Jobs at InFynd

Manage end-to-end B2B SaaS customer onboarding, including account configuration, AI SDR and workflow setup, CRM and application integrations, training, troubleshooting, adoption monitoring, and implementation reporting. Serve as the primary customer contact, support retention and expansion, and coordinate escalations. Lead onboarding team members, maintain SOPs and documentation, monitor productivity, and collaborate with Sales, Marketing, Product, Engineering, and Support to improve implementation efficiency and customer outcomes.

Maintain and improve the organization’s ISO 27001-aligned ISMS, coordinate internal and external audits, manage information security risks and controls, maintain compliance documentation, support incident and vendor assessments, and coordinate awareness, business continuity, and corrective action activities. The role also prepares security reports and collaborates with IT, HR, Operations, and other stakeholders to ensure effective security governance.

Own AI-powered outbound prospecting and pipeline generation using 27x.ai. Define ICPs, build international campaigns, personalize multichannel outreach, conduct discovery calls and product demonstrations, qualify prospects, and convert leads into opportunities. Track campaign and pipeline metrics, create sales playbooks and battle cards, optimize messaging and sequences, collaborate cross-functionally, maintain CRM hygiene, and mentor junior SDR or presales team members.

Plan, execute, and optimize paid acquisition and full-funnel demand generation campaigns across multiple channels and geographies. Manage large marketing budgets, ABM programs, lead nurturing, marketing automation, CRO, analytics, attribution, and revenue reporting. Collaborate with Sales, Product, and Customer Success to generate qualified leads, demos, pipeline, and revenue while improving ROAS, CPL, CAC, and conversion rates.

Drive B2B new business through outbound prospecting, cold calling, email, and LinkedIn outreach. Research and engage senior decision-makers, qualify leads, conduct discovery, handle objections, schedule product demos, and maintain accurate CRM records. Build a healthy sales pipeline, meet activity and revenue targets, and collaborate with sales and product teams on opportunity handoffs. The role focuses on SaaS, AI, MarTech, SalesTech, CRM, and international B2B markets.

Owns end-to-end product design for complex B2B SaaS, enterprise, AI, and data-heavy products. Responsibilities include user research, UX flows, information architecture, prototyping, high-fidelity UI, design systems, dashboards, analytics-driven optimization, accessibility, design QA, and engineering collaboration. The role contributes to product strategy and growth, leads design initiatives and reviews, mentors junior designers, and presents decisions to leadership.

Lead end-to-end production of corporate, SaaS, product, AI, marketing, advertising, short-form, and long-form videos. Responsibilities include concept development, scripting, storyboarding, filming, editing, motion graphics, color and audio post-production, captions, and final delivery. Create technical explainers, product demos, sales-enablement content, and supporting graphics while maintaining brand standards. Use AI creative tools, collaborate cross-functionally, and analyze video performance to improve creative results. Independently manage projects, shoots, deadlines, and a mandatory portfolio of relevant work.

Manage end-to-end accounting for Indian and UK entities, including books, invoicing, accounts receivable and payable, reconciliations, cash flow, financial reporting, budgeting, taxation, statutory compliance, audits, intercompany transactions, and multi-currency accounting. Use Zoho Books and Excel while coordinating with UK stakeholders, auditors, tax consultants, and regulatory authorities. Improve accounting processes and strengthen financial controls.