Included Health

San Francisco

2,000 Total Employees

Year Founded: 2011

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What's It Like to Work at Included Health?

Updated on September 08, 2026

This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about Included Health and has not been reviewed or approved by Included Health.

What's it like to work at Included Health?

Strengths in mission alignment, flexibility, and benefits are accompanied by challenges in management quality, compensation competitiveness, and advancement clarity. Together, these dynamics suggest a workplace that can be rewarding for those prioritizing purpose and balance, while posing tradeoffs for candidates seeking strong leadership, market-leading pay, and well-defined growth paths.

Key Insight for Candidates

Defining tradeoff: a compelling mission and remote flexibility versus post‑merger churn—recurring reorganizations and shifting priorities. This instability drives metrics-heavy pressure and uneven support, making job security and career paths uncertain, so candidates must value mission and change tolerance over predictability.

Evidence in Action

Leadership Restructuring Messaging — A leadership memo announced an under 6% workforce reduction in January 2024, urging 'narrower leadership, priorities, and budgets'. Clear, timely restructuring messages shape trust and perceived stability, affecting retention, morale, and employees’ willingness to recommend the company.
IH Connect Centralized Communication — The IH Connect intranet centralizes updates for the distributed workforce, aligning Grand Rounds, Doctor On Demand, and Included Health teams post-merger. Consistent, one-source communication reduces rumor and confusion, strengthening employer reputation for transparency and helping remote employees feel informed and connected.

Positive Themes About Included Health

Mission & Purpose: The company foregrounds a member-first mission to improve healthcare access and outcomes, which many find meaningful. A strong emphasis on inclusive, purpose-driven work reinforces day-to-day impact.
Work-Life Balance: Flexible time and location options, including remote work, help support balance. Autonomy and remote-first practices contribute to manageable schedules across many roles.
Benefits & Perks: Comprehensive medical, dental, and vision coverage and free access to company services are provided. Flexible discretionary time off, wellness resources, and paid parental leave further enhance the package.

Considerations About Included Health

Weak Management: Middle management is described as unsupportive with unclear strategy, micromanagement, and shifting priorities. Disorganization and communication gaps affect day-to-day execution in several teams.
Low Compensation: Pay is often considered below market, with concerns about limited raises and the absence of a 401(k) match. Some clinical roles require high productivity to achieve competitive earnings.
Career Stagnation: Advancement opportunities are limited, with growth paths unclear and seniority not consistently rewarded. Daily work can feel monotonous in some roles, reducing perceived development.

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These insights are generated using AI and may not reflect internal data or verified company information. They are intended solely for general informational purposes and should not be considered a definitive assessment of the company’s reputation. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.