Jobs at ISN Software Corporation

Leads product design initiatives as a hands-on designer and supervisor. Responsibilities include improving UX and UI, evolving enterprise design standards and design systems, evaluating AI-powered tools, mentoring product designers, ensuring high-quality and timely deliverables, and documenting design guidelines and component usage.

Supports English- and French-speaking clients through phone, chat, and email in a high-volume customer service environment. Responsibilities include troubleshooting platform, account, and compliance issues; building client relationships; learning contractor and supplier management processes; collaborating on retention and engagement; and supporting sales and marketing initiatives. The role includes eight weeks of training and is designed to progress into B2B sales or account management within 12–24 months.

Provide phone, chat, and email support to English- and Spanish-speaking clients using ISN’s contractor and supplier management platform. Troubleshoot platform, account, and compliance issues; build client relationships; support retention and engagement; and learn business development and B2B sales processes. The role includes an eight-week onsite training program and potential progression into client development or account management within 12–24 months.

Provides English- and Portuguese-language customer support for ISN’s contractor and supplier management platform through phone, chat, and email. Troubleshoots platform, account, and compliance issues, builds client relationships, supports retention and engagement, and learns business development and B2B sales responsibilities. The role includes an eight-week training program and potential progression into client development or account management within 12–24 months.

The Scrum Master coaches multiple software delivery teams in Agile and Scrum practices, facilitates ceremonies, promotes self-organization, removes process barriers, and supports delivery of customer product increments. Responsibilities include mentoring teams, selecting appropriate Agile processes, tracking KPIs, providing analyses, using approved AI-powered tools to improve SDLC productivity, and supporting change management for applications and environments.

Lead global HSEQ strategy and RAVS program, partner with executive clients, align HSE policies across regions, conduct reviews and risk assessments, drive program improvements, deliver training, and represent ISN in audits and strategic meetings to improve contractor safety, compliance, and performance.

Provide bilingual (French/English) customer support, train clients on ISN products, troubleshoot inquiries, assist with account management (invoicing/collections), support sales and marketing projects, and develop client resources while pursuing progression into B2B sales.

The Advanced Product Coordinator facilitates change management for ISN's applications, coordinating between teams to enhance product development in alignment with business goals.

Lead supplier sustainability assessments and risk evaluations, review documentation and audit findings, identify risks and recommend improvements, research emerging standards, support ISN and Transparency One offerings, partner cross-functionally to improve processes, and support ISO 9001 and ISO 27001 objectives. Travel up to 25%.

Design, develop, and scale cloud-native .NET applications and APIs on Azure. Build front-end pages and backend database objects, produce unit-tested code, implement RESTful and SOAP services, and participate in architecture and code reviews while leveraging automation and AI tools.

As a Business Development Associate, you will manage contractor workflows, support customer inquiries, conduct training, and contribute to continuous improvement initiatives.

QA Tester responsible for developing and executing test plans, test cases, and automation for web UI and data-intensive processes. Reviews requirements, identifies defects/risks, documents issues, performs API and functional/regression testing, and collaborates with development teams to ensure product quality after releases and maintenance.

The Group Supervisor - Software Engineering oversees a team of engineers, ensuring project delivery, maintaining software quality, and providing technical leadership through mentorship.