Senior Staff Interaction Designer

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Do you want to build products that improve human health by unlocking the power of the genome to treat cancer, diagnose rare diseases, and much more? If that inspires you, we’d love to talk. 

Illumina is looking for a Senior Staff Interaction Designer to help drive the User Experience vision and strategy for next generation genomic solutions that will advance human health and create a world without fear of diseases. You will be responsible for driving the user experience across a wide array of projects, and must be passionate about understanding the underlying personas, use cases, goals, and pain points of our customers, and use these insights to deliver quality products and features.

You will report into the Director of User Experience Design, part of Illumina’s User Experience Design team.

The User Experience Design team is part of a larger Experience Design department, inclusive of User Experience Research, Industrial Design, Human Factors & Ergonomics, and User Experience teams. The department is part of Illumina’s Research and Development organization, which is the area responsible for all scientific research and product development across Illumina. 

Our award-winning Experience Design department is mature and thriving. We’d love for you to be part of it. We’ve built a culture fueled by design-led innovation, collaboration, and openness, and established ourselves as the design leader in DNA sequencing technologies. We are deeply passionate about what we do because we know that our work has the power to improve lives. 

Our work is guided by our user-centered design and co-innovation process that drives Illumina’s world class products and services to be as easy to use and delightful as they are powerful. Our mission is to humanize genomic applications through design and elevate the experience of every Illumina product user. 

Join us to broaden your impact, grow your career, and apply your craft to a noble human endeavor: help build the next generation Illumina solutions that will enable scientists and clinicians around the globe to make life-changing advances.

Responsibilities:

• Conceptualize, design and communicate a cohesive, forward-thinking UX vision that aligns with user and business needs
• Lead the creation of an end-to-end UX vision that is user-centric, innovative and fully aligned with long-term business goals
• Lead innovative and strategic UX initiatives that elevate user experiences and influence product vision
• Demonstrate the ROI of design and how design decisions contribute to customer satisfaction, market differentiation and overall business success
• Collaborate with Product Management and Engineering to understand and incorporate business and technical requirements in design strategies 
• Collaborate with technical leads to negotiate design requirements and play an active role in design iterations 
• Partner with User Researchers on user testing activities to understand design and usability issues and propose changes to solve them 
• Manage assigned design projects, coordinating design activities with other designers and researchers, to ensure delivery of products that meet business objectives and delight customers
• Be able to lead cross-functional workshops, aligning diverse perspectives and facilitating problem-solving and ideation sessions
• Be a strong advocate of user centered design processes, ensuring that these processes are foundational to all the projects you oversee

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Required skills & qualifications

• 10+ years of experience in Interaction Design with emphasis on desktop, web, and mobile product design 
• Excellent knowledge of all aspects of user centered design process, methodology, and UI design best practices 
• Ability to define and communicate a cohesive forward-thinking UX strategy that supports broader business objectives
• Ability to breakdown design work and to effectively delegate them to other designers and team members
• Demonstrated experience with turning customer insights into comprehensive design requirements and interaction designs 
• Ability to know when to leverage existing design patterns and when an innovative approach to a design problem is called for
• Excellent analytical ability, especially with regards to understanding user behavior and design theories 
• Advanced experience with design and prototyping tools such as Figma, Sketch, and the Adobe Creative Suite 
• A proven track record of working well with multi-disciplinary/multi-cultural teams, and an ability to embrace collaboration with all team members, including product, project, and development team members as well as UX colleagues
• Knowledge of the software development process and ability to communicate well with software development teams 

Preferred skills & qualifications:

• Masters in Human Computer Interaction, Industrial Design, Human Factors or other design-related field is preferred 
• Background in scientific, healthcare, or enterprise B2B is a plus

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. This role is not eligible for visa sponsorship.