Jobs at Imprint

Own partner card program launches from kickoff through general availability, coordinating cross-functional workstreams, tracking milestones and risks, managing partner communications, supporting compliance and legal requirements, updating product configurations, and creating scalable launch systems and playbooks. The role drives execution across Growth, Product, Engineering, Risk, Legal, Compliance, Marketing, and Operations while identifying process improvements that increase launch efficiency and program adoption.

Own the corporate financial planning and analysis function by building Python-based financial models, automating reporting and commentary, developing forecasts, and supporting headcount, cash flow, revenue, and cost planning. Partner with Commercial, Accounting, Treasury, Data, Engineering, and People teams to improve financial data workflows and present actionable insights to senior stakeholders.

Provides first-line legal guidance on data sharing, privacy, information security, consumer financial regulations, and product development. Advises on FCRA, GLBA/Regulation P, CCPA/CPRA, opt-outs, retention, privacy notices, vendor risk, incident response, and automated decision-making. Partners with Product, Engineering, Data, Security, Compliance, and business teams while drafting agreements, consents, notices, and regulatory documentation.

Partner with executives and leaders to strengthen management, performance, employee development, organization design, workforce planning, and change management. Use people data, employee feedback, and investigations to guide decisions and improve team effectiveness. Coach leaders through performance issues, employee relations, organizational changes, and difficult conversations while promoting fairness, sustainable performance, and internal mobility across a growing, multi-state fintech company.

Leads complex product design initiatives from discovery through launch, shaping product strategy, translating complex financial workflows into intuitive experiences, and partnering with Product and Engineering. The role owns end-to-end UX and interaction design, influences product direction, mentors designers, advances design systems, and improves design practices. It also explores AI-assisted design and development workflows to increase design velocity while maintaining quality.

Own CX quality, training, and knowledge management systems for a large-scale customer support operation. Lead QA framework design, Zendesk knowledge management, Sierra AI deflection enablement, automated quality scoring, agent training, partner launch readiness, and data-driven continuous improvement. Manage a team of 2–3 associates while partnering with engineering, product, vendors, compliance, legal, and operations teams.

Leads the Risk Engineering team responsible for real-time authorization, fraud decisioning, underwriting pipelines, and third-party risk integrations. Owns technical strategy, roadmap prioritization, distributed-system reliability, vendor decisions, and cross-functional alignment. Develops and retains senior engineers, manages Staff-level contributors, and maintains technical credibility through hands-on engagement and AI-assisted engineering evaluation.

Build Imprint’s data storytelling function from the ground up. Mine payments, merchant, and card-member data using SQL, dbt, Python, and statistical analysis; identify and publish rigorous, compelling stories; maintain reproducible analytical infrastructure; establish narrative strategy and publishing cadence; and collaborate with communications, marketing, product, data science, and leadership.

Own Imprint’s social media presence across strategy, content, channel health, measurement, listening, and crisis management. Develop the brand voice and content strategy for LinkedIn, X, and future channels; build monitoring and measurement infrastructure; create consumer complaint and social-voice playbooks; identify content opportunities; and partner with Communications, Brand, Product Marketing, Member Operations, Legal, and leadership.

Leads a small design team while owning end-to-end creative execution for co-branded credit card programs. Translates partner briefs into card designs, visual systems, presentations, and production-ready mechanicals. Coaches designers, presents and defends creative work to clients, coordinates with brand and product stakeholders, and ensures quality across card, digital wallet, and mobile app contexts. Participates in press checks and printer coordination while maintaining consistency throughout each program lifecycle.

Lead engineering teams building payments, credit, compliance, and customer-data products. Responsibilities include setting technical roadmaps, scoping and prioritizing work, partnering cross-functionally with product, legal, compliance, capital markets, and solutions engineering, developing engineering talent, managing Staff-level engineers, and maintaining technical credibility through hands-on engagement and AI-assisted codebase investigation.

Serve as the CEO’s strategic partner by managing a complex calendar, coordinating board, investor, and partner meetings, overseeing domestic and international travel, tracking commitments, and acting as a liaison with key stakeholders. Support company events and major initiatives, handle sensitive information, manage occasional personal tasks, and improve the CEO office’s systems, workflows, and operating rhythm.

The Partner Marketing Manager will drive marketing outcomes for co-branded credit card partnerships, executing campaigns, optimizing performance, and building long-term growth strategies. Responsibilities include planning, acquisition strategy, optimization, and managing partner relationships.

Leads technical discovery, solution design, implementation, and launch of enterprise payment and card program integrations. Serves as a strategic technical partner to enterprise clients, translates requirements into scalable solutions, troubleshoots integrations, influences product roadmaps, and improves partner delivery through automation, tooling, documentation, and repeatable processes.

Senior marketing designer responsible for creating digital, performance, and physical marketing assets across 14+ co-branded partner programs. Design responsive landing pages in Webflow, manage print production and prepress, maintain design systems, navigate partner compliance reviews, and collaborate with marketing, product, and commercial teams to deliver high-quality, brand-compliant creative at scale.

Lead strategy and execution of new customer acquisition channels, balancing growth with credit risk. Define targeting and underwriting parameters, build ROI and contribution-profit models, analyze channel performance using SQL and partner with credit policy, data science, finance, marketing, and brand partners to optimize acquisition quality and portfolio outcomes.