Jobs at Inspiroz

Provides on-site IT support across multiple charter school campuses, troubleshooting hardware and software, installing and maintaining workstations, network equipment, and peripherals, and supporting technology deployments. Coordinates with remote IT teams, communicates with school administrators, manages service tickets and documentation in ConnectWise Manage, and tracks time and deliverables. Requires reliable transportation, independent work skills, customer service abilities, a valid driver’s license, and successful school background verification.

Provides on-site Tier 1 and 2 technical support for charter schools, including troubleshooting, workstation and network equipment installation, hardware repairs, ticket management, and client communication. Coordinates with remote IT teams, documents technical issues, tracks time and tickets in ConnectWise Manage, and supports technology projects while maintaining strong client relationships.

Provides on-site and remote technical support for client technology environments. Installs, configures, repairs, maintains, and troubleshoots network equipment, workstations, peripherals, audiovisual systems, and backup solutions. Administers user accounts, inventory, software licenses, and client processes; documents SOPs and network diagrams; manages tickets and work queues; trains customers; and collaborates with support desk and technical account management teams to resolve issues and improve satisfaction.

The School Technology Specialist provides on-site technical support, manages installations, resolves issues, communicates with clients, and collaborates with remote teams to ensure client satisfaction.