Jobs at Imprint

Design, build, and own backend financial systems end-to-end including transaction authorization, ledger accounting, credit decisioning, rewards engines, and payments. Develop APIs, ensure data consistency across distributed systems, optimize relational schemas and queries, operate cloud deployments and CI/CD, participate in on-call rotations and incident response, and contribute to shared platform services and developer tooling.

The Senior Manager of CX Enablement will lead quality assurance, training, and knowledge management in customer experience, driving efficiency through AI integration and cross-functional collaboration.

Own and modernize corporate FP&A: build Python-based financial models, automate reporting and commentary, create 3-6 month forecasts, partner cross-functionally on revenue, costs, cash flow, and headcount planning, and present actionable financial insights to senior stakeholders.

Lead strategy and execution of new customer acquisition channels, balancing growth with credit risk. Define targeting and underwriting parameters, build ROI and contribution-profit models, analyze channel performance using SQL and partner with credit policy, data science, finance, marketing, and brand partners to optimize acquisition quality and portfolio outcomes.

Lead strategy and execution for Imprint's Risk organization, partnering with the Chief Risk Officer to define long-term strategy, improve operating cadence, prioritize cross-functional initiatives across Fraud, Credit, Collections, and Operational Risk, and translate analytics into executive-ready roadmaps and communications.

Design, build, and maintain scalable data models, semantic layers, and dashboards. Partner with stakeholders to translate business needs into reliable BI products, enforce data quality and governance, build dbt models, optimize performance, and integrate AI-assisted tooling to accelerate analytics workflows.

Define positioning, messaging, and go-to-market for Imprint's payments products. Lead product launches, buyer research, competitive intel, enablement, and cross-functional collaboration to drive adoption and measurable growth.

The Partner Marketing Manager will drive marketing outcomes for co-branded credit card partnerships, executing campaigns, optimizing performance, and building long-term growth strategies. Responsibilities include planning, acquisition strategy, optimization, and managing partner relationships.

Lead go-to-market launch strategy and partner marketing for co-branded card partners. Own launch planning, cross-functional execution, creative signoff, partner education, performance measurement, and development of repeatable launch playbooks to drive partner-driven acquisition and engagement.

As a Staff Data Engineer, you'll architect a scalable data platform, optimize data pipelines, establish data standards, and mentor teams to drive technical excellence.

Owner of day-to-day commercial partnership operations: coordinate workstreams, analyze partnership P&L and metrics, prepare executive materials, identify data issues, drive cross-functional execution, and build processes to improve applications and contribution profit.

Provide day-to-day legal support to Product, Engineering, and Marketing on payments, card network compliance, consumer disclosures, and marketing. Draft and maintain consumer-facing agreements and notices, review campaigns, advise on payments architecture and network rules, coordinate with Compliance, support escalations and regulatory inquiries, and participate in product planning to surface legal issues early.

Lead consumer-facing product development for member experiences across onboarding, account management, payments, and rewards. Quickly discover customer pain points, prototype solutions (AI-assisted), run experiments, and ship mobile-first features that scale across partners while measuring impact.

Own product direction for Customer Operations Engineering: build internal tools, automations, and AI-powered support experiences (CRM, IVR, Zendesk integrations). Drive roadmap, measure customer outcomes, partner with engineering, design, compliance, and brand teams, and use analytics and experimentation to iterate quickly.

Lead Imprint's risk product strategy across onboarding, underwriting, loan assignment, and collections. Define credit decisioning architecture, prioritize risk product roadmap, partner with data science and engineering, enable partner-specific launches, and build measurement, experimentation, and feedback loops. Drive cross-functional alignment, translate risk signals into product features, and self-serve on data analysis to optimize portfolio economics and customer experience.

The Staff Software Engineer will lead backend system development, provide mentorship, establish coding standards, and drive performance optimization while collaborating across teams to align technical strategies with business goals.

Lead vision, roadmap, and governance for Imprints design system. Partner with design, engineering, and product teams to build scalable, accessible components, evolve tooling toward AI-consumable foundations, mentor a small team, and contribute hands-on to architecture, documentation, and execution.