Jobs at Infinity Business Services

Provides remote administrative and virtual assistant support, including email and calendar management, scheduling, data entry, documentation, client communication, project follow-up, research, and reporting. May also schedule social media content, respond to inquiries, and monitor engagement metrics. Requires strong organization, communication, technological proficiency, time management, attention to detail, and independent problem-solving skills.

Oversee and support a team of 5–6 virtual assistants, serving as the primary client liaison. Responsibilities include task assignment, workload monitoring, team coaching, client communication, administrative support, project tracking, invoicing, reporting, workflow documentation, issue resolution, and quality assurance.

Provide remote administrative support: manage email and calendars, schedule meetings and travel, handle data entry and documentation, communicate with clients, track projects and deadlines, perform basic research and reporting, and optionally assist with social media scheduling and engagement.

Provide strategic, operational, and executive support to the Founder: manage schedule and meetings, coordinate cross-functional projects, track goals and milestones, prepare research, reports, presentations, and meeting materials, and act as liaison to ensure follow-ups and operational efficiency.

Lead and mentor a team of 3–4 Account/Client Success Managers to ensure client satisfaction, resolve escalations, monitor KPIs (retention, SLA, turnaround), maintain accurate reporting (Clockify/Sheets), drive onboarding and retention strategies, implement process improvements, and coordinate cross-functionally with HR, Operations, and Technical teams.