Jobs at International Baccalaureate

Serves as the primary People contact for assigned offices, managing employee lifecycle processes, benefits, compensation and payroll support, employee relations, recruitment administration, HR data, reporting, and policy guidance. Partners with managers, employees, Finance, payroll providers, vendors, HRIS, and global People teams to ensure compliant operations, accurate data, effective employee support, and continuous process improvement.

Leads market intelligence, portfolio performance, KPI frameworks, forecasting, dashboards, and business-case development. Integrates customer, competitor, product, pricing, sales, and operational insights to support growth, retention, localization, investment, and strategic decisions. Monitors performance against objectives, identifies risks and opportunities, aligns regional and central teams, and provides executive-ready recommendations and constructive challenge.

Leads the design and development of complex education system solutions for governments, international organizations, and nonprofits. Shapes credible proposals, engages senior stakeholders, partners with regional teams and subject matter experts, and provides technical leadership during project delivery. The role requires expertise in education system improvement, ideally curriculum or assessment, along with strong analytical, communication, stakeholder management, and solution development skills in an international context.

Leads learning experience design and adult learning strategy for professional development programs. Designs micro-credentialing systems, learning journeys, outcomes frameworks, evidence portfolios, certification pathways, and open badging policies. Partners cross-functionally to develop scalable, self-paced learning, drive adoption, manage change, and align learning products with educator competencies and organizational strategy.

Manage the global IB@60 anniversary initiative through planning, governance, workstream coordination, budgets, risks, procurement, supplier contracts, reporting, communications, and stakeholder engagement. Lead and support the project delivery team, monitor milestones and outcomes, provide senior-level progress reporting, and produce final impact reports, lessons learned, and cost-benefit analysis. The role involves delivering a complex, multi-year international programme through March 2030.

Lead product strategy and roadmaps for digital assessment products; define and prioritise features, translate needs into requirements, collaborate with engineering and UX, use customer feedback and data to monitor performance, mitigate risks, and inform product decisions and continuous improvement.

Supports the design and development of professional learning products and experiences. Responsibilities include creating learning journeys, modules, activities, assessments, and micro-credential-aligned experiences; applying learning architecture standards; aligning content with outcomes and user needs; collaborating with learning design, multimedia, subject matter, and operations teams; and using prototyping, feedback, and data to improve scalable online, blended, and in-person learning products.

Leads regional marketing and communications strategy to support growth, acquisition, retention, stakeholder engagement, and brand reputation. Manages a regional team, budgets, campaigns, events, content, messaging, performance metrics, and collaboration with global teams. Advises senior regional leaders, drives data-informed marketing decisions, develops sales tools, and represents regional priorities in global planning.

Lead end-to-end commercial negotiations with digital assessment and software vendors; draft and finalise MSAs, SLAs, NDAs and implementation agreements; define contractual deliverables, acceptance criteria, payment triggers and release gates; secure IP, continuity and exit provisions; identify and mitigate commercial risks; partner with Legal, Delivery and Information Security; provide commercial insights to governance.

Serve as regional HR Business Partner delivering end-to-end HR services for designated departments: talent management, onboarding, performance management, compensation and benefits, HRIS data ownership, employee relations, compliance, analytics/reporting, and participation in global HR projects to optimize HR service delivery.