Jobs at ISN Software Corporation

Provide proactive customer service and support to contractor/supplier clients, handle inbound inquiries and troubleshooting, deliver training (phone, web, face-to-face), assist with account management including invoicing and collections, support sales and marketing implementation, and develop resources and process improvement ideas.

Provide bilingual (English/French) customer support via phone, chat, and email for ISN's contractor/supplier platform. Troubleshoot accounts and compliance issues, build client relationships, support retention and sales initiatives, and progress into B2B sales within 12–24 months.

Provide high-volume customer support in English and Spanish via phone, chat, and email. Troubleshoot platform, account, and compliance issues, build client relationships, collaborate on retention and engagement, and support sales and marketing while training for a transition into B2B sales/account management.

Provide high-volume client support via phone, chat, and email for ISN's contractor/supplier platform; troubleshoot account and compliance issues; build client relationships; collaborate with internal teams on retention and engagement; support sales and marketing initiatives while training and developing toward B2B sales and account management.

Provide bilingual (English/Portuguese) customer support via phone, chat, and email; troubleshoot platform, account, and compliance issues; build client relationships; collaborate on retention and sales initiatives; complete training and progress into B2B sales/account management.

As a Business Development Associate, you will manage contractor workflows, support customer inquiries, conduct training, and contribute to continuous improvement initiatives.

The Senior Coordinator will manage insurance reviews, client accounts, support with analysis, and oversee process improvements while presenting to clients.

The Group Supervisor - Software Engineering oversees a team of engineers, ensuring project delivery, maintaining software quality, and providing technical leadership through mentorship.

Manage uptime, reliability, performance, and automation of ISN's Azure-based environments. Deploy and maintain Windows and Linux VMs, web and data services, storage, monitoring, patching, and automation to ensure resilient, production-grade internet-facing applications.

The Senior SQL Developer will be responsible for writing efficient SQL code, tuning queries, and performing database design and optimization in a collaborative environment.

Design, develop, and scale cloud-native .NET applications and APIs on Azure. Produce unit-tested code, implement RESTful and SOAP services, design database objects, and apply cloud architecture patterns while taking on increasing leadership responsibilities.

The Senior Associate connects customers with ISN's services, providing support, conducting training, and analyzing client account health while fostering business development.

The Advanced Product Coordinator facilitates change management for ISN's applications, coordinating between teams to enhance product development in alignment with business goals.

The Advanced Database Administrator maintains SQL Servers and databases, troubleshoots availability and performance issues, automates tasks, and supports application environments.