Jobs at Insider One

Leads global FP&A, overseeing budgeting, forecasting, long-range planning, financial consolidation, reporting, and audit coordination. Delivers data-driven insights to executives, investors, and board members; identifies financial risks and opportunities; builds scalable reporting tools and dashboards; and develops a high-performing finance team. The role requires strategic financial judgment, strong communication, and experience operating across international entities in a high-growth technology or SaaS environment.

Develop backend services and APIs with Go or Python, design and optimize databases, write tested maintainable code, troubleshoot issues, review code, and collaborate in English. The role involves daily use and evaluation of AI coding tools, with increasing ownership over time. Candidates should have completed backend projects using APIs, databases, and tests, plus basic SQL, Git, and Docker knowledge. AI/ML, frontend, and infrastructure experience are preferred.

Builds technical relationships with strategic customers, runs data workshops, designs implementation plans, leads pilots and proofs of concept, troubleshoots deployment issues, resolves technical blockers, and partners with engineering and support teams to deliver successful SaaS implementations and customer value.

Source new sales opportunities through inbound lead follow-up and outbound calls and emails. Research accounts, identify decision-makers, understand customer needs, generate interest, and maintain a prospect database. The role requires strong communication, phone outreach, market research, objection handling, multitasking, adaptability, and fluency in English and Bahasa Indonesia. New graduates are encouraged to apply.

Manage the full sales process for Insider One’s marketing and customer engagement SaaS platform in Chile. Build executive-level relationships, develop partnerships, communicate product value, and support customer success. The role requires Martech and SaaS expertise, strong communication and listening skills, project and time management, attention to detail, and the ability to test and improve outreach effectiveness in a fast-paced startup environment.

Leads global Finance Operations across 30 countries, overseeing accounts payable, Procure-to-Pay, treasury, cash management, banking relationships, payments, liquidity, and cash forecasting. Builds scalable processes, systems, controls, and automation while managing a distributed team. Partners with Controlling, FP&A, Legal, and Procurement to resolve operational challenges, improve efficiency, and deliver cross-functional initiatives across multiple currencies and jurisdictions.

Build and ship production software using coding agents across planning, implementation, testing, debugging, documentation, and review. Own AI-generated output, maintain engineering context, create team-level agent tooling and guardrails, improve security and testing workflows, and share effective practices. The role requires solid engineering fundamentals, agentic workflow experience, judgment in reviewing AI output, and willingness to work primarily with Go or PHP/Laravel, though other languages are accepted.

Join Insider One’s Hi-Tech program to transition from customer-focused B2B or consulting work into technology. You will receive product and coding training while supporting German-speaking partners, resolving technical issues, managing requests, meeting SLAs, collaborating with Customer Success Managers, and sharing product feedback. The role is on-site in Istanbul and requires fluent German and English communication, customer-facing experience, and knowledge of e-commerce or CRM systems.

Participate in Insider One’s Hi-Tech career program, receiving training in SaaS products, digital marketing, coding basics, account management, and customer success. Resolve technical issues and partner requests, manage technical relationships, collaborate with Customer Success Managers, gather product feedback, optimize platform operations, and meet service-level agreements. The role is customer-facing and on-site in Istanbul, requiring strong English communication and prior B2B or consulting experience.

Leads finance strategy, FP&A, budgeting, forecasting, financial modeling, investor and board reporting, audit coordination, and performance analysis. Partners with the CFO and executive leadership on risk management, capital allocation, scenario planning, investments, and M&A. Builds scalable reporting tools, translates complex financial data into actionable insights, and manages and develops the FP&A team in a high-growth technology company.

Owns marketing strategy and execution for Korea, including demand generation, account-based marketing, events, customer marketing, web, content, and PR. The role creates localized sales assets, manages event programs, partners with sales to measure lead quality and performance, and supports market awareness, engagement, lead generation, and conversion. It requires B2B SaaS marketing experience, team leadership, marketing automation expertise, event planning skills, strong communication, and Korean fluency.

Lead Insider One’s Partner Success team in Korea, providing strategic direction, coaching, and account guidance. Drive customer retention, satisfaction, technology adoption, issue resolution, and account growth while building executive-level relationships. Partner with global enablement teams to align local initiatives with company OKRs and provide market feedback. The role requires customer success experience, team leadership, digital marketing knowledge, strong communication, and a structured, proactive approach to managing enterprise customer relationships.

Drive AI transformation across Scrum teams by coaching developers, designers, QA engineers, and product managers on role-specific AI workflows. Build AI adoption maturity models, engagement mechanisms, champion networks, and measurement systems while strengthening Agile practices. Evaluate AI tools, promote lasting behavioral change, and align adoption strategy with organizational maturity goals.

Own end-to-end recruitment processes, including sourcing, screening, interviews, offers, candidate engagement, and hiring-manager partnerships. Build global talent pipelines using Boolean search and AI tools, maintain accurate records in Lever, and use recruitment metrics to improve hiring decisions. Represent the company culture across international markets while delivering a positive candidate experience.

Own the full sales cycle for Insider One’s Chatbot Support Agent product, from prospecting and pipeline development through demos, proposals, negotiations, and closing. Drive new logo acquisition, cross-sell and upsell opportunities, enterprise deal strategy, forecasting, and quota attainment. Collaborate with marketing, account directors, solution consultants, product, and customers to improve adoption, positioning, and market feedback.

Manage end-to-end onboarding and implementation projects for SaaS customers, ensuring timely delivery, rapid time to value, early adoption, and retention. Build stakeholder relationships, coordinate internal technical teams and external agencies, deliver customer training, define KPIs, support integrations, document client requirements, and transition customers to Customer Success. Improve onboarding processes and materials while ensuring high-quality implementation outcomes and customer satisfaction.

Participate in Insider One’s Hi-Tech program, supporting partners with technical issues, platform requests, and operational optimization. Manage technical relationships, meet service-level agreements, collaborate with Customer Success Managers, communicate solutions clearly, and collect partner feedback to improve the product. The program provides training in digital marketing, SaaS products, account management, customer success, and coding fundamentals, with potential opportunities for future roles within the company.

Manage customer retention, satisfaction, health, adoption, and product usage for SaaS partners. Serve as the primary customer contact, provide tailored use cases and training, guide platform adoption, consult on product utilization, and coordinate with onboarding, technical account management, and account management teams. Build long-term relationships, recognize customer value, and contribute expertise to internal projects.

Leads Insider’s global go-to-market strategy and market intelligence function, reporting to the CRO. Owns pipeline and revenue growth initiatives, funnel optimization, regional GTM alignment, enablement, launch frameworks, competitive intelligence, revenue sprints, and executive-level strategic reporting. Partners across sales, marketing, product, AI, customer success, and revenue operations to improve win rates, shorten sales cycles, and scale data-driven GTM programs across global markets.

Design, develop, and maintain scalable Laravel backend services and RESTful APIs within a modular monolith architecture. Build multi-tenant SaaS capabilities, apply Domain-Driven Design, optimize MySQL queries and Redis caching, troubleshoot production issues, review code, improve quality, document systems, and contribute to architectural decisions while collaborating with cross-functional teams.