Jobs at Informa

Manage B2B customer relationships to drive product adoption, retention, expansion, and renewals. Onboard and enable clients, assess workflows and technology stacks, define success metrics, recommend data and product use cases, and advise on integration strategies. Create presentations and client communications, provide marketing and sales guidance, resolve issues with internal teams, and present recommendations to stakeholders ranging from end users to executives.

Manages the global journalism studies and practice publishing program, commissioning new and revised textbooks, professional books, and supplementary titles. Builds author relationships, evaluates proposals, researches academic and professional trends, and works with authors, production, marketing, and sales teams to meet publishing goals and deadlines. The role also involves conference attendance, potential campus travel, budgeting, financial analysis, and maintaining editorial standards.

Leads Dark Reading’s editorial vision, content strategy, global growth, audience engagement, budgets, and team of editors and reporters. Oversees news, analysis, features, video, newsletters, webinars, podcasts, events, and panels while maintaining journalistic standards. Builds relationships with cybersecurity leaders and experts, monitors audience metrics, represents the brand publicly, develops market growth strategies, and collaborates with audience teams. Requires substantial cybersecurity journalism, management, editing, writing, digital media, leadership, and industry-network experience.

Leads Cybersecurity Dive’s editorial strategy, content quality, audience growth, and brand positioning. Manages reporters, budgets, newsletters, digital reports, and virtual events while mentoring staff and maintaining journalistic standards. Builds relationships with CISOs and technology executives, monitors engagement metrics, represents the publication at industry events, and collaborates with audience teams to align content with business goals.

Lead strategic planning, market and competitive analysis, business case development, and cross-functional initiatives for global academic publishing. Present insights to senior leadership, manage high-priority projects, coordinate stakeholders, mitigate risks, and advise the Head of Strategy on growth, partnerships, acquisitions, market expansion, and innovation.

Lead strategic planning, market and competitive analysis, business-case development, and cross-functional initiatives for a global academic publishing business. The role delivers executive insights, supports financial planning, evaluates ventures and acquisitions, manages strategic projects, mitigates risks, and facilitates stakeholder workshops. It serves as a strategic advisor to the Head of Strategy while helping execute growth, innovation, and international expansion strategies.

Manage and grow existing B2B customer accounts by meeting revenue targets, driving retention and rebooking, and identifying cross-selling, upselling, sponsorship, and advertising opportunities. Maintain customer relationships, manage sales campaigns and pipelines, update Salesforce records, coordinate account handoffs to event teams, support payment resolution, and coach junior Account Executives.

Reviews academic submissions and published content for research integrity, ethical compliance, quality, plagiarism, image issues, and journal scope. Liaises with authors, reviewers, editors, suppliers, and internal teams; supports escalations, ethics investigations, audits, process improvement, reporting, training, and publishing initiatives. Handles confidential information and maintains current knowledge of publication ethics and peer-review standards.

Define and build an enterprise AI platform supporting LLMs, agentic workflows, intelligent automation, and cloud-native applications. Design scalable GCP architectures, microservices, event-driven systems, APIs, and automated CI/CD pipelines. Establish standards for AI governance, security, evaluation, observability, and operational excellence. Provide technical leadership and architecture guidance across engineering teams while remaining hands-on with implementation and enabling reusable platform capabilities.

Manage domestic and international event sales in Vietnam, including client acquisition, relationship management, revenue growth, presentations, market research, and customer database development in Salesforce. Coordinate with internal departments, international offices, overseas sales teams, and agents to manage exhibitions, schedules, customer service, payments, and after-sales support. Track competitors, prepare reports, and assist the sales manager while meeting regional and project targets.

Develops and executes multi-channel marketing campaigns for trade shows, producing promotional materials, managing content and customer journeys, tracking conversions and attribution, and optimizing campaign performance. The role coordinates timelines and budgets, targets audiences through personalized content, and delivers acquisition, engagement, retention, brand awareness, and return-on-investment goals.

Manage international B2B sales for World Health Expo Jakarta, including prospecting, exhibitor relationship management, revenue growth, sponsorship and advertising upselling, sales forecasting, CRM maintenance, payment follow-up, and event-related client hosting. Develop regional markets, analyze competitors, coordinate with global offices and agents, and manage the complete sales cycle from pre-event outreach through post-event retention. The role requires strong international customer relationship skills, target orientation, and at least five years of sales management experience.

Create client deliverables and data-driven analyses that support customer satisfaction, retention, renewals, and account growth. The role develops customer success templates, playbooks, and automations; prioritizes and tracks workflow activities; communicates outcomes; and explores AI capabilities to improve scale and productivity. Success requires strong communication, customer success or RevOps experience, analytical ability, proficiency with Microsoft Office, familiarity with CS platforms, and strong problem-solving skills.

Manage and grow academic publishing accounts across Japan, combining account management, consultative sales, and new business development. Own territory strategy for journals, eBooks, and Open Access products; achieve revenue targets; build relationships with libraries, institutions, distributors, funders, and government stakeholders; conduct customer visits and sales events; gather market intelligence; and collaborate with internal sales, marketing, and editorial teams.

Leads sales across Singapore and Southeast Asia for academic publishing products, owning revenue, profit, market expansion, and strategic planning. Builds and develops a high-performing sales team, manages key institutional and government relationships, negotiates major deals, monitors KPIs, and improves operational effectiveness. The role requires strong sales leadership, analytical decision-making, stakeholder engagement, knowledge of academic publishing, and willingness to travel across the territory and to industry events.

Leads integrated B2B event marketing campaigns across online and offline channels. Develops data-driven plans, manages marketing materials, channels, content calendars, budgets, partnerships, and campaign performance. Conducts market and competitor research, coordinates cross-functional teams, supports junior marketers, and develops creative strategies to increase audience engagement, conversions, and ROI.

Leads Taylor & Francis sales operations in Indonesia, owning territory strategy, revenue and profit targets, market expansion, stakeholder relationships, and high-value negotiations. Builds and develops a high-performing sales team, monitors KPIs, improves operational effectiveness, and uses analytics to optimize performance and resource allocation. Requires significant sales leadership experience, academic publishing or digital content industry knowledge, fluency in English and Bahasa Indonesia, and frequent travel within Indonesia.

Drive advertising and sponsorship revenue across academic journals and digital platforms. Develop new business, generate leads, create advertising packages, manage client relationships, analyze market opportunities, support proposals and presentations, and attend industry networking events. The role includes mentorship, sales training, collaboration with senior professionals, and responsibility for achieving revenue targets.

Drive revenue growth by developing new business and managing existing client relationships for renewable energy market research solutions. Responsibilities include prospecting, sales strategy, negotiations, contract management, upselling, market analysis, forecasting, and representing the company at industry events. The role targets utilities, investors, consulting firms, developers, financial institutions, and government agencies, requiring strong renewable energy knowledge and B2B sales experience.

Drives advertising and sponsorship revenue across academic journals and digital platforms. Responsibilities include developing new business, creating advertising packages, generating leads, managing client relationships, researching market opportunities, supporting proposals and presentations, and attending industry events. The role requires sales or related experience, strong communication, organizational ability, Microsoft Office proficiency, interest in digital marketing, and a target-driven, collaborative approach.