Jobs at Intrum

Design and maintain an enterprise MLOps platform using Azure and Databricks. Build CI/CD pipelines for model deployment, versioning, monitoring, and automated retraining. Enable self-service capabilities for Data Science teams, manage MLflow experiments and model registries, migrate models from legacy platforms, and ensure secure, compliant, cost-efficient operations. Develop alerting and incident response procedures while bridging Data Science and Platform Engineering teams.

Designs, develops, and maintains data integration and migration solutions, including ETL processes, APIs, automated workflows, data mapping, validation, reconciliation, and transformation. Troubleshoots integration issues, maintains documentation and data dictionaries, supports automation, and ensures compliance with governance, privacy, and security standards. Collaborates with stakeholders to define requirements and support enterprise system implementations, upgrades, and ongoing operations.

Handle inbound and outbound calls with customers experiencing financial difficulty, investigate debt details, and provide tailored repayment solutions. Deliver empathetic, compliant service under Consumer Duty requirements, accurately document conversations, manage complaints, and support customers across various financial products. The role requires varied shifts, initial office-based training in Glasgow, and later hybrid working.

Handle inbound and outbound customer calls regarding financial difficulties, investigate account and debt details, and provide tailored repayment solutions. Deliver empathetic, compliant service aligned with Consumer Duty requirements, accurately document interactions, manage challenging conversations and complaints, and use customer systems and AI-assisted tools. The role is hybrid in Glasgow, with an initial office-based induction and variable shifts Monday through Saturday.

Manage legal administration and corporate secretarial activities for Intrum’s Irish investment vehicles. Responsibilities include supporting portfolio acquisitions, maintaining corporate records and meeting minutes, handling KYC and compliance filings, coordinating transaction documentation, liaising with notaries and law firms, and assisting with office facilities management.

Lead Workday Financial Accounting implementation activities by gathering requirements, configuring processes, designing integrations, validating financial data, executing testing and UAT, troubleshooting issues, supporting stakeholders, documenting solutions, training users, and managing post-implementation enhancements. The role bridges Finance, Accounting, and IT while ensuring compliance with IFRS and GAAP and maintaining accurate reporting and reconciliation.

Lead end-to-end enterprise B2B sales, develop and close complex multi-stakeholder opportunities, build C-suite relationships, design tailored solutions with internal teams, manage pipeline in Salesforce, represent Intrum externally, and ensure FCA Consumer Duty alignment.

Support integration work across multiple concurrent application implementation projects. Serve as the primary contact between product, engineering, implementation, group, and local teams. Troubleshoot APIs, event-driven flows, data models, payloads, and system discrepancies using SQL and relational databases. Support testing and go-live activities, maintain integration documentation, escalate issues, and drive improvements to recurring problems and bottlenecks.

Design, build, and operate production AI solutions across multiple markets. Integrate LLMs and AI services into enterprise systems, create reusable components, and partner with LLMOps teams on deployment, observability, evaluation, governance, cost control, and reliability. Maintain CI/CD pipelines with automated testing and controlled releases. Collaborate with local teams on repeatable deployments and contribute to AI engineering standards, security, compliance, monitoring, and release practices. Senior candidates also guide architecture, technical standards, and complex cross-market initiatives.

Lead adoption of AI-enabled Microsoft 365 workplace tools (Teams, SharePoint, OneDrive, Exchange, Viva, Copilot). Drive Copilot and enterprise AI assistant rollouts, create playbooks and training, run pilots/POCs, partner with Security/Risk/Compliance for safe usage, and track adoption metrics to translate insights into targeted actions for IT leadership.

The Underwriting Manager will lead a team to conduct financial analysis, run forecasting models, support valuations, and maintain tools for portfolio evaluation while ensuring high-quality outputs and excellent communication with stakeholders.

No responsibilities or duties were listed in the job description.

Analyze, process and present portfolio financial data; support investment memorandums and valuations across jurisdictions; build and maintain analysis models/tools; ensure high-quality outputs, stakeholder communication, deadline adherence, and provide team support.

Lead a team to manage underwriting tasks, support financial portfolio analysis, develop forecasting models, and ensure quality outputs while meeting deadlines.

The role involves developing, testing, and supporting Workday integrations, managing incidents, and collaborating on integration projects while ensuring compliance with security standards.

Intrum invites candidates to submit unsolicited applications for potential future job opportunities, promoting a supportive culture for professional growth.

As a Senior Compliance Associate, you will provide legal advice on banking law, draft submissions and documentation, monitor compliance tasks, and collaborate with global teams.

The Senior QA Automation Engineer leads test planning and quality strategy, designs automation frameworks, drives testing, and mentors junior staff to ensure high-quality software delivery.

Operate and stabilize the Genesys Cloud CX platform across multiple European countries: implement and develop features, manage incidents, troubleshoot integrations and telephony, collaborate with IT teams, propose improvements, and support deployments and automation.