Teams at Insider One

Lead technical engagements with DACH customers: run data workshops, design and implement cloud/hybrid architectures, drive POCs to production, troubleshoot implementation issues, escalate and resolve technical blockers, and align customer strategy with Insider One solutions.

Serve as the primary client-facing contact for DACH customers, drive product adoption, coordinate technical resources, develop account plans, resolve escalations, and provide product feedback to influence roadmap and improve customer outcomes.

Lead post-sales onboarding and implementation for new clients, manage projects to accelerate time-to-value, provide technical guidance on integrations (APIs/webhooks), train and enable users, set KPIs for adoption, liaise with internal teams and third parties, and ensure smooth transition to Customer Success.