Jobs at Intelligent Technical Solutions

Implements and manages client technology projects, including infrastructure deployments, system optimization, troubleshooting, and configuration of servers, networks, firewalls, cloud platforms, endpoints, email systems, and storage. The role requires collaboration with remote teams, client communication, project execution, and technical problem-solving in a consulting or managed services environment. Candidates must have expertise in at least two specified infrastructure or cloud areas and work full time remotely during Pacific Time hours.

Leads client technology infrastructure projects from design through deployment, ensuring requirements, timelines, performance, and reliability are met. Configures and troubleshoots servers, networks, firewalls, wireless systems, cloud platforms, storage, endpoints, and virtualization environments. Collaborates with clients and remote teams, resolves technical challenges, optimizes systems, and supports multiple client environments in a consulting or managed services setting.

Leads multiple concurrent client-facing IT projects in an MSP environment, including Microsoft 365 migrations, infrastructure refreshes, network upgrades, cybersecurity deployments, and client onboarding. Manages scope, timelines, resources, risks, budgets, stakeholder communication, documentation, and project-to-support handoffs. Coordinates technical, procurement, account management, and service delivery teams while ensuring projects meet client expectations and quality standards.

Provides onsite and remote IT support, troubleshooting workstation, printer, business application, server, and basic networking issues. Supports Windows and Mac systems, virtualization, Microsoft 365, Azure, Active Directory, cybersecurity, backups, and mobile devices. Serves as an escalation point for technicians, participates in after-hours on-call support, documents ticket activity, and maintains service-quality KPIs. Client visits require a valid driver’s license, insurance, and vehicle.

Leads vCISO and cybersecurity compliance engagements for multiple clients, including CMMC and NIST assessments, SSP and POA&M development, risk assessments, framework mapping, audit and assessor support, incident response, and remediation coordination. Advises clients on regulatory obligations, security tooling, and compliance strategies while managing client relationships, engagement health, reporting, and delivery quality across a large portfolio.

Designs, maintains, and troubleshoots Windows, Azure, datacenter, and cloud infrastructure for internal and client environments. Oversees Veeam backup architecture, deployment, verification, and remediation. Supports ConnectWise Automate, ConnectWise Manage, Addigy, and Intune while developing PowerShell scripts, RMM/MDM automations, integrations, and patching processes. Serves as a complex-issue escalation point, manages onboarding and offboarding, evaluates MSP tools, and maintains technical documentation.

The Client Account Manager ensures client satisfaction through relationship management, support, account oversight, and performance reporting while coordinating with internal teams.

Provide remote and onsite IT support for workstation, operating system, printer, business application, Microsoft 365, server, virtualization, firewall, networking, and VPN issues. Escalate and resolve complex technical problems, support clients during an on-call rotation, administer network infrastructure, and maintain service-quality KPIs. The role requires advanced networking and virtualization knowledge, strong customer service, excellent English communication, and availability for full-time shifts, including some after-hours coverage.

As a System Administrator, you'll provide remote IT support, troubleshoot technical issues, and maintain service standards. 3-5 years IT experience preferred.

The Centralized Services Engineer ensures the operation and advancement of IT environments, focusing on infrastructure architecture, cloud systems, automation, and backup solutions using Veeam, while managing onboarding and troubleshooting processes.

Senior Network Administrator responsible for Tier 3 escalations, proactive monitoring and alerting, automation and scripting, documentation, and mentoring technicians. Manages Windows Server, networking (VPNs, VLANs, firewalls, switches), virtualization platforms, and Microsoft 365 while aligning technical initiatives with business objectives to reduce operational noise and improve service quality.

As a Network Administrator, you will provide onsite and remote IT support, resolving technical issues related to systems, networking, and applications.

The Outside Sales Representative will handle B2B sales focusing on technology solutions, manage calls and appointments, and close deals.