Teams at Imprint

Own day-to-day fraud operations for internal and BPO teams: manage people and vendors, develop and get SOPs compliance-approved, maintain QA scorecards, drive process improvements using data, balance fraud prevention with user experience, and serve as escalation point.

Lead and grow a Data Engineering team to build a scalable analytics platform. Set technical direction for dbt and Snowflake, raise analytics engineering standards, enable domain experts to contribute high-quality models, introduce AI-assisted workflows, and partner cross-functionally to ensure reliable, understandable enterprise data.

Lead consumer-facing product development for member experiences across onboarding, account management, payments, and rewards. Quickly discover customer pain points, prototype solutions (AI-assisted), run experiments, and ship mobile-first features that scale across partners while measuring impact.