Head of Finance Operations

Posted 7 Hours Ago
Be an Early Applicant
İstanbul, Fatih, İstanbul, TUR
In-Office
Senior level
Marketing Tech • Software • Conversational AI • Generative AI
The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.
The Role
Leads global Finance Operations across 30 countries, overseeing accounts payable, Procure-to-Pay, treasury, cash management, banking relationships, payments, liquidity, and cash forecasting. Builds scalable processes, systems, controls, and automation while managing a distributed team. Partners with Controlling, FP&A, Legal, and Procurement to resolve operational challenges, improve efficiency, and deliver cross-functional initiatives across multiple currencies and jurisdictions.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. 

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices.  With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. 

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.


As Head of Finance Operations at Insider One, you will lead and build the systems, teams, and processes that power our global financial operations across 30 countries. From payments and cash management to the full Procure-to-Pay cycle, you will own the operational engine that keeps Insider One running across multiple currencies, dozens of banking relationships, and a globally distributed team.
This is a senior operations leadership role for someone who brings discipline, scale, and a builder's mindset to complexity. We are looking for a hands-on, highly proactive leader who thrives in complex environments, takes full ownership of challenges, and drives solutions independently from identification through execution. You will be expected to operate at both strategic and tactical levels, turning operational complexity into scalable, efficient, and well-controlled processes.

What You Will Do

  • Own and lead Insider One's Finance Operations function globally, including Accounts Payable, Procure-to-Pay, treasury, and cash management across all 30 operating countries.
  • Manage Insider One's banking relationships across multiple geographies, ensuring optimal account structures, payment capabilities, and cost efficiency.
  • Oversee day-to-day payment operations, ensuring accuracy, timeliness, and compliance across all payment types and jurisdictions.
  • Build and continuously optimize Procure-to-Pay workflows and systems, driving efficiency and control across the full purchase-to-payment cycle.
  • Proactively identify operational gaps, inefficiencies, and risks, taking full ownership of developing and implementing practical solutions without waiting for direction or escalation.
  • Stay close to operational details, challenge existing ways of working, and step in directly when needed to resolve complex issues and ensure execution.
  • Lead and develop a geographically distributed Finance Operations team, fostering a culture of ownership, operational excellence, and continuous improvement.
  • Partner with Controlling, FP&A, Legal, and Procurement on cross-functional processes, ensuring Finance Operations is a reliable and proactive partner to the business.
  • Drive cross-functional initiatives from start to finish, ensuring clear accountability, timely execution, and measurable outcomes, even when responsibilities span multiple teams or countries.
  • Drive automation and technology adoption across Finance Operations, reducing manual effort, improving accuracy, and building scalable infrastructure.
  • Own cash positioning, liquidity management, and short-term cash forecasting globally, ensuring Insider One always has full visibility into its financial position.

What You Will Need

  • 8+ years of experience in Finance Operations, Treasury, or a related senior finance leadership role, with meaningful exposure to multi-country environments.
  • Strong experience managing payment operations, banking relationships, and cash management at scale across multiple currencies and jurisdictions.
  • Deep expertise in Procure-to-Pay processes and the ERP and payment platforms that support them.
  • Proven ability to build, lead, and develop distributed finance teams across different geographies and time zones.
  • Track record of building operational infrastructure in high-growth, global environments. You know how to bring structure to scale.
  • Hands-on leader who is equally comfortable setting strategic direction and getting into operational details to solve problems and drive results.
  • Demonstrate exceptional ownership and independence; you anticipate challenges, take initiative without waiting for instructions, and consistently follow through until issues are fully resolved.
  • Highly execution-oriented, with a proven track record of translating complex challenges into clear action plans and delivering tangible results.
  • Be comfortable navigating ambiguity, making sound decisions with incomplete information, and creating structure in fast-changing environments.
  • Strong bias toward process improvement, automation, and technology; you look for ways to do things better, not just maintain the status quo.
  • Fluency in English and highly effective at working across international teams, stakeholders, and regulatory environments.

What We Offer

  • Enjoy a monthly meal allowance designed to enhance your daily routine
  • Access comprehensive private health insurance.
  • Find your people with yoga classes, running and cycling clubs, and nutrition workshops.
  • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola.
  • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
  • Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
  • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
  • Help build the team you want to work with and enjoy rewarding referral bonuses.
  • Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
  • From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. 

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.


We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Skills Required

  • 8+ years of experience in Finance Operations, Treasury, or a related senior finance leadership role
  • Meaningful experience working in multi-country environments
  • Experience managing payment operations, banking relationships, and cash management across multiple currencies and jurisdictions
  • Deep expertise in Procure-to-Pay processes and supporting ERP and payment platforms
  • Experience building, leading, and developing distributed finance teams across geographies and time zones
  • Track record of building operational infrastructure in high-growth, global environments
  • Hands-on leadership experience balancing strategic direction with operational problem-solving
  • Exceptional ownership, independence, initiative, and follow-through
  • Strong execution skills and experience translating complex challenges into action plans and measurable results
  • Ability to navigate ambiguity and make sound decisions with incomplete information
  • Strong process improvement, automation, and technology orientation
  • Fluency in English and ability to work effectively across international teams, stakeholders, and regulatory environments

Insider One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.

  • Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
  • Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
  • Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.

Insider One Insights

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The Company
HQ: Singapore
1,512 Employees
Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.

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