- Conduct Training Needs Analysis (TNA) to identify individual and team skills gaps.
- Create and deliver training programs for new Inside and Outside Sales team members.
- Train sales staff on best practices for expectation-setting, value communication, and handoff to Client Success Team.
- Integrate client feedback and retention insights into training programs to align with customer needs.
- Maintain learning content and resources that reflect current MSP& MSSP offerings and security industry trends.
- Track, analyze, and report on training effectiveness, providing actionable insights to Sales leadership.
- 2+ years of experience in Sales Training.
- Experience in MSSP/MSP or Cybersecurity Sales, or alternatively an IT/SaaS background.
- Demonstrated success supporting Sales teams in high-growth organizations.
- Excellent presentation and facilitation skills.
- Strong written and verbal communication skills.
- Organized and has great attention to detail.
- Collaborative, data-driven, and adaptable to a rapidly changing MSP & MSSP landscape.
- Client-Focused Perspective: Ensures training doesn’t just drive activity, but also builds trust and value with clients, which supports long-term retention.
- Strong understanding of MSP & Cybersecurity support services and/or B2B Technology Sales.
- Understanding of Inside and Outside sales metrics
- Proficiency in CRM and sales enablement platforms (ConnectWise, Salesforce, HubSpot, Highspot, Gong, etc.).
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 16GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or 7 (7000 series or newer), or
- Apple M2 or higher
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
- Able to pass our online behavior and cognitive assessments.
- Able to provide NBI Clearance (for PH applicants).
Pay rate starts at $5.50/hour and may vary by experience and location.
Benefits- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible:
Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW
Top Skills
What We Do
Intelligent Technical Solutions is your trusted business partner for all IT support and IT consultancy in Chicago, Detroit, Las Vegas, Los Angeles, Phoenix, and San Francisco.
Helping your business meet its goals is our top priority – it is what sustains and drives us. We use the next-generation security technology to help you stay protected and succeed by providing all the advantages of IT service and support while eliminating the high costs of managing IT in-house. Our service programs are designed and implemented based on a thorough inquiry and understanding of your unique business processes. Our devoted team of managed IT service engineers and support specialists monitor your networks and servers 24x7 with a proactive approach to managing your technology.
Intelligent Technical Solutions: Helping businesses thrive by managing their technologies.
We are growing! Be part of our team of cool, professional people.
Check out our openings today:
https://www.itsasap.com/job-openings
