsibilities include stakeholder relationship management, labor and inventory management, expense control, compliance with Consumer Law, customer experience, brand standards, and visual merchandising quality.

Leads a JB Hi-Fi store team to achieve sales goals, deliver excellent customer service, maintain merchandising and presentation standards, coach and develop employees, and ensure stock integrity and loss-prevention compliance across product categories.

Consult with showroom customers to recommend kitchen, bathroom, and laundry solutions. Manage the sales journey from quotation through sale, coordinating delivery and installation while following up on customer satisfaction. Build lasting customer relationships, maintain product and systems knowledge, and contribute to a collaborative, high-performing retail team.

Supports the Victorian Commercial Sales team by managing calls, emails, quotes, pricing, customer orders, deliveries, stock availability, supplier coordination, invoicing, order tracking, aftersales resolution, records, reporting, and process improvements. The role provides administrative and customer support for New Homes and Volume Builder commercial portfolios while ensuring accurate, timely processing and policy compliance.

Lead and develop a store sales team to drive profitable sales growth. Build stakeholder relationships, coach staff using an in-house sales model, manage labour, inventory and controllable expenses, ensure compliance with consumer law, and uphold brand standards and visual merchandising to deliver excellent customer experiences.

Support store management to drive Communications department sales and profitability by coaching and training staff, maintaining merchandising standards, ensuring compliance and safety, delivering excellent customer service, handling cash/EFTPOS transactions, and supporting storewide objectives.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance (particularly Consumer Law), build stakeholder relationships, uphold brand standards, and maintain high-quality customer experience and visual merchandising.

Lead and coach the store sales team to drive profitable sales growth, manage labour and inventory, ensure compliance with consumer law, uphold visual merchandising and deliver excellent customer experiences while building stakeholder relationships.