Jobs at Island Hospitality Management

Oversee preventive maintenance, repairs, safety, service standards, vendor contracts, consultants, and maintenance transitions across multiple hotel properties. Analyze performance trends, manage room maintenance programs, and ensure consistent operational quality. The role requires hotel experience, an engineering or construction management degree, flexible scheduling, and travel up to 80% of the time throughout the Eastern United States.

Maintains hotel public areas, corridors, guest rooms, restrooms, lobby, pool, and other shared spaces. Performs basic housekeeping, restocks supplies, organizes storerooms, delivers guest-requested items, supports preventative maintenance, and reports safety hazards or property damage. Provides approachable guest service while working flexible, variable schedules and handling physical tasks such as standing, walking, cleaning, and lifting.

Oversee hotel housekeeping and front desk operations, ensuring guest satisfaction, service quality, staffing, scheduling, financial controls, and smooth interdepartmental coordination. Manage recruiting, onboarding, training, evaluations, and disciplinary actions. Support check-in and check-out, explain hotel amenities, resolve workplace issues, monitor bookings, and coordinate responses to oversold room types. Flexible scheduling and physical activity may be required.

Seasonal, on-site role assisting guests with RV site set-up and escorting arrivals, checking transient sites, removing trash, monitoring pools for unregistered guests, reporting maintenance issues, selling small items, covering the gate, and providing excellent guest service while performing basic grounds and janitorial tasks.

Manage evening hotel and outlet operations as Manager on Duty, oversee food & beverage service, drive revenue, control costs and inventory, support meetings/events, coach and train staff, ensure sanitation and guest satisfaction, and assist front desk as needed.

Manage front desk operations to ensure guest satisfaction and product quality. Oversee staffing, scheduling, training, HR functions, maintenance coordination, and booking management. Provide guest services and recommendations while maintaining financial controls and operational standards.

Provide overnight security and guest service for a hotel: patrol property, monitor lobbies and public areas, report hazards and incidents, respond to emergencies and guest requests, assist maintenance, and file shift reports.

Drive hotel revenue by meeting occupancy and ADR targets. Develop and execute sales and marketing plans, engage key accounts, conduct sales calls and property tours, monitor competitors, prepare reports, maintain vendor/client data, and coordinate with Front Office to ensure group and corporate directives are executed. Provide excellent guest service and participate in community/government marketing efforts.

Lead hotel sales efforts through outside sales, account acquisition, site tours, and local networking. Oversee sales team, forecast occupancy, create marketing/sales plans, and hit REVPAR targets while coordinating with hotel leadership.

Maintain cleanliness and appearance of hotel public areas and corridors. Perform basic housekeeping tasks (change sheets, towels, restock supplies, vacuum, dust), support preventative maintenance, report safety hazards and damages, organize storerooms, clean furniture and fixtures, deliver guest request items, and provide friendly guest service while working a flexible schedule.

Maintain cleanliness and appearance of hotel public areas and corridors. Perform basic housekeeping tasks (linen/towel changes, restocking supplies, vacuuming, dusting), report hazards and damages, assist preventative maintenance, organize storerooms, deliver special request items, and provide guest-facing assistance with a focus on safety and service.

Lead and perform hotel building maintenance including electrical, mechanical, plumbing, HVAC, pool, carpentry, and room preventative maintenance. Supervise and schedule maintenance staff, manage budgets, coordinate contractors and inspectors, resolve work orders and guest issues, and maintain facility exterior and compliance with safety and brand standards.

Supervise front desk operations to ensure guest satisfaction and service standards. Manage check-ins/check-outs, payments, shift reporting, staff training, scheduling, and vendor/guest assistance while maintaining quality and profitability.

Oversee front desk operations to ensure guest satisfaction and service quality. Create staff schedules, enforce financial controls, recruit and manage team members, train staff, coordinate maintenance and room assignments, handle oversells, and provide concierge recommendations and excellent guest service.

Escort arriving guests to RV sites, assist with site set-up and measurements, inspect and maintain transient sites, report maintenance issues, monitor pools for unregistered guests, handle guest questions/complaints, sell/oversee small retail items, and perform light grounds and janitorial tasks. Requires flexible scheduling, driving, and physical lifting.

Oversee Housekeeping and Front Desk departments to ensure guest satisfaction and service standards. Manage scheduling, training, financial control procedures, HR functions, bookings and front desk operations, assist check-in/out, and coordinate interdepartmental operations.

Provide friendly, on-site guest support at an RV resort: escort and assist arriving guests, monitor sites and pools, report maintenance issues, handle guest questions/complaints, perform light grounds and janitorial tasks, complete site measurements and sales of small items, and follow safety procedures.

Provide guest support and site setup at an RV resort: escort and assist arrivals, inspect and maintain sites, monitor pools and gates, handle guest questions, report maintenance issues, sell small items, and perform light janitorial and grounds tasks.

Lead and perform building maintenance and repairs across electrical, plumbing, HVAC, carpentry, pool and exterior systems. Inspect property, manage budgets, solicit and evaluate contractor bids, ensure code compliance, supervise and schedule maintenance staff, handle work orders, and maintain guest satisfaction and brand standards.

Maintain cleanliness and appearance of hotel public areas and corridors. Assist housekeeping with changing linens, restocking supplies, vacuuming, dusting, and room turnover. Clean furniture, elevators, glass, planters, fixtures, carpets, walls, and public restrooms. Replenish storerooms, participate in preventative maintenance, report hazards and damages, and deliver guest-requested items. Requires flexible scheduling, guest-service orientation, and ability to lift up to 25 pounds.