Jobs at Ironclad

Own technology partnership launches and ongoing execution from signed intent through integration and management. Coordinate Product, Marketing, and Sales workstreams, manage timelines and dependencies, run joint go-to-market activations, provide executive-ready portfolio updates, remove blockers, and maintain partner relationships. Build scalable partnership playbooks, launch processes, templates, and engagement models while ensuring stakeholders deliver agreed outcomes on time.

Source, recruit, and hire talent across G&A and Marketing functions through the full recruiting lifecycle. Build sourcing strategies, attract passive candidates, partner with hiring managers and executives, guide candidates through the process, negotiate offers, and deliver a strong candidate experience. The role also requires leveraging AI tools and ATS technologies, including preferred experience with Ashby, while adapting to changing priorities and managing complex searches.

Lead design and delivery of high-priority AI initiatives across product and platform boundaries. Rapidly prototype and launch AI features, unblock teams, mentor engineers, and shape production-grade LLM systems (retrieval, evals, prompting, orchestration). Collaborate with product, design, and domain experts to turn customer needs into shipped product.

Lead global revenue enablement programs for sales, account management, and customer success teams. Translate AI and product strategy into field messaging, sales plays, certifications, workshops, and manager coaching. Partner cross-functionally with Revenue, Product Marketing, Product, Legal, Sales Operations, and Customer Outcomes to improve productivity, readiness, deal progression, and execution. Use analytics and field feedback to identify performance gaps, define outcome-based metrics, and drive lasting behavior change.

Lead and grow an engineering team building production generative AI systems. Set technical direction, own the roadmap and quality standards, make architectural decisions, contribute production code, and manage reliability and output-quality evaluation. Partner with product and engineering leaders to deliver business outcomes, prioritize work, hire and mentor engineers, and manage performance and career development. The role requires expertise in LLM systems, NLP, document understanding, retrieval, agent frameworks, or ML infrastructure.

Lead employment and litigation counsel serving as the primary legal advisor to the People team. Responsibilities include employment policy and process development, workplace investigations, compliance, manager training, international expansion support, AI-related employment guidance, litigation and pre-litigation management, and coordination with outside counsel. The role also contributes to broader compliance, privilege, legal operations, and cross-functional initiatives.

Staff Product Manager responsible for importing, modeling, governing, and activating contract data across Ironclad’s platform. The role defines data foundations, knowledge graph capabilities, AI agents, integrations, schemas, APIs, quality metrics, lineage, and trust controls. This leader partners across Engineering, AI, Design, Search, Contract Understanding, and business teams to deliver context-aware experiences that support search, analytics, workflows, predictions, recommendations, and automated actions.

Provide responsive technical support through email, chat, and phone; troubleshoot and resolve product issues; answer how-to questions; collaborate with account executives and internal teams; improve help content and support workflows; analyze customer feedback to inform product improvements; and deliver proactive, high-quality customer experiences.

Lead and scale an enterprise SaaS sales organization: manage pipelines, forecasts, hiring, training, and performance of Account Executives; drive net-new acquisition and expansion in a manufacturing-focused territory; build repeatable sales processes, track growth metrics, and collaborate with Sales Leadership to meet revenue targets.

Own and improve identity governance, access controls, RBAC, SSO, MFA, device trust, and endpoint security programs. Integrate SaaS applications with identity platforms, conduct access reviews, investigate identity incidents, automate audit evidence collection, and partner across security, IT, compliance, and application teams. Develop scripts and integrations, support vulnerability management across macOS and Windows, and continuously strengthen identity architecture and least-privilege controls.

The Technical Adoption Architect partners with account teams and customers from pre-sales discovery through implementation and adoption. They design Ironclad workflows, templates, integrations, and phased technical roadmaps; advise on responsible AI use in contracting; lead executive demos, workshops, and enablement; manage stakeholder alignment, risks, expectations, and escalations; and provide customer insights to Product. The role requires strong consulting, solution architecture, communication, enterprise stakeholder management, and practical AI fluency.

As a Customer Account Executive, manage customer accounts to drive growth, execute sales processes, collaborate cross-functionally, and maintain accurate pipelines.

Leads the global sales operations infrastructure, including GTM planning, territory and quota design, forecasting, pipeline accountability, renewals, expansion, partner and BDR programs, and international growth. Builds and manages a global operations team, automates sales workflows, develops AI-enabled GTM strategies, and presents data-backed recommendations to executive leadership while partnering across Sales, Marketing, Customer Experience, Finance, and GTM Engineering.

Designs and delivers enterprise automations, AI-assisted workflows, and governed integrations across business systems. Leads cross-functional integration projects, operationalizes Glean-based AI workflows, establishes engineering and observability standards, implements error handling and alerting, and mentors automation engineers. The role partners with stakeholders to translate business needs into scalable technical architectures and roadmaps while advancing reliable, secure, and reusable automation practices.

Own strategy, roadmap, and execution for Ironclad’s workflow efficiency product area. Lead workflow roles, assignments, approvals, notifications, activity intelligence, data quality, and AI-powered workflow experiences. Partner with Engineering, Design, Data, AI, Legal, Customer Success, Sales, and executives to improve contract cycle time, approval reliability, user autonomy, and customer-facing workflow experiences.

As a Senior Staff Software Engineer, you'll architect and build solutions for a hybrid platform while mentoring teams and collaborating across departments.

Own finance data infrastructure, system integrations, and AI automation for FP&A and the monthly close. Design and maintain EPM architecture, BigQuery/dbt pipelines, iPaaS integrations, data governance, and automated close/forecasting pipelines. Build AI/LLM-driven agents with human-in-the-loop controls to ensure SOX-compliant, reliable outputs.

Lead enterprise customers through adoption of Ironclad by developing adoption roadmaps, aligning executives, managing implementations, tracking adoption metrics, resolving escalations, and partnering cross-functionally to drive AI-powered workflow activation and measurable business outcomes.

Lead application security efforts across product and platform teams by performing security assessments, vulnerability testing, code reviews, threat modeling, and CI/CD integration. Collaborate with SRE, development, IT, and risk teams to remediate vulnerabilities, implement secure coding practices, provide training, and drive security process improvements. Mentor engineers and stay current on threat techniques and protective controls.

Lead product, privacy, and IP legal counsel for AI-enabled contract platform. Embed in product development to advise on AI governance, privacy, data use, IP, and security; create scalable review processes, playbooks, and tooling; support customer-facing matters and risk management; and translate legal and technical complexity into actionable product requirements and controls.