Payroll Officer

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

As Payroll Officer, you will efficiently and accurately process payroll on a weekly or fortnightly basis for allocated business units, ensuring compliance with legislative requirements, company policies, and industry standards. This role focuses on maintaining accurate employee records, resolving payroll-related queries, and supporting the organisation’s commitment to operational excellence through precise and timely payroll execution.

Key responsibilities include:

• Process payroll for employees in compliance with relevant Awards, individual employment contracts, and legislative requirements, ensuring accuracy and timeliness.
• Administer employee and employer deductions, contributions, and benefits, including company and industry superannuation.
• Maintain and update employee records and payroll components consistently and accurately, following established procedures.
• Respond to payroll-related queries and requests, providing clear and professional communication to resolve issues efficiently.
• Collaborate with the Payroll Lead to address escalations and support service delivery through tools such as the Zendesk payroll portal.
• Assist with preparing payroll-related data for forecasting, analytics, and reporting to meet business requirements.
• Build positive working relationships with internal and external stakeholders by supporting accurate and responsive payroll processes.
• Contribute to key projects and process improvement initiatives under the direction of the Payroll Lead or Group Payroll Manager.
• Maintain accountability for task completion, ensuring adherence to deadlines and organisational standards.
• Support the Payroll Lead in monitoring payroll accuracy and addressing discrepancies to maintain compliance and integrity.

• 2+ years’ experience in payroll processing within a high-volume or multi-site environment.
• Sound understanding of Modern Awards and payroll legislation, with the ability to interpret employment conditions accurately.
• Proficiency in payroll systems such as ADP Payforce is desirable, Time2Work, or similar platforms.
• Intermediate to advanced Microsoft Excel skills, including data analysis and reporting capabilities.
• Attention to detail and accuracy in maintaining employee records and processing payroll transactions.
• Strong communication skills, with the ability to address payroll-related queries professionally and clearly.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!