Jobs at Intelligent Technical Solutions

Manage infrastructure projects from discovery through implementation, testing, cutover, documentation, and handoff. Assess client environments, develop implementation and rollback plans, migrate cloud, server, identity, endpoint, and network infrastructure, and troubleshoot Microsoft and networking technologies. Coordinate with clients and internal teams, document configurations, resolve risks, conduct post-implementation reviews, and support successful project delivery across multiple remote client environments.

Plans, implements, troubleshoots, and delivers client IT infrastructure projects involving servers, networking, cloud platforms, firewalls, wireless systems, endpoints, and Microsoft technologies. The role manages project execution, identifies technical risks, collaborates with clients and internal teams, produces implementation and as-built documentation, improves processes, and supports successful operational handoff while maintaining customer satisfaction and delivery standards.

Supports multi-state sales and use tax compliance, commission processing, accounts payable, business licenses, entity filings, insurance and lease records. Researches sales tax nexus and taxability, processes finance tickets, maintains compliance trackers and calendars, and improves administrative processes. Requires strong Excel, research, accuracy, communication, and self-management skills, with familiarity in accounting, tax, compliance, and finance software.

Provide remote IT support for workstations, printers, business applications, Microsoft 365, servers, virtualization, and basic networking. Troubleshoot Windows and macOS environments, support Azure and Entra administration, resolve client issues, and serve as an escalation point for technicians. Participate in after-hours on-call support, maintain ticket quality and customer satisfaction, and support onsite and remote operations.

Provides onsite and remote IT support for workstations, operating systems, printers, business applications, servers, virtualization environments, and networks. Troubleshoots Windows and Mac systems, Microsoft 365, Azure, firewalls, VLANs, VPNs, switches, and access points. Acts as an escalation point for technicians, supports client environments, participates in after-hours on-call coverage, and maintains service-quality KPIs.

Provides remote IT support for workstations, servers, printers, business applications, Microsoft 365, Azure, virtualization, and networking. Troubleshoots Windows and macOS issues, supports clients with little assistance, and serves as an escalation point for technicians. Participates in after-hours and weekend on-call rotations while meeting ticket quality, utilization, customer satisfaction, and resolution KPIs.

As a Project Manager, you'll coordinate resources, ensure project execution meets client needs, maintain documentation, and manage changes effectively.

Implements and manages client technology projects, including infrastructure deployments, system optimization, troubleshooting, and configuration of servers, networks, firewalls, cloud platforms, endpoints, email systems, and storage. The role requires collaboration with remote teams, client communication, project execution, and technical problem-solving in a consulting or managed services environment. Candidates must have expertise in at least two specified infrastructure or cloud areas and work full time remotely during Pacific Time hours.

Leads client technology infrastructure projects from design through deployment, ensuring requirements, timelines, performance, and reliability are met. Configures and troubleshoots servers, networks, firewalls, wireless systems, cloud platforms, storage, endpoints, and virtualization environments. Collaborates with clients and remote teams, resolves technical challenges, optimizes systems, and supports multiple client environments in a consulting or managed services setting.

The Client Account Manager ensures client satisfaction through relationship management, support, account oversight, and performance reporting while coordinating with internal teams.

The Centralized Services Engineer ensures the operation and advancement of IT environments, focusing on infrastructure architecture, cloud systems, automation, and backup solutions using Veeam, while managing onboarding and troubleshooting processes.

As a Network Administrator, you will provide onsite and remote IT support, resolving technical issues related to systems, networking, and applications.

The Outside Sales Representative will handle B2B sales focusing on technology solutions, manage calls and appointments, and close deals.