Informa Benefits Overview

Promote online resources across Malaysia by developing sales strategies, exceeding revenue targets, managing pipelines, building relationships with agents and channel partners, and identifying new customer opportunities. The role includes travel for client visits, meetings, and conferences, as well as upselling existing customers. Candidates should communicate confidently in English and Bahasa Malaysia, manage sales cycles independently, use MS Office and CRM systems, and ideally have academic publishing or higher education library sales experience.

Provides HR shared services and operational support for U.S. employees, including employee inquiries, HR data updates, onboarding, I-9 verification, leave and timekeeping administration, payroll coordination, benefits questions, and employee lifecycle processing. Maintains accurate information in ADP, Oracle, SAP, and related systems while collaborating with HR, payroll, benefits, HRIS, IT, and management teams.

Processes bi-weekly payroll for more than 4,500 employees, including hires, terminations, data changes, direct deposits, tax forms, and compliance requirements. Maintains accurate employee and general ledger data, prepares Excel reports for analysis and reconciliation, and supports payroll training documentation. Collaborates with HR teams while ensuring high-volume payroll operations meet accuracy and deadline standards.