Jobs at Illumina

Develops, sustains, and improves manufacturing and service processes for genetic sequencing instruments. Troubleshoots production and customer-site issues involving yield, quality, throughput, and instrument performance; conducts controlled experiments; analyzes test results; develops procedures and technical requirements; supports new product transfers; and collaborates across Manufacturing, Service, Quality, and Lifecycle Management. The role also delivers troubleshooting training and requires short-notice travel to global customer sites.

Owns and manages the anti-corruption compliance program for Japan and Korea, ensuring alignment with global standards and effective compliance-program elements. Responsibilities include risk assessments, policy implementation, training, monitoring, auditing, channel-partner due diligence, investigations support, reporting, budgeting, and collaboration with legal, finance, HR, commercial, supply chain, and audit teams. The role serves as a regional compliance subject-matter expert and business partner to senior commercial leaders.

Designs, develops, deploys, and supports secure enterprise integrations across cloud, SaaS, on-premises, manufacturing, and business systems. Builds API, messaging, event-driven, batch, and real-time solutions using integration platforms and middleware. Responsibilities include CI/CD, automated testing, deployment documentation, monitoring, troubleshooting, incident resolution, platform maintenance, and on-call support. Collaborates with architects, stakeholders, application teams, and vendors while mentoring junior engineers.

Supports VAT and US Sales Tax transformation initiatives across EMEA and the US, including SAP S/4HANA implementation, UAT, tax determination testing, defect resolution, and compliance reporting. Conducts VAT health checks, identifies risks and control gaps, and recommends process improvements. Collaborates with Tax, Finance, IT, and international stakeholders to standardize, automate, and strengthen tax processes and controls.

Leads cross-functional technical projects across sustaining engineering, manufacturing, supply chain, quality, and operations. Responsibilities include developing project plans, schedules, budgets, risk registers, and dashboards; coordinating engineering and operational teams; managing ECOs, lifecycle initiatives, NPI, cost reduction, and supply continuity programs; tracking milestones and resolving issues; maintaining regulatory documentation; and driving continuous improvement.

Manage Italian-speaking customer accounts within Accounts Receivable, including reconciliations, collections, cash application, credit monitoring, statements, disputes, and payment resolution. Use customer portals and collaborate with Customer Service and Sales while supporting audits and maintaining accurate records. Approximately half the role involves testing activities for a Next Gen ERP project.

Lead SAP Global Trade Services solution architecture, implementation, configuration, enhancements, and digital transformation initiatives. Advise on SAP GTS designs, integrate with EHS, EWM, and TMS, manage master data and compliance configurations, and support interfaces using RFC, ALE, IDoc, and web services. Partner with global process, supply chain, trade compliance, and IT teams to resolve issues, improve processes, support audits, and deliver system enhancements while influencing cross-functional stakeholders.

Leads strategy, operations, scaling, and adoption of eProcurement and eCommerce capabilities in a complex B2B environment. Oversees customer procurement integrations, punchout, marketplaces, onboarding, digital ordering operations, issue resolution, process optimization, KPIs, and automation. Partners with business and technology stakeholders to deliver scalable purchasing experiences, improve operational performance, and increase customer adoption. Manages the eCommerce Operations and Business Development team while developing talent and driving cross-functional outcomes.

Design and operate enterprise AI infrastructure across AWS and Azure, including federated AI agents, MCP servers, agent orchestration, infrastructure-as-code, security, authentication, monitoring, governance, and AI-enabled development workflows. Integrate LLMs and generative AI, lead adoption of AI-augmented software practices, collaborate with internal teams, and mentor engineers.

Sets enterprise-wide quality engineering strategy for AI-assisted and agentic testing. Leads the Tricentis platform, designs test automation and AI-agent evaluation frameworks, integrates testing into CI/CD, and ensures GxP, FDA CSA, GAMP 5, and Part 11-compliant evidence. Partners across enterprise applications, data engineering, AI, and regulatory teams while mentoring QA engineers, managing vendors, measuring quality outcomes, and guiding technical standards for regulated systems.

Leads mechanical and fluidics product engineering across design, transfer to manufacturing, sustaining, validation, and continuous improvement. Responsibilities include subsystem design, thermal and fluidic analysis, reliability testing, PFMEA, process controls, SPC, troubleshooting, change control, documentation, and cross-functional project coordination. The role supports quality, yield, cost, compliance, and manufacturability while mentoring junior engineers and coordinating with suppliers and contract manufacturers.

Develop and maintain Salesforce solutions for Illumina’s Commercial and Services organizations. Build Apex, Lightning Web Components, Flows, integrations, Agentforce, and Data Cloud configurations. Write secure, tested, scalable code; review AI-generated implementations; manage Git-based deployments and CI/CD pipelines; troubleshoot production issues; and collaborate in Agile Scrum teams with architects, product owners, and test engineers. The role also involves continuous learning, Salesforce certifications, technical mentoring, and adherence to regulated-data security practices.

Develop and maintain Salesforce solutions using Apex, Lightning Web Components, Flows, integrations, Agentforce, and Data Cloud. Build secure, tested, scalable features; review AI-generated code; manage deployments through Git and CI/CD; collaborate in Agile Scrum with architects, product owners, and test engineers; support production issues and continuous platform improvements.

Leads system-level verification and validation for complex sequencing platforms from development through launch. Develops test strategies, plans, fixtures, instrumentation, and automated test infrastructure; evaluates performance, reliability, thermal control, and operating margins. Applies DOE, statistical analysis, troubleshooting, and root cause analysis to resolve issues. Partners with multidisciplinary engineering, quality, manufacturing, and operations teams, communicates technical risks and recommendations, drives continuous improvement, and mentors engineers.

Own territory sales growth for Illumina genomic technology across South Texas. Develop and execute account sales plans, manage forecasts and CRM pipelines, prospect for new business, expand customer relationships, deliver technical presentations, consult on genomics solutions, navigate complex capital sales, and collaborate cross-functionally to meet quotas.

Lead APAC accounting processes including month-end close, reconciliations, US GAAP reporting, and SOX testing. Support revenue recognition, audits, statutory reporting, process improvements, and cross-functional projects for global expansion in the region.

Develop and sustain electrical systems for DNA sequencing instruments across NPI, manufacturing transfer, and product lifecycle support. Design cable harnesses, qualify HPC platforms, troubleshoot hardware, investigate failures, execute verification testing, and manage engineering changes. Collaborate with product development, manufacturing, quality, supply chain, field service, suppliers, and contract manufacturers to improve reliability, performance, manufacturability, compliance, and supply continuity.

Leads complex R&D strategic partnership programs by translating objectives and partner commitments into integrated plans, governance structures, schedules, budgets, and risk-management processes. Coordinates cross-functional teams and external stakeholders, manages partner relationships, drives decisions and escalations, and maintains portfolio reporting. The role also develops reusable alliance-management tools and operating practices while ensuring execution across ambiguous, matrixed environments.

Leads lifecycle management of electrical systems for genomic sequencing instruments, including component end-of-life response, supplier and design changes, HPC/server hardware qualification, troubleshooting, testing, compliance, and product releases. Provides technical project leadership, mentors engineers, and collaborates across development, manufacturing, quality, sourcing, and field service teams.

Owns automation and verification for software subsystems supporting next-generation sequencing instruments. Develops automated test suites, test environments, integration tools, and scalable automation frameworks; contributes to integration strategy and system design; investigates defects; tracks risks and progress; collaborates across functions; and mentors engineers. The role emphasizes software-hardware integration, CI/CD, quality practices, and delivery of release-ready software.