Jobs at Intelligent Technical Solutions

The Project Engineer will lead technology project implementations, optimize IT systems, and enhance team collaboration while ensuring client satisfaction.

Perform remote standards and alignment reviews for client IT environments, maintain and update client standards and documentation, identify technical risks, recommend remediation, and proactively improve client infrastructure. Liaise with clients and internal teams, train and mentor staff, uphold best practices, and track KPIs like assessments, findings, and remediation tickets.

The Client Account Manager ensures client satisfaction through relationship management, support, account oversight, and performance reporting while coordinating with internal teams.

Provide front-line HR support by handling Level I tickets, assisting on escalations, administering employee movements and onboarding, maintaining HR systems and trackers, supporting audits, conducting new hire orientation, and helping managers with engagement, performance improvement, and disciplinary matters.

Manage and nurture client relationships as primary point of contact; coordinate internal teams, resolve issues, deliver services on time, and provide client training. Identify upsell opportunities, prepare proposals and quotes, review invoices, produce performance reports and Strategic Business Reviews (SBRs), and use CRM and knowledge management tools to track account performance and client satisfaction. Requires periodic client visits.

Plan, implement, and deliver Microsoft cloud, security, endpoint management, and infrastructure projects. Configure and troubleshoot Microsoft 365/Azure security tools (Intune, Defender, Sentinel, Purview, Entra ID), produce documentation, collaborate with clients and teams, identify risks and process improvements, and ensure operational stability and client satisfaction in a consulting/MSP environment.

As a System Administrator, you'll provide remote IT support, troubleshoot technical issues, and maintain service standards. 3-5 years IT experience preferred.

The Centralized Services Engineer ensures the operation and advancement of IT environments, focusing on infrastructure architecture, cloud systems, automation, and backup solutions using Veeam, while managing onboarding and troubleshooting processes.

Remote part-time graphic designer responsible for creating brand-consistent digital and print marketing assets, supporting social, email, web, presentations, and video thumbnails. Use Adobe Suite, Canva and AI tools to produce, edit, organize assets, run A/B testing, and meet campaign timelines while collaborating with marketing and internal stakeholders.

As a Network Administrator, you will provide onsite and remote IT support, resolving technical issues related to systems, networking, and applications.

The Outside Sales Representative will handle B2B sales focusing on technology solutions, manage calls and appointments, and close deals.

Provide onsite and remote IT support for workstations, servers, virtualization, M365/Azure, networking, printers, and business applications. Serve as escalation point, participate in on-call rotation, perform troubleshooting, maintenance, and client site visits to ensure high service quality and KPIs.

Act as a virtual CIO for client accounts: build strategic IT relationships, create technology roadmaps and budgets, oversee infrastructure and security, present proposals, review project outcomes, mentor staff, and maintain strong client communications through regular Strategic Business Reviews and ongoing coordination with internal design and alignment teams.

As a Project Manager, you'll coordinate resources, ensure project execution meets client needs, maintain documentation, and manage changes effectively.

B2B outside sales role selling managed services, fiber and VoIP. Train as inside sales (telemarketing, appointment setting), then meet clients to close deals. Meet KPIs for calls and appointments, work full-time EST hours, and maintain required home-office setup.

Senior Network Administrator responsible for Tier 3 escalations, proactive monitoring and alerting, automation and scripting, documentation, and mentoring technicians. Manages Windows Server, networking (VPNs, VLANs, firewalls, switches), virtualization platforms, and Microsoft 365 while aligning technical initiatives with business objectives to reduce operational noise and improve service quality.