Jobs at Interact Software

Lead and run the product management function, owning delivery, operating rhythm, and the product quality bar. Coach and develop PMs and Delivery Managers, ensure outcomes over artefacts, enforce budgets and scope, partner with engineering and quality, engage customers, and maintain pace while preventing low-quality user-facing releases.

Lead the shift to full test automation across .NET Core backends, ReactJS frontends, and React Native apps. Define strategies, build BDD/specflow suites, integrate tests into CI/CD, conduct API, performance and accessibility testing, mentor QA engineers, and track quality metrics.

Act as a trusted technical advisor for enterprise accounts: troubleshoot integrations and APIs, provide proactive/reactive support, manage escalations, liaise with Product and Engineering, guide implementations and optimizations, and drive customer satisfaction and retention across global time zones.

Placement-year Software Engineering intern will work in an agile squad to write, test, and ship production-ready code, fix bugs, deliver features, troubleshoot distributed systems, and improve code quality under technical lead guidance while learning full-stack development and SaaS engineering practices.

Lead and run the product management function to deliver high-quality, user-facing enterprise SaaS features. Build operating rhythms, own delivery and engineering budgets, embed UX quality, coach and develop PMs and Delivery Managers, ensure clear progress and early-warning course corrections, partner with Engineering and Quality, and drive pace with fixed-time flexible-scope delivery.

Own and evolve Interact's Salesforce ecosystem: design, develop, and maintain Apex, CPQ, integrations, data governance, automation, CI/CD, and platform health. Drive scalable, secure solutions, manage GTM integrations, enforce access controls, implement Einstein features, and provide level‑3 support while delivering high-quality tests, documentation, and stakeholder communication.

Manage enterprise customer lifecycle from onboarding to offboarding, build relationships across global stakeholders, drive adoption and value, analyze health data to mitigate churn, coordinate internal teams for solutions, and identify upsell and expansion opportunities while maintaining accurate account data.

Own the end-to-end post-sale lifecycle for a portfolio of Interact - Sideways 6 accounts: drive onboarding, adoption, renewals, upsell, and value realization. Build multi-level customer relationships, run QBRs, monitor health, execute remediation plans, and coordinate cross-functionally to resolve escalations and meet commercial targets.

Design, develop, and maintain scalable API-first backends and React frontends using C#/.NET and SQL Server. Contribute to architecture, code reviews, CI/CD pipelines, automated testing (Playwright), performance optimization, and cross-functional collaboration with product, UX, QA, and DevOps teams.

Own and execute the email channel: build, test, and launch campaigns and nurture workflows in HubSpot; manage segmentation, deliverability, integrations with Salesforce and Clari; run A/B tests and reporting to optimize engagement and pipeline; maintain documentation and coordinate cross-functional stakeholders.

Work with Sales and Customer Success to configure demo environments, integrate third-party tools, parse RFIs/RFPs, and deliver tailored product demos. Serve as a product expert, present roadmap/features to technical and non-technical audiences, suggest sales lifecycle improvements, and collaborate across US and UK teams.

Write and maintain developer-focused documentation (APIs, integrations, code examples). Work with engineering and product teams to interpret code and specs, improve documentation structure and quality, and support customers, support, and presales with clear technical content.

Design and deliver onboarding, scalable training, and sales playbooks to improve rep productivity and win rates. Collaborate with Sales, Marketing, Product, and RevOps to align messaging, implement coaching frameworks, run workshops/certifications, analyze performance, and continuously refine enablement initiatives.

Design, build, and maintain scalable API-first backends and ReactJS frontends. Lead architecture, mentor engineers, conduct code reviews, implement CI/CD, optimize performance, and ensure test automation and security across high-transaction applications.

Hands-on data analyst responsible for row-level analysis across commercial and financial systems, building automated Python/SQL pipelines, reconciling CRM/finance/ invoicing data, and delivering investor-grade insights to executives. Balance structured reporting with exploratory analysis to surface patterns, maintain data-quality checks, and support forecasting, capacity planning, and cross-functional decision-making.

Manage enterprise customer lifecycle from onboarding to offboarding, build cross-organizational relationships, drive adoption and value, analyse health data to reduce churn, advocate for customers internally, and identify upsell opportunities.