Jobs at Innovative Beauty Group

Own client relationships and lead creative-service delivery from briefing through execution. The Account Manager translates business objectives into scopes, budgets, timelines, and actionable creative direction; coordinates cross-functional teams; manages feedback, approvals, quality, profitability, and scope changes; and resolves risks. The role also supports proposals, account growth, strategic planning, senior stakeholder relationships, revenue forecasting, and coaching while delivering beauty, personal care, cosmetics, or packaging-related client work.

Manage end-to-end creative studio workflow across brands, channels, and projects. Intake and prioritize requests, build timelines, coordinate creative resources, monitor capacity, manage freelancers and vendors, facilitate status meetings, and communicate project progress. The role also improves studio processes, identifies bottlenecks, and drives efficiency and accountability in a high-volume creative production environment.

Manage end-to-end order-to-cash processes, including order processing, logistics, inventory, invoicing, shipment tracking, production planning, supplier and customer communication, and purchase order accuracy. Develop KPI reports and dashboards, support global trade and system initiatives, monitor inspections, maintain customer portals, and identify process improvements while collaborating with Product Development, Finance, and S&OP teams.

Supports account managers, project managers, and sales colleagues with customer account management, quotations, sample requests, presentations, CRM updates, sales pipeline maintenance, market research, commercial reporting, and customer meeting preparation. The intern also coordinates internal follow-ups across product development, buying, operations, and marketing teams to ensure timely customer responses and efficient sales processes.

Manage customer orders from initial service introduction through delivery, including ERP data entry, order acknowledgments, approvals, status updates, issue resolution, and customer communications. Coordinate with customers, vendors, overseas offices, factories, and cross-functional teams regarding artwork, samples, production, payments, freight, quality, and manufacturing issues. Maintain accurate records, monitor timelines, support vendor performance, and ensure timely, high-quality order execution.