Jobs at Intrum

Design, implement and maintain deployment pipelines and infrastructure-as-code (Terraform). Manage and monitor cloud platform infrastructure (Kubernetes, Docker), set up country and function data lakehouses, automate CI/CD and scaling, advise stakeholders on best practices, and collaborate with architects, data engineers and BI developers.

Operate and stabilize the Genesys Cloud CX platform across multiple European countries: implement and develop features, manage incidents, troubleshoot integrations and telephony, collaborate with IT teams, propose improvements, and support deployments and automation.

Analyze non-performing loan data to identify trends, optimize portfolio performance and recovery, design reporting packages and data zones, implement KPIs/SLAs, automate operational and investor reports, and support securitization planning and recovery model design.

Develop, maintain and modernize Rekondis, focusing on Oracle SQL/PLSQL, integrations, batch flows and process automation using structured IDP data in Databricks. Build automation, document data flows/integrations, and contribute to a cloud-ready, API/service-based platform transformation.

Design, build and operate production-ready AI solutions (text, voice, conversational) that integrate with platforms like Genesys and ElevenLabs. Develop agentic systems, ensure Swedish text/speech performance, handle testing, deployment, monitoring, security, data protection and responsible AI, and collaborate with cross-functional teams to deliver measurable, reliable AI services.

Lead Data Scientist applying statistics and machine learning to predict payment behaviour, segment customers, forecast recoveries, and evaluate portfolios. Collaborate with business, operations, finance and tech teams to deploy and monitor models, translate findings into practical recommendations, and improve recovery and customer experience.

Lead adoption of AI-enabled Microsoft 365 workplace tools (Teams, SharePoint, OneDrive, Exchange, Viva, Copilot). Drive Copilot and enterprise AI assistant rollouts, create playbooks and training, run pilots/POCs, partner with Security/Risk/Compliance for safe usage, and track adoption metrics to translate insights into targeted actions for IT leadership.

The Underwriting Manager will lead a team to conduct financial analysis, run forecasting models, support valuations, and maintain tools for portfolio evaluation while ensuring high-quality outputs and excellent communication with stakeholders.

Maintain and improve the Workday platform across Finance and other domains: configure business processes, manage security and tenants, resolve user incidents, support integrations, create reports, assist testing and releases, and collaborate with stakeholders to drive continuous improvement and compliance.

Manage daily office operations, vendor relationships, budgets, events, travel, documentation, and internal communications. Ensure workplace safety and provide administrative support to Management, HR, and Finance.

No responsibilities or duties were listed in the job description.

Provide legal advice on corporate and financing matters across Intrum Group, including debt capital markets (bonds, RCF), corporate governance and listing compliance. Draft, review and negotiate agreements, manage external counsel, lead legal workstreams for corporate/financing projects (AGM, issuances), and develop global legal processes while supporting day-to-day matters for the global legal team.

Analyze, process and present portfolio financial data; support investment memorandums and valuations across jurisdictions; build and maintain analysis models/tools; ensure high-quality outputs, stakeholder communication, deadline adherence, and provide team support.

The AI/RPA Expert will design and implement AI technology solutions, ensure operational efficiency, and collaborate with various teams to develop scalable systems within Intrum's framework.

Manage and support the organization's IT infrastructure and hybrid identity (AD/Entra), optimize virtualization and networking (Citrix, AVD, Cisco), run ITSM (Jira/ServiceNow), automate with PowerShell/Python, enforce ISO 27001-aligned security, and collaborate cross-functionally to maintain documentation and service reliability.

Lead a team to manage underwriting tasks, support financial portfolio analysis, develop forecasting models, and ensure quality outputs while meeting deadlines.

The role involves developing, testing, and supporting Workday integrations, managing incidents, and collaborating on integration projects while ensuring compliance with security standards.

Lead QA strategy and test planning for a data platform. Design, build and maintain automated API/data/pipeline tests; validate end-to-end data flows and Databricks pipelines; refactor or replace Java+Cucumber framework; perform infra validation; coordinate testing with engineers, DevOps and stakeholders and promote QA best practices.

Intrum invites candidates to submit unsolicited applications for potential future job opportunities, promoting a supportive culture for professional growth.

Support management of distressed loan and REO portfolios: monitor performance, prepare analyses and reports, coordinate with internal/external stakeholders, assist in recovery and valuation reviews, maintain databases, and support forecasting, budgeting and compliance.