Jobs at Itero Group, LLC

Administer enterprise SCCM/MECM environments, including software deployment, patching, imaging, application packaging, Windows configuration, GPO management, and security remediation. Troubleshoot SCCM clients, WMI, and endpoint issues; develop custom PowerShell automation; generate compliance reports; manage Active Directory, Azure access controls, and Intune configurations. Support large-scale IT operations involving more than 30,000 endpoints while maintaining security and deployment compliance.

Leads end-to-end user acceptance and regression testing for a large-scale enterprise financial systems upgrade. Develops testing strategies, plans, cases, schedules, and regression suites; coordinates functional, integration, and cross-workstream testing; manages defects and retesting; validates integrations, data, reporting, and reconciliations; and communicates risks, progress, and release readiness to business, technology, project, operations, and vendor stakeholders.

Provides Tier 1 and 2 desktop support for government workstations, laptops, applications, servers, peripherals, and printers. Manages ServiceNow tickets, troubleshoots hardware and software issues, installs and configures systems, documents resolutions, coordinates escalations, supports facility transitions, mitigates security issues, prepares activity reports, and trains users. The role requires an active Top Secret clearance and works on-site in Rosslyn, Virginia, from 8 a.m. to 5 p.m.

Provides Tier 1 and 2 desktop and systems administration support for government workstations, laptops, applications, peripherals, and servers. Manages ServiceNow tickets, troubleshoots hardware and software issues, installs and configures systems, supports facility transitions, mitigates security issues, coordinates escalations, maintains reports, meets SLAs, and trains users. Requires five years of related experience, an associate degree or equivalent experience, industry certifications, and U.S. citizenship with clearance eligibility.

Leads enterprise IT project portfolio management platform adoption and enhancements. Responsibilities include improving portfolio, program, and Agile processes; managing requirements, configuration, testing, and deployment; supporting governance; developing training and documentation; and coordinating with technical teams, PMOs, project managers, and business stakeholders to drive system adoption and continuous improvement.

Troubleshoot and maintain enterprise Linux, IP networking, firewalls, highly available clusters, databases, virtualization, and cloud infrastructure. Lead production incident response from detection through recovery, perform root-cause analysis, coordinate customers and technical teams, execute controlled changes, maintain documentation, and develop Bash or Python automation. The role requires independent support of business-critical environments and strong hands-on expertise in Linux administration, networking, high availability, and production operations.

Supports UAT for a loan application system upgrade by creating and executing test cases, entering and processing loans, validating functionality through GUI testing, documenting evidence and defects, performing regression and end-to-end testing, and retesting fixes. The analyst uses Excel, Power BI, and Power Query to identify and validate test data, collaborates with operations and technology stakeholders, and supports system-upgrade activities in a financial services environment.

Leads enterprise data engineering solutions for financial services clients using Snowflake, Databricks, SQL, and Python. Designs and optimizes ELT/ETL pipelines, data models, analytical datasets, orchestration, governance, and performance solutions. Mentors data engineers, manages technical priorities and deliverables, reviews designs and code, and works directly with business and technology stakeholders on accounting, tax, finance, risk, and regulatory reporting initiatives.