Jobs at Island Hospitality Management

Oversee hotel building maintenance, including electrical, plumbing, HVAC, mechanical, pool, and exterior systems. Troubleshoot repairs, conduct preventive maintenance, prioritize work orders, manage budgets and supplies, coordinate contractors and inspections, ensure code compliance, and supervise maintenance staff. Maintain guest satisfaction and internal standards while supporting safe, professional hotel operations.

Oversee hotel housekeeping and front desk operations, ensuring guest satisfaction, service quality, financial controls, staffing, training, and smooth interdepartmental coordination. Manage recruiting, onboarding, evaluations, and disciplinary actions; prepare schedules based on budgets and forecasts; monitor bookings and resolve oversold room situations. Assist guests with hotel services, amenities, local recommendations, and front desk procedures while maintaining operational standards.

Supervise front desk operations, check guests in and out, process payments, assist guests and vendors, prepare shift reports, train front desk staff, maintain service standards, and drive the hotel shuttle. Requires flexible scheduling, strong problem-solving skills, guest-service focus, and the ability to work effectively under pressure.

Processes and manages invoices for multiple hotel properties, enters and codes accounting data, verifies invoice accuracy, resolves vendor inquiries and discrepancies, coordinates with Purchasing on accounts payable and procurement issues, and prepares vendor checks. The role requires strong organization, communication, problem-solving, and Microsoft Office skills; JD Edwards experience is preferred.

Manage front office operations across two hotels, ensuring guest satisfaction, service quality, staffing, financial controls, maintenance coordination, and room readiness. Responsibilities include scheduling, recruiting, onboarding, training, performance management, resolving guest and workplace issues, communicating hotel services, recommending local attractions, and coordinating oversold bookings with front desk teams.

Maintains hotel public areas, corridors, lobby, pool, restrooms, and guest rooms. Performs basic housekeeping, laundry support, supply restocking, furniture and fixture cleaning, and delivery of guest-requested items. Reports safety hazards, damages, and maintenance concerns, assists with preventative maintenance, and provides approachable guest service. Requires flexible Friday-through-Tuesday availability from 2 p.m. to 10 p.m., physical stamina, and the ability to lift up to 25 pounds.

Supervise hotel front desk operations, including guest check-in and check-out, payment processing, guest and vendor assistance, shift reporting, service-standard training, and staff scheduling. The role supports guest satisfaction, product quality, workforce coordination, and problem resolution. Flexible scheduling is required, including potentially two Night Audit shifts per week. The position requires strong customer service, initiative, teamwork, and the ability to work effectively under stress.

The Sales Coordinator drives hotel revenue by developing and executing sales and marketing plans, pursuing key accounts, conducting outside sales calls and property tours, and supporting occupancy and average daily rate goals. The role maintains client and vendor information, prepares management reports, coordinates group and corporate directives with Front Office, supports promotional activities, and delivers strong guest service while building relationships in the local business community.

Supervise housekeeping and front desk operations, ensuring guest satisfaction, service quality, staffing, scheduling, financial controls, and smooth interdepartmental coordination. Manage recruiting, onboarding, training, evaluations, and disciplinary actions. Support front desk procedures, guest recommendations, hotel services, bookings, and oversold room coordination while maintaining operational standards and handling workplace issues.

Directs hotel sales operations by securing new and repeat business, conducting outside sales calls and site tours, supervising sales and catering staff, forecasting occupancy, maximizing revenue, and developing annual sales and marketing plans. The role also manages key accounts, coordinates promotional activities, monitors market segments and competition, and networks with the local business community.

Manages front office operations, guest satisfaction, service standards, scheduling, financial controls, staffing, training, maintenance coordination, room assignments, and oversold bookings. Provides guest information and resolves workplace issues while ensuring hotel departments meet service expectations. Requires PMS proficiency, multitasking, problem-solving, flexibility, and strong customer service. A valid driver’s license is preferred.

Manages hotel front office operations, guest satisfaction, service standards, scheduling, cash controls, staffing, training, maintenance coordination, room assignments, and oversold bookings. Provides guests with information about hotel amenities and local attractions while resolving workplace issues and supporting overall hotel performance.

Maintains hotel public areas, corridors, guest rooms, restrooms, and storage areas. Performs basic housekeeping, restocks supplies, delivers guest-requested items, supports preventative maintenance, and reports safety hazards or property damage. Provides approachable, effective guest service while working flexible, variable schedules and handling physical tasks such as standing, walking, cleaning, and lifting.

Supervise housekeeping and front desk operations while ensuring guest satisfaction, service quality, financial controls, staffing, training, and smooth interdepartmental coordination. Manage schedules, human resources activities, hotel services, check-in and check-out support, bookings, oversold room situations, and staff adherence to operational procedures. Provide approachable guest service, resolve workplace problems, and maintain hotel standards.

Maintains hotel public areas, corridors, lobby, pool, restrooms, elevators, and guest-accessible spaces. Assists housekeeping with room cleaning, linen and supply replenishment, and post-checkout room arrangements. Delivers guest-requested items, organizes storerooms, supports preventative maintenance, and reports hazards, damage, or disturbances. Provides approachable guest service while working variable schedules and meeting physical lifting and mobility requirements.

Maintain cleanliness and appearance of hotel public areas and corridors. Perform basic housekeeping tasks (change linens, restock supplies, vacuum, dust), replenish storerooms, report hazards and damages, assist preventative maintenance, deliver guest-requested items, and provide friendly guest service.

Manages hotel front office operations, guest satisfaction, service standards, staffing schedules, financial controls, and front desk performance. Oversees recruiting, onboarding, training, evaluations, and disciplinary actions. Coordinates room readiness, maintenance communication, bookings, and oversold room situations while assisting guests with hotel services and local recommendations. Requires flexible scheduling, strong problem-solving skills, and the ability to work effectively in stressful situations.

Maintains hotel public areas, corridors, guest rooms, restrooms, elevators, and common facilities. Performs basic housekeeping, restocks supplies, organizes storerooms, delivers guest-requested items, supports preventative maintenance, and reports hazards or property damage. Provides approachable guest service while working flexible, variable schedules and handling physical demands including extended standing, walking, and lifting.

Perform housekeeping and public-area cleaning duties, deliver guest requests, restock supplies, assist with room turnover, report safety hazards and damages, maintain storeroom organization, and support preventative maintenance while providing friendly, professional guest service and following company policies.

Oversee preventive maintenance, repairs, safety, service standards, vendor contracts, consultants, and maintenance transitions across multiple hotel properties. Analyze performance trends, manage room maintenance programs, and ensure consistent operational quality. The role requires hotel experience, an engineering or construction management degree, flexible scheduling, and travel up to 80% of the time throughout the Eastern United States.