Jobs at Infinite Campus

Design, build, and operate secure, scalable cloud-native applications using AWS. Lead solutions architecture, infrastructure automation, cloud best practices, troubleshooting, and internal cloud operations. Independently lead projects, mentor engineers, facilitate agile planning, write unit tests, and provide technical consulting to development teams while ensuring reliable and cost-effective solutions.

Leads infrastructure engineering, operations, modernization, security, reliability, automation, observability, disaster recovery, capacity planning, FinOps, vendor management, and budgeting. Develops hybrid-cloud strategy and Infrastructure as Code practices while coaching the infrastructure team and partnering across technical and business functions to improve resilience, performance, scalability, and operational efficiency.

Provide technical customer support for Infinite Campus software via phone and electronic communications. Troubleshoot, triage, prioritize, resolve, redirect, and escalate customer issues while verifying credentials and service agreements. Document incidents, track unresolved requests, communicate resolution progress, and maintain product knowledge. The role requires analytical problem-solving, attention to detail, professionalism, and adherence to security and service-level procedures while accessing live customer data.

Protect systems, products, and services by identifying and remediating vulnerabilities, monitoring security alerts, responding to incidents, administering security platforms, and analyzing security events. The engineer will perform root-cause analysis, recommend risk mitigations, improve security controls, support cross-functional security projects, and provide guidance to less-experienced team members.