Jobs at Hyphen

Work on accessibility-focused frontend improvements for a React/Next.js web application: implement A11y fixes, build responsive interfaces with MUI, collaborate with product/design/backend, and architect scalable solutions aligned with business goals.

Lead implementation of accessibility (A11y) fixes for a native Android app, ensuring stability, performance, test coverage, and high code quality while collaborating with product design, iOS, backend, and QA during a 6-month remote contract.

Lead end-to-end product design for complex enterprise products, rapidly prototyping near-functional AI-assisted workflows, collaborating with engineers, presenting to stakeholders, and delivering accessible, compliant designs in a hybrid Lisbon setup.

Plan and conduct qualitative and quantitative UX research (interviews, usability tests, surveys, field research). Define research goals, synthesize findings into actionable insights, translate outputs into strategic recommendations, collaborate with designers, product managers and developers, communicate findings to stakeholders, and improve research practices across the team.

Conduct accessibility reviews for web and mobile products, identify barriers, provide remediation recommendations, collaborate with design, engineering and research teams, support assessments and documentation, and promote inclusive design practices across product lifecycles.

Design and deliver digital products from discovery to delivery. Conduct user research and usability testing, synthesize insights, create user journeys and interaction flows, design usable interfaces, collaborate with product and development teams, present design rationale, and help improve design quality and processes.

Lead end-to-end product initiatives: define and prioritize backlog, validate hypotheses with quantitative and qualitative analysis, collaborate cross-functionally, drive UX/conversion and operational improvements, measure outcomes, and iterate.

Lead and govern a WCAG AA accessibility compliance programme across multiple product teams. Track progress, risks, dependencies, and milestones; translate audits into backlogs and roadmaps; manage Jira epics and user stories; coordinate Product, Design, Engineering, Legal and Compliance; report to senior leadership and remove delivery blockers to meet regulatory deadlines.

Support business growth by identifying and qualifying new opportunities, preparing proposals and pitch decks, managing procurement and tender documentation, conducting market and competitor research, maintaining CRM pipeline data, and collaborating with cross-disciplinary teams to create UX-centered value propositions.