Jobs at Informa

The Senior Account Manager will lead sales for the World AI Cannes Festival, manage customer accounts, negotiate contracts, and drive revenue growth through event and digital media sales. Responsibilities include building relationships, achieving sales targets, and providing insights to stakeholders.

Manage data acquisition, cleansing, and processing; conduct primary and secondary research; build and document market models and templates; synthesize insights and prepare custom research deliverables; collaborate with stakeholders and improve research processes for accuracy, scalability, and timeliness.

Manage and grow client relationships for integrated media and data services. Onboard and enable customers, drive product adoption and renewals, consult on use cases and integrations, present results to stakeholders, coordinate internal teams to resolve issues, and identify upsell opportunities to achieve customer KPIs.

Sell and promote Taylor & Francis online resources across Malaysia, build and manage a sales pipeline, meet and exceed targets, maintain channel and client relationships, attend conferences and conduct in-person visits, and share best practices with the APAC commercial team.

Develop and produce conference programmes and editorial content for exhibitions: research topics, recruit speakers, create and edit content, manage budgets, coordinate marketing/sponsorship, oversee on-site delivery and partner collaborations.

Sell exhibit space, sponsorships and digital/media products for telecoms events; manage a sales territory and pipeline, prospect for new business, develop strategic account plans, create custom proposals, collaborate with internal content and marketing teams, and meet/exceed sales targets using Salesforce and Microsoft Office tools.

Handle customer queries via phone and email, process orders/invoices/quotes in SAP/Salesforce, resolve product/service issues, suggest improvements to SOPs and customer self-help content, meet KPIs and quality targets, liaise with other teams, and participate in projects to improve customer satisfaction.

Manage post-sale delivery of digital advertising campaigns from inception to completion: coordinate creative intake, client communication, campaign changes, reporting, revenue recognition, and cross-team updates to ensure timely, accurate campaign fulfillment and strong client service.

Lead Taylor & Francis’s Corporate strategy and business development in China, building relationships across biotech, pharma, life sciences and technology. Drive P&L revenue growth, develop market entry strategies, identify new corporate opportunities, and align local efforts with global T&F and Informa teams. Hire, mentor and set KPIs for a China business development team, use market insight to shape offerings, and fast-track senior stakeholder engagement to grow corporate partnerships and revenue.

Lead territory sales for Taylor & Francis in Southern China, set strategic plans, build and manage a high-performing sales team, hit revenue and profit targets, expand market share, drive operational excellence, engage key stakeholders, and represent the company externally.

Manage and grow academic publishing accounts in China by achieving territory sales targets, developing strategic relationships, identifying new business, coordinating cross-functional teams, updating CRM, and representing the company at events and conferences.

Conduct primary and secondary research on technology channels and partner ecosystems, analyze data to produce insights, create client deliverables (reports, presentations, surveys), present findings to senior stakeholders, and contribute to global research projects using digital and AI research tools.

Lead sales operations for a designated China territory, set strategic and 1-3 year plans, drive revenue and profit targets, build and coach a high-performing sales team, expand market share, manage stakeholder relationships, leverage data to optimize performance, and represent the business at external events and negotiations.

Sell exhibition booths, sponsorships, and digital services; acquire and manage new and existing accounts. Track pipeline in Salesforce, produce sales reports and market analysis, support payment follow-up, collaborate with marketing and operations on lead generation and floorplan execution, attend industry events, and meet assigned targets while traveling as required.

Lead sales operations and strategy for Northern China, drive revenue and profitability across journals, books and digital content, build and manage a high-performing sales team, develop market expansion plans, engage key stakeholders, and use data to monitor performance and improve sales effectiveness.

Manage domestic and international exhibitor sales for events in Vietnam. Build and maintain senior-level client relationships, identify new prospects, negotiate contracts, coordinate with global offices and internal teams, analyze sales performance, and support post‑sales and reporting to meet revenue targets.

Lead and grow the China Semiconductor research practice, manage a 3-person analyst team, deliver primary and secondary market research, develop research products and databases, drive client engagements and revenue, represent the practice at industry events, and execute strategic initiatives to expand coverage and commercial opportunities.

Serve as lead strategist for client content programs: develop and edit ebooks, articles, webinars; manage production timelines and freelancers; run kickoff calls; advise on content marketing strategy; analyze performance data and communicate recommendations to clients.

Sell and manage exhibitor accounts for Tyre Expo in Thailand and support related events. Meet revenue targets, drive rebookings, expand local exhibitor base, maintain Salesforce data, coordinate with marketing, accounting, operations and IT, and provide excellent customer service.

Lead and deliver complex, multi-domain transformation programmes (Unified Content Platform, legacy transitions, revenue protection). Manage cross-domain dependencies, governance, cutovers, stakeholder communication, and mentor TPMs to build delivery capability and ensure smooth adoption with minimal disruption.