Included Health

HQ
San Francisco
2,000 Total Employees
Year Founded: 2011

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What's It Like to Work at Included Health?

Updated on October 27, 2025

This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about Included Health and has not been reviewed or approved by Included Health.

What's it like to work at Included Health?

Strengths in mission alignment, flexibility, and benefits are accompanied by challenges in management quality, compensation competitiveness, and advancement clarity. Together, these dynamics suggest a workplace that can be rewarding for those prioritizing purpose and balance, while posing tradeoffs for candidates seeking strong leadership, market-leading pay, and well-defined growth paths.

Key Insight for Candidates

Defining tradeoff: meaningful, remote-first mission versus persistent reorgs and cost discipline that heighten instability and metric pressure while trimming perks (e.g., 401(k) match). This shapes daily predictability and earnings confidence, so candidates should weigh impact and flexibility against change tolerance.

Evidence in Action

  • CalPERS Performance Guarantees The five-year CalPERS partnership covering roughly 400,000 PPO members includes cost and quality performance guarantees. This drives rigorous KPIs and high-volume periods, shaping a reputation for scale while raising day-to-day metric pressure and accountability for employees.
  • Under 6% Reorg Cycles Documented organizational patterns include under 6% workforce reductions in 2022 and 2024 and frequent reorganizations. Employees experience instability and shifting priorities, prompting careful team due diligence and affecting perceptions of job security and leadership consistency.

Positive Themes About Included Health

  • Mission & Purpose: The company foregrounds a member-first mission to improve healthcare access and outcomes, which many find meaningful. A strong emphasis on inclusive, purpose-driven work reinforces day-to-day impact.
  • Work-Life Balance: Flexible time and location options, including remote work, help support balance. Autonomy and remote-first practices contribute to manageable schedules across many roles.
  • Benefits & Perks: Comprehensive medical, dental, and vision coverage and free access to company services are provided. Flexible discretionary time off, wellness resources, and paid parental leave further enhance the package.

Considerations About Included Health

  • Weak Management: Middle management is described as unsupportive with unclear strategy, micromanagement, and shifting priorities. Disorganization and communication gaps affect day-to-day execution in several teams.
  • Low Compensation: Pay is often considered below market, with concerns about limited raises and the absence of a 401(k) match. Some clinical roles require high productivity to achieve competitive earnings.
  • Career Stagnation: Advancement opportunities are limited, with growth paths unclear and seniority not consistently rewarded. Daily work can feel monotonous in some roles, reducing perceived development.
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These insights are generated using AI and may not reflect internal data or verified company information. They are intended solely for general informational purposes and should not be considered a definitive assessment of the company’s reputation. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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