Informa
Informa Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Company Culture
Offers a remote work program
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Lead strategic customer success for Portfolio accounts, drive retention and expansion, own executive relationships, mentor Customer Success Managers, run business reviews, monitor satisfaction metrics, resolve escalations, and collaborate cross-functionally to advocate for customer needs and improve processes.
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Manage high-value B2B technology accounts to drive revenue through renewals, upsells, and cross-sells. Prospect and multithread within accounts, execute campaigns using intent data, manage webinar and summit content, and collaborate with Strategy Director and sales team to expand footprint across product lines.
