Jobs at impact.com

Lead data science research and production development for attribution, identity resolution, tracking quality, and incrementality measurement. Design experiments, build and monitor production pipelines, evaluate third-party identity vendors, and develop ML and graph-based solutions. Translate technical findings into recommendations for Product, Engineering, and leadership while shaping measurement strategy and build-versus-buy decisions.

Manage strategic customer accounts for impact.com’s commerce partnership platform. Drive platform adoption through training and consulting, lead account plans and executive reviews, identify renewals and expansion opportunities, analyze program performance, coordinate technical escalations, and communicate client feedback to internal teams. Proactively mitigate churn risks while building long-term relationships and helping global brands scale partnership ecosystems.

Leads SMB sales strategy, pipeline generation, forecasting, and revenue performance. Recruits, hires, coaches, and develops Account Executives while establishing high standards for execution and accountability. Owns deal inspection, forecast integrity, sales process improvement, and team quota attainment. The role requires both substantial sales leadership and individual quota-carrying experience, with performance, partner, or affiliate marketing experience preferred.

Designs and implements automation for software builds, staging, releases, deployments, and infrastructure provisioning. Responsibilities include CI/CD, code quality monitoring, security scanning, license compliance, configuration management, and Infrastructure as Code. The engineer supports development teams with deployment troubleshooting, improves engineering efficiency, and promotes collaboration between development and operations. Required experience includes GCP, Jenkins, Terraform, build tools, and Shell, Java, or Groovy scripting.

Own end-to-end CPC and display advertising campaigns, optimizing bids, creatives, targeting, and publisher placements through daily analysis of eCPM, CTR, ROAS, and revenue-per-click. Build campaign dashboards and reports, identify data anomalies, improve contextual relevance, and communicate performance to advertisers, agencies, and internal teams. The role requires strong retail and consumer insight to align promotions, pricing, messaging, and product categories with customer intent.

As a Mid Market Account Executive, you will drive the sales process, manage accounts, and generate pipeline in the UK & Ireland. Responsibilities include delivering demos, engaging stakeholders, and achieving revenue targets.

Process accurate, compliant payroll for multiple APAC countries, including Malaysia, Singapore, China, Australia, and Japan. Manage salaries, bonuses, benefits, stock compensation, deductions, contractor payments, vendor invoices, reconciliations, reports, audits, and statutory filings. Partner with HR and Finance to align BambooHR, payroll systems, and financial reporting. Respond to employee payroll questions, monitor regional tax legislation, and recommend process improvements while handling sensitive information with discretion.

Establish and maintain data governance for Salesforce and internal tools: define ownership, enforce data quality, manage master data and metadata, ensure compliance, lead cleansing and stewardship programs, implement governance tools, and collaborate cross-functionally to align data strategy and support audits and release cycles.

Leads quality engineering across platform and AI product groups by establishing quality standards, coaching engineers, building automation and evaluation harnesses, and embedding testing into development. Responsibilities include functional, integration, performance, security, regression, AI evaluation, safety, cost, and latency testing; CI/CD guardrails; quality metrics; risk-based coverage; tooling strategy; and cross-functional influence. Requires strong SDET expertise, AI testing experience, cloud and infrastructure knowledge, and leadership through influence.

Provide technical customer support via chat, email, and ticketing for a global SaaS platform. Troubleshoot and replicate user issues, test features, identify root causes, and relay voice-of-customer feedback to product and engineering. Help shape the new Columbus support team and maintain high-quality, professional interactions across channels.

Manage and support assigned customer accounts by monitoring performance, conducting regular check-ins, building relationships, providing product training and support, and coordinating technical issues and feature requests. The role requires expertise in affiliate and partnership marketing, strong digital ecosystem knowledge, proactive account management, problem-solving, conflict resolution, prioritization, and customer-focused communication.

Design, develop, and securely deliver full-stack features, modules, and services across the SDLC using Agile methods. Build REST APIs, integrate third-party APIs, write automated tests, troubleshoot issues, and monitor and support production systems. Collaborate with a global team while working with Java, Spring Boot, Vue.js, cloud platforms, databases, and modern development tools.

Manage and consult on customer accounts using impact.com platform. Deliver platform training, coordinate renewals/expansions, handle escalations via JIRA and SFDC, communicate with customers, track projects, and support commercial and reporting efforts under manager guidance.

The Sales Director will build and lead a new high-performing sales team for new client acquisition in the Greater China region, exceeding revenue targets and implementing strategies for scalable growth.

As a Senior Software Engineer, you will deliver software solutions through planning, designing, testing, and deploying, while mentoring less senior staff and influencing system architecture.

As a Senior Software Engineer, you will design, implement, test, and deploy software solutions, mentor junior staff, and influence system architecture. You'll collaborate on team objectives, perform code reviews, and ensure software quality through testing and documentation.

The Publisher Development Manager will drive growth in the Spanish market by recruiting and onboarding partners, crafting strategies, and connecting brands with publishers to enhance engagement and success.

The Software Quality Engineer will focus on ensuring software quality through automated testing, regression testing, and collaborating with development teams. Responsibilities include creating test plans, executing tests, and documenting processes.

The Software Engineer will solve complex problems, transition from legacy systems, apply best practices in modern software engineering, and work collaboratively with teams to improve processes.

The role involves designing solutions for complex problems, mentoring engineers, and transitioning from a legacy system to a modular architecture. Responsibilities include championing best practices in domain-driven design, test-driven development, and clean code while collaborating with various stakeholders.