Jobs at Insider One

The Customer Onboarding Manager at Insider One will bridge client needs with technology, facilitate adoption, provide feedback on market trends, and cultivate client relationships.

Lead the frontend architecture of Vue.js applications, mentor engineers, optimize performance, and manage a team while ensuring high-quality web applications.

The Office Manager will oversee operations, support talent acquisition, assist with management tasks, and handle finance and administration, ensuring office efficiency and culture in the Taipei Office.

Support office equipment inventory, distribution, procurement, access and parking administration, vendor quotes, document organization, and day-to-day administrative tasks to ensure smooth workplace operations.

The Sales Manager will manage sales operations, identify market trends, implement strategies, and ensure growth by achieving sales targets, collaborating with clients, and providing support to the sales team.

Serve as the primary client contact to drive adoption of Insider One's CDP and engagement features, develop account plans, coordinate with engineering and product teams, resolve escalations, provide product feedback, and build trusted advisor relationships to maximize customer value and satisfaction.

The Account Director will manage a portfolio of existing accounts, drive retention and growth, negotiate deals, analyze customer needs, and ensure success through collaboration with Customer Success teams while monitoring industry trends.

As a Customer Success Manager, you'll engage with clients to enhance technology utilization, ensure satisfaction, and build strong relationships while collaborating with internal teams to meet client needs.

The Senior Software Engineer will design and maintain scalable backend services and RESTful APIs using Laravel, collaborate with teams, optimize database queries, and improve system performance while following best practices and development standards.

The role involves leading cross-functional teams to define, develop, and launch AI-driven products, ensuring alignment with Insider One's vision and managing product lifecycle from ideation to market release.

The AI Transformation Lead is responsible for embedding AI practices in Scrum teams, coaching on AI integration, and driving behavioral change to enhance AI adoption across various roles while collaborating with leadership for long-term goals.

The Marketing Manager for Northern Europe will develop and execute marketing strategies, manage local marketing initiatives, oversee events, and collaborate with sales to drive engagement and generate leads in the UK, Benelux, and Nordics regions.

Act as a pre-sales solutions consultant for Insider One, qualifying prospects, crafting and delivering personalised demos and presentations, responding to RFIs/RFPs, advising on technical integrations and handoff to Customer Success for onboarding while sharing market insights with Product.

Own full sales cycle for the Chatbot (Support Agent) product: prospect, demo, propose, negotiate, and close new logos and expansions. Build pipeline, co-own forecasting and deal strategy, partner with Solution Consultants, Product, Marketing and Account Directors, and drive regional adoption and competitive insight.

The Account Manager will be responsible for renewals, stakeholder management, upselling opportunities, and ensuring customer success and NPS targets while coordinating with Customer Success Managers.

As a Customer Success Manager, you will strengthen client relationships, ensure technology adoption, and drive client satisfaction and success through tailored strategies and support.

The Enterprise Account Director is responsible for managing and growing a portfolio of accounts, executing upsell opportunities, negotiating contracts, and ensuring customer success while fostering strategic relationships with key stakeholders.

As a Senior Frontend Developer, you will create scalable web applications using modern stacks, collaborate with teams, and ensure code quality through various testing methods.

The Senior Software Engineer will design and implement APIs and services, lead a team, optimize performance metrics, and solve technical challenges. The role focuses on building scalable systems primarily using Go and ensuring quality through solid engineering practices.

As a Junior Global Recruiter, you will execute recruitment strategies, conduct interviews, support candidates, and collaborate with management to improve HR practices.