Sales Support Intern

Posted One Month Ago
Be an Early Applicant
Amsterdam, NLD
Hybrid
Internship
Beauty • Logistics • Retail • Manufacturing
The Role
Supports account managers, project managers, and sales colleagues with customer account management, quotations, sample requests, presentations, CRM updates, sales pipeline maintenance, market research, commercial reporting, and customer meeting preparation. The intern also coordinates internal follow-ups across product development, buying, operations, and marketing teams to ensure timely customer responses and efficient sales processes.
Summary Generated by Built In

Do you want to learn everything about sales support, customer relations and supporting commercial teams within the world of beauty? Are you proactive, accurate and eager to combine administration, communication and commercial thinking? Then this internship as a Sales Support Intern at Innovative Beauty Group (IBG) is for you!

 

Welcome to IBG! 

IBG (Innovative Beauty Group) is a global one-stop beauty shop. By partnering with our clients as an extension of their teams, we bring beauty visions to life. IBG consists of more than 300 colleagues spread over 13 locations worldwide.

Within IBG Netherlands, we specialize in turnkey solutions, private label and packaging in the Beauty and Home Care industry. Together we are concept builders with global opportunities for well-known retailers and brands from your favorite shopping street. There is a good chance that one of our products is already in your home!

 

What will you do as a Sales Support intern? 

As a Sales Support intern within the commercial sales team (key accounts), you will support our account managers, project managers and sales support colleagues in managing customer accounts, preparing meetings and customer presentations, and coordinating daily sales activities. You will combine accuracy, communication and commercial insight to help us build a streamlined and professional sales process.

 

For example, you are involved in:

  • Support in managing customer accounts and daily sales projects.

  • Preparation and follow-up of quotations, sample requests and customer presentations.

  • Maintaining and updating CRM data, sales pipeline and customer files.

  • Collecting customer and market information to support the sales process.

  • Follow up on internal actions with NPD, buying, operations and marketing & design to efficiently handle customer questions.

  • Supporting commercial reports, sales analyses and preparing customer meetings.

 

By doing so, you play an important role in ensuring the continuity and quality of our sales process, ensuring that our customer proposals remain sharp, relevant and timely.

 

What will you learn? 

During this internship you will learn to: 

During this internship, you will learn to:

  • Be part of a commercial, multidisciplinary team within the beauty industry.

  • Working on supporting the sales process, from first customer contact to follow-up.

  • Use CRM systems and sales tools to manage and structure customer information.

  • Prepare professional presentations, quotations and reports that tell a clear story.

  • Support account managers and Project Managers in converting customer needs into concrete proposals.

This makes the internship a valuable learning experience if you are interested in combining administration, communication and commercial thinking.

 

What do we offer you? 

A creative internship in which you are challenged and can learn a lot: 

  • 💸 An internship allowance, a very generous, extensive lunch for €2.70 per day, and a laptop; 

  • 🎨 Close guidance from experienced colleagues within the Concept & Innovation team; 

  • 🌱 The opportunity to work on real client cases and see your ideas translated into concrete proposals; 

  • 🧠 Plenty of room to experiment with new tools, including AI‑driven design and research; 

  • 🌍 Working in an international, dynamic environment within the beauty industry; 

  • 🤝 An open, creative team where your input matters and you can spar a lot with others. 

Who are we looking for? 

You are a proactive intern who enjoys working in a dynamic, commercial and structured environment.

You recognize yourself in:

  • A proactive, hands-on attitude and an eye for detail.

  • A genuine interest in cosmetics, brands and retail.

  • Strong communication skills and a customer-oriented attitude.

  • Working in a structured and accurate way, with an eye for administration and process optimization.

  • Curious, eager to learn and not afraid to ask questions.

  • Enthusiastic about achieving commercial goals and improving processes together with the team.

A relevant study background (e.g. commercial, business, communication, marketing or similar) is a plus.

 

Practical details 

  • Hours per week: 32 hours.

  • Duration: 4–6 months.

  • Location: IBG Nederland — Amsterdam Sloterdijk (3 minutes walk from the station).

The exact end result of your internship will be determined together with you. It can be focused on content or process, for example: a structured customer overview or dashboard, an optimized sales administration or CRM workflow, a set of improved quotation templates, a customer analysis or another concrete delivery that adds value to our sales process.

Skills Required

  • Proactive, hands-on attitude and strong attention to detail
  • Strong communication skills and customer-oriented attitude
  • Structured and accurate approach to administration and process optimization
  • Curiosity, eagerness to learn, and willingness to ask questions
  • Interest in achieving commercial goals and improving processes
  • Genuine interest in cosmetics, brands, and retail
  • Relevant study background in commercial studies, business, communication, marketing, or a similar field
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The Company
HQ: Paris
457 Employees
Year Founded: 2019

What We Do

Innovative Beauty Group (IBG) is a global provider of turnkey beauty solutions and packaging, combining brands such as Orchard Custom Beauty, Fasten Packaging and Roberts Beauty. Founded in France and based in Gennevilliers/Paris, IBG offers end-to-end services—from concept and product development to manufacturing, packaging, logistics and commercialization—for mass and prestige beauty brands worldwide.

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