Jobs at Island Hospitality Management

Provide guest support and site setup at an RV resort: escort and assist arrivals, inspect and maintain sites, monitor pools and gates, handle guest questions, report maintenance issues, sell small items, and perform light janitorial and grounds tasks.

Manages front office operations, guest satisfaction, service standards, scheduling, financial controls, staffing, training, maintenance coordination, room assignments, and oversold bookings. Provides guest information and resolves workplace issues while ensuring hotel departments meet service expectations. Requires PMS proficiency, multitasking, problem-solving, flexibility, and strong customer service. A valid driver’s license is preferred.

Direct hotel sales operations by securing new and repeat business, conducting outside sales calls and site tours, managing accounts, forecasting occupancy, and maximizing room revenue. Develop annual sales and marketing plans, oversee promotional materials, supervise sales activities, and coordinate with hotel staff and management. The role requires strong negotiation, communication, problem-solving, leadership, and flexibility in scheduling.

Supervise hotel front desk operations, including guest check-in and check-out, payment processing, guest and vendor assistance, shift reporting, staff training, service standards, and scheduling. Ensure guest satisfaction, product quality, smooth operations, and effective problem resolution while serving as a key resource for team members and guests.

Oversee hotel building maintenance, including troubleshooting electrical, mechanical, plumbing, HVAC, and other equipment. Schedule preventive maintenance, prioritize work orders, supervise maintenance staff, manage supplies and budgets, coordinate contractors and inspections, maintain pool systems and building exteriors, and ensure safety, regulatory compliance, guest satisfaction, and brand standards.

Manages hotel front office operations, guest satisfaction, service standards, scheduling, cash controls, staffing, training, maintenance coordination, room assignments, and oversold bookings. Provides guests with information about hotel amenities and local attractions while resolving workplace issues and supporting overall hotel performance.

Maintains hotel public areas, corridors, guest rooms, restrooms, and storage areas. Performs basic housekeeping, restocks supplies, delivers guest-requested items, supports preventative maintenance, and reports safety hazards or property damage. Provides approachable, effective guest service while working flexible, variable schedules and handling physical tasks such as standing, walking, cleaning, and lifting.

Oversee hotel sales operations by securing new and repeat business, conducting outside sales calls and site tours, managing sales and catering staff, forecasting occupancy, developing annual sales and marketing plans, maximizing revenue, and maintaining relationships with key accounts and the local business community. The role also involves training team members, coordinating sales activities, handling workplace issues, and communicating regularly with the General Manager.

Manage hotel sales and revenue generation to meet occupancy, average daily rate, REVPAR, and market-share objectives. Develop sales and marketing plans, cultivate key accounts, conduct sales calls and property tours, monitor competitors, prepare management reports, maintain client and vendor information, and coordinate group and corporate requirements with the Front Office Team. The role requires strong guest service, problem-solving, teamwork, flexibility, and a valid driver’s license.

Supervise housekeeping and front desk operations while ensuring guest satisfaction, service quality, and smooth hotel performance. Responsibilities include scheduling staff, enforcing financial controls, supporting guest check-in and hotel services, managing hiring and employee development, coordinating departments, and addressing oversold room situations. The role requires flexible scheduling, strong problem-solving, multitasking, and proficiency with hotel POS and PMS systems.

Supervise housekeeping and front desk operations while ensuring guest satisfaction, service quality, financial controls, staffing, training, and smooth interdepartmental coordination. Manage schedules, human resources activities, hotel services, check-in and check-out support, bookings, oversold room situations, and staff adherence to operational procedures. Provide approachable guest service, resolve workplace problems, and maintain hotel standards.

Maintains hotel public areas, corridors, lobby, pool, restrooms, elevators, and guest-accessible spaces. Assists housekeeping with room cleaning, linen and supply replenishment, and post-checkout room arrangements. Delivers guest-requested items, organizes storerooms, supports preventative maintenance, and reports hazards, damage, or disturbances. Provides approachable guest service while working variable schedules and meeting physical lifting and mobility requirements.

Drive hotel revenue by meeting occupancy and ADR targets through sales, marketing, and community engagement. Manage key accounts, perform outside sales calls and property tours, prepare reports, maintain vendor/client data, and collaborate with Front Office to execute group and corporate directives. Provide excellent guest service, handle workplace issues, and work flexible schedules as needed.

Maintain cleanliness and appearance of hotel public areas and corridors. Perform basic housekeeping tasks (change linens, restock supplies, vacuum, dust), replenish storerooms, report hazards and damages, assist preventative maintenance, deliver guest-requested items, and provide friendly guest service.

Manages hotel front office operations, guest satisfaction, service standards, staffing schedules, financial controls, and front desk performance. Oversees recruiting, onboarding, training, evaluations, and disciplinary actions. Coordinates room readiness, maintenance communication, bookings, and oversold room situations while assisting guests with hotel services and local recommendations. Requires flexible scheduling, strong problem-solving skills, and the ability to work effectively in stressful situations.

Oversee hotel sales operations by generating new business, booking room nights, conducting outside sales calls and site tours, and managing relationships with local businesses. Lead and train sales and catering staff, develop annual sales and marketing plans, forecast occupancy and revenue, optimize market segments, meet REVPAR targets, and coordinate account details with hotel teams.

Maintains hotel public areas, corridors, guest rooms, restrooms, elevators, and common facilities. Performs basic housekeeping, restocks supplies, organizes storerooms, delivers guest-requested items, supports preventative maintenance, and reports hazards or property damage. Provides approachable guest service while working flexible, variable schedules and handling physical demands including extended standing, walking, and lifting.

Perform housekeeping and public-area cleaning duties, deliver guest requests, restock supplies, assist with room turnover, report safety hazards and damages, maintain storeroom organization, and support preventative maintenance while providing friendly, professional guest service and following company policies.

Oversee preventive maintenance, repairs, safety, service standards, vendor contracts, consultants, and maintenance transitions across multiple hotel properties. Analyze performance trends, manage room maintenance programs, and ensure consistent operational quality. The role requires hotel experience, an engineering or construction management degree, flexible scheduling, and travel up to 80% of the time throughout the Eastern United States.

Oversee hotel housekeeping and front desk operations, ensuring guest satisfaction, service quality, staffing, scheduling, financial controls, and smooth interdepartmental coordination. Manage recruiting, onboarding, training, evaluations, and disciplinary actions. Support check-in and check-out, explain hotel amenities, resolve workplace issues, monitor bookings, and coordinate responses to oversold room types. Flexible scheduling and physical activity may be required.