Improvado
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The Professional Services Tech Lead at Improvado is responsible for developing and implementing advanced data modeling and attribution strategies, supervising and mentoring a team of data analysts, refining project delivery methodologies, and serving as a technical expert in client engagements.
The Professional Services Tech Lead at Improvado is responsible for leading the development of advanced data modeling and attribution strategies, supervising and mentoring a team of data analysts, refining project delivery methodologies, and providing technical expertise in client engagements.
Customer Success Manager at Improvado, responsible for providing world-class customer service, onboarding new clients, tracking tasks, and collaborating with internal teams. Must have project management experience, outstanding communication skills, and be data-driven.
Provide support to project leaders, manage project activities, communicate with customers, troubleshoot technical issues, collaborate with teams, and maintain project documentation.
Responsible for administration of cloud infrastructure, CI/CD tools, monitoring systems, data storage, message broker systems, and on-call duty. Requires 4 years of SysOps/DevOps experience. Skills in Linux, scripting, Docker, Kubernetes, and AWS services are essential. Remote-first environment with professional development reimbursement.
Analyst / Integration Specialist role at Improvado working with marketing APIs, ETL/ELT pipelines, and data integrations. Requires 3+ years of experience in similar roles, good SQL skills, and experience with 3rd-party APIs.
Improvado is seeking driven outbound Sales Development Representatives to generate new leads, qualify potential customers, educate about solutions, schedule demos, and collaborate with the sales team.
Improvado is seeking a Customer Success Manager to provide world-class customer service, onboard new clients, track tasks, and collaborate with project managers and development teams. The ideal candidate should have experience in SaaS customer service, project management, strong communication and analytical skills, and familiarity with SQL and Tableau. Remote-first environment with competitive compensation and benefits, including unlimited PTO and professional development reimbursement.
Senior Customer Success Manager role at a Series A startup specializing in marketing technology. Responsibilities include providing world-class customer service, onboarding new clients, and collaborating with project managers and development teams. Ideal candidate has experience in SaaS customer service, project management, strong analytical skills, and familiarity with SQL and Tableau. Remote-first work environment with competitive benefits and professional development opportunities.