Jobs at Informa

Lead the global procure-to-pay and accounts payable function across US, EMEA, and APAC. Manage a geographically dispersed AP team, vendor relationships, payment processes, expense reimbursements, SOX controls, tax compliance, audits, and reporting. Drive process standardization, automation, system implementations, digital transformation, KPI development, and continuous improvement while resolving escalated issues and partnering with Finance, Procurement, IT, and senior leadership.

Provides administrative and operational HR support across the employee lifecycle, including HRIS and records maintenance, recruitment coordination, onboarding, employee changes, offboarding, employee inquiries, compliance, documentation, scheduling, and process improvement. The role supports the Senior HR Business Partner and collaborates with Talent Acquisition, employees, managers, and stakeholders across the Revenue Office.

Leads strategy, planning, and end-to-end execution for industry, customer, prospect, and partner events. Responsibilities include demand generation, brand activation, event promotion, sales outreach, logistics, lead tracking, content and messaging, vendor management, budgeting, stakeholder coordination, and ROI measurement. The role collaborates across sales, marketing, creative, agencies, and partners while managing multiple events and supporting on-site execution as needed.

Leads global product marketing and communications for academic publishing products and services. Owns go-to-market strategy, customer activation, demand generation, market intelligence, positioning, revenue growth, and campaign optimization. Partners across product, sales, customer success, and operations while representing the organization externally through thought leadership, conferences, media, and stakeholder engagement. Builds and mentors a high-performing team, establishes performance KPIs, and provides strategic insights to senior leadership.

Lead the global Procure-to-Pay / Accounts Payable function across US, EMEA and APAC. Manage dispersed AP teams, vendor onboarding, payments, tax and SOX compliance. Drive process standardization, automation and system implementations, resolve escalations, deliver AP reporting and analytics, and partner with procurement, finance, and IT.

Lead strategy, planning and execution of industry and hosted events to drive brand awareness, pipeline and revenue. Manage pre/on/post-event promotion, logistics, vendor relationships, budgets, messaging, stakeholder collaboration, ROI measurement, and alignment with sales and marketing.

Provide administrative and operational HR support across the employee lifecycle: maintain HRIS and records, coordinate recruitment and onboarding, manage HR inbox, assist with promotions/transfers/offboarding, support stakeholders, ensure compliance, and help improve HR processes.

Plan, execute, and optimize multi-channel audience acquisition campaigns across email, paid and organic social, display, and emerging channels. Develop audience segments, create conversion-focused copy and creative, monitor campaign performance, run A/B tests, and deliver actionable reporting. Support product launches, virtual events, partnerships, subscriber communications, and audience development initiatives while collaborating with Editorial, Product, and Audience Development teams.

Leads and optimizes B2B sales operations and order-to-cash processes, managing complex orders, quality standards, compliance, Salesforce and SAP integrations, reporting, and process improvements. Trains and mentors sales teams, conducts UAT, resolves escalated operational issues, develops KPIs and documentation, and partners with sales, finance, delivery, and technical teams to improve efficiency, data accuracy, customer experience, and adoption of new systems and processes.

Manage an investor program for CPHI and BioMed by researching and recruiting prominent global and regional investors, maintaining investor relationships and databases, and coordinating event logistics. Ensure investors receive accurate event information and premium support. Collaborate with marketing on investor profiles, work with conference production on speaker onboarding and content development, and contribute ideas for forums, panels, webinars, and conference topics. The role requires research, copywriting, stakeholder management, commercial awareness, Arabic skills, and proficiency with Microsoft Office and basic AI tools.

Leads complex, cross-domain business analysis initiatives; scopes work, coordinates Business Analysts, manages senior stakeholders, and ensures requirements remain coherent through delivery. Builds business architecture through capability, process, organizational, systems, and data-flow models. Establishes BA standards, governance, methodology, competency frameworks, and UAT practices while coaching practitioners and reviewing analytical outputs across the organization.

Lead and manage global payroll operations across US, EMEA, and APAC. Oversee a distributed payroll team, ensure compliance and SOX controls, drive process improvements and system implementations, coordinate with HR/Finance, resolve escalated payroll issues, and provide reporting and analysis to support financial close and forecasting.

Supports sales teams through Salesforce CRM management, sales pipeline setup, contract and order processing, product setup, data quality management, reporting, forecasting support, and administrative coordination. The role liaises with customer service, billing, and event operations teams, resolves Service Cloud cases, processes complex contracts, and provides accurate sales data and analysis.

Leads complex, cross-domain business analysis initiatives and coordinates Business Analysts across design and implementation. Owns requirements coherence, feasibility analysis, stakeholder engagement, UAT planning, and analytical quality. Builds business architecture through capability, process, organizational, system, and data-flow models. Jointly establishes BA methodology, standards, governance, competency frameworks, and community practices while coaching analysts and partnering with enterprise architecture, technology leadership, and senior business stakeholders.

Provides timely, empathetic B2B customer support through email and other channels. Troubleshoots product and account issues, documents interactions, escalates complex cases, follows up on resolutions, and contributes to knowledge-base and process improvements. Partners with Customer Success and internal teams while meeting response-time, resolution-rate, satisfaction, and SLA targets. Requires working the 4:00 p.m. to 1:00 a.m. MYT shift, with possible schedule changes for regional coverage.

Commission and manage academic and professional psychology books (research methods, introductory, comparative). Drive frontlist production, meet commissioning and revenue targets, work with authors and global editorial, production, marketing, rights and sales teams, attend events to build relationships, and contribute to list strategy and commercial growth.

Sell delegate places and training courses by phone, advising clients on suitable events and cross-selling across portfolios. Make high-volume outbound calls, follow up leads, support revenue collection, report on campaign progress, benchmark competitors, and collaborate with production, sales and marketing teams to align sales activity with event needs and maximise long-term revenue.

Supports complex B2B sales by serving as a digital product expert and proposal strategist. Develops proposals, RFP responses, presentations, customized solutions, and customer value propositions for academic and adjacent-sector clients. Partners with account managers to identify opportunities, advance sales cycles, manage pipelines, provide technical guidance, position products competitively, and drive revenue for eBooks, databases, curated collections, and digital learning platforms.

Build and maintain scalable full-stack software for cloud-based platforms. Responsibilities include production coding, architecture contributions, AI-assisted development, CI/CD, infrastructure as code, automated testing, monitoring, security-by-design, and cross-functional collaboration. The role also involves technical decision-making, removing delivery blockers, improving engineering practices, and supporting continuous refactoring and technical debt reduction.

Oversee book production from receipt of unedited manuscripts through final delivery. Coordinate external project managers, maintain databases and schedules, perform quality control, manage budgets and invoices, liaise with authors and internal teams, and complete multiple tasks to deadlines. Full training is provided.