Salesforce Solutions Engineer

The Position: ISN is seeking a highly skilled Salesforce Solutions Engineer to join our Enterprise CRM team. In this role, you will design, develop, and maintain scalable Salesforce solutions while partnering closely with business stakeholders to understand requirements, recommend enhancements, and deliver impactful solutions across the Salesforce platform.

Who should apply?

• 6+ years of Salesforce development experience
• Strong understanding of the Salesforce product suite including - Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), and Experience Cloud
• Experience with Apex, Lightning Web Components, Flows, SOQL/SOSL and MuleSoft
• Experience managing large Salesforce environments (900+ users)
• Strong integration experience using REST/SOAP APIs, JSON, and XML
• Experience with code review, strong attention to detail and QA knowledge
• Interest in frequent business end-user interaction and collaboration
• Bachelor's degree in computer science or a related field from an accredited university
• Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer

Responsibilities:

• Develop and design Salesforce solutions using both programmatic and declarative tools
• Build and maintain integrations using REST/SOAP APIs, middleware, and platform events
• Interact regularly with business end-users to discuss and recommend enhancements. This requires a strong understanding of how end-users work within our Salesforce instance in order to translate functional requirements into Salesforce technical requirement and recommend solutions.
• Complete Salesforce Admin functions, including user management, data management, and reports/dashboards
• Identify gaps, edge cases, or downstream cross-cloud impacts not explicitly stated in requirements
• Shadow business end-users to gain a deep understanding of the business use of Salesforce, business needs, and the impact on users' day-to-day roles
• Effectively leverage approved AI-powered tools and automation to enhance productivity across daily work activities and applicable elements of the Software Development Life Cycle — requirements, design, development, testing, deployment, and/or operations

Note: ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

Onsite Requirements: 3232 McKinney Ave #1500, Dallas, TX 75204

• Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.
• In-person attendance is required at minimum 2 days onsite per week and required for certain meetings and tasks (generally Wednesday and Thursday for collaboration with stakeholders and customers, trainings, team collaboration day, ISN events, team events, performance reviews, etc.)
  • The first month will involve extensive onboarding, job training, and shadowing with the business team. Employees should anticipate spending additional time onsite during this period to support training and knowledge transfer activities.

ISN Benefits*

• 100% company-paid monthly insurance premiums for employees and dependents - Medical, Dental, Vision, and Life Insurance
• 4% retirement matching 
• Paid time off
  • 0-1 year – 15 day (pro-rated first year)
  • 1-5 years – 20 days
  • 5-10 years – 25 days
  • 10+ years – 30 days
• Holidays – 13 paid holidays
• Monthly cell phone reimbursement
• Complimentary parking space or monthly reimbursement for DART public transportation
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.