Jobs at Intelligent Technical Solutions

B2B outside sales role selling managed services, fiber and VoIP. Train as inside sales (telemarketing, appointment setting), then meet clients to close deals. Meet KPIs for calls and appointments, work full-time EST hours, and maintain required home-office setup.

Senior Network Administrator responsible for Tier 3 escalations, proactive monitoring and alerting, automation and scripting, documentation, and mentoring technicians. Manages Windows Server, networking (VPNs, VLANs, firewalls, switches), virtualization platforms, and Microsoft 365 while aligning technical initiatives with business objectives to reduce operational noise and improve service quality.

Lead and deliver IT infrastructure projects including design, deployment, troubleshooting of servers, networking, firewalls, storage, hypervisors and cloud collaboration tools, while coordinating remote teams and ensuring client satisfaction within consulting/MSP environments.

The Project Engineer will lead technology project implementations, optimize IT systems, and enhance team collaboration while ensuring client satisfaction.

The Client Account Manager ensures client satisfaction through relationship management, support, account oversight, and performance reporting while coordinating with internal teams.

Manage and nurture client relationships as primary point of contact; coordinate internal teams, resolve issues, deliver services on time, and provide client training. Identify upsell opportunities, prepare proposals and quotes, review invoices, produce performance reports and Strategic Business Reviews (SBRs), and use CRM and knowledge management tools to track account performance and client satisfaction. Requires periodic client visits.

Deliver and implement infrastructure projects for clients: design, configure, deploy, and troubleshoot servers, networking, cloud services, storage, and security. Coordinate remote teams, meet timelines, optimize system performance, and ensure client satisfaction in a fast-paced consulting environment.

As a System Administrator, you'll provide remote IT support, troubleshoot technical issues, and maintain service standards. 3-5 years IT experience preferred.

The Centralized Services Engineer ensures the operation and advancement of IT environments, focusing on infrastructure architecture, cloud systems, automation, and backup solutions using Veeam, while managing onboarding and troubleshooting processes.

Provide administrative and sales support to the client success team: manage client coordination, schedule and prepare Strategic Business Reviews, generate quotes and manage orders, maintain CRM and ticket records, compile KPIs and performance reports, and support opportunity tracking and client engagement to drive account growth and satisfaction.

As a Network Administrator, you will provide onsite and remote IT support, resolving technical issues related to systems, networking, and applications.

The Outside Sales Representative will handle B2B sales focusing on technology solutions, manage calls and appointments, and close deals.

Provide remote IT support including troubleshooting OS, printer, and application issues. Participate in on-call rotation for after-hours support.

As a Project Manager, you'll coordinate resources, ensure project execution meets client needs, maintain documentation, and manage changes effectively.