Jobs at Hyatt

Greet and assist guests arriving for sales presentations, manage guest flow and premiums, maintain gallery hospitality and cleanliness, enter and update sales data in computer systems, answer phones professionally, and support sales and marketing operations. Perform light physical tasks and follow company policies.

Sell timeshare ownership and support owners/guests by answering questions, following up on leads and referrals, fulfilling requests about properties, maintaining customer records, promoting offers, and delivering excellent guest experiences while adhering to company standards.

Manage and reconcile resort inventory across multiple RM systems, prepare and deliver forecast and operational reports, validate reservations, coordinate with Revenue Managers, Resort Operations, Sales and Accounting, perform audits, and support process improvements and disaster reporting to optimize revenue and availability.

Supervise front desk operations by processing guest check-ins, verifying identity and payment, issuing room keys, handling guest requests and calls, compiling daily reports, and ensuring company standards and guest satisfaction. Must work 2nd shift, weekends, and holidays.

As a Sales Executive Trainee, you will utilize sales techniques to convert prospective owners into purchasers, build relationships, and ensure customer satisfaction after sales. Responsibilities include giving presentations, conducting business transactions, and maintaining a customer base while adhering to company policies. Flexibility in schedule and excellent interpersonal skills are required.

Manage pre-arrival communications and templates, respond to vacation planning emails/calls, coordinate guest requests and villa locations with other departments, communicate VIP amenities, greet guests, and uphold company service and safety standards.

Supervise front desk operations including guest check-in/out, payment processing, cashiering, daily reports, and securing bank. Train and coach front desk staff, handle guest requests and coordinate with other departments, follow safety and accounting procedures, and maintain professional guest service during varied shifts including weekends and holidays.

Process end-to-end real estate closings for vacation ownership, including contract review, closing document preparation, loan origination coordination, recordation, and owner data verification. Review trust and corporate documents for authority and compliance, respond to internal/external inquiries, prepare disbursement documentation, and perform general office administrative duties while maintaining confidentiality and quality standards.

Assign and manage room assignments and reservations, track requests and changes, confirm bookings and cancellations, coordinate group check-ins, approve late check-outs per occupancy, greet and assist guests, communicate with staff, and follow company policies and safety procedures.

Greet and assist guests visiting the sales gallery, provide refreshments, support sales presentations, log and manage promotional premiums, uphold company service standards, and contribute to team goals. Requires flexible scheduling and occasional screenings.

Lead all front office functions (bell staff, switchboard, front desk, retail), supervise managers and staff, ensure exceptional guest service, meet budget and performance goals, handle staffing, policies, guest complaints, and HR activities to improve guest and employee satisfaction and financial results.

Coordinate in-house marketing and sales presentations to maximize revenue and guest satisfaction. Greet and screen guests, manage scheduling and expectations, support sales goals, use persuasive techniques, and uphold company standards and safety.

Lead a team coordinating and scheduling sales presentations, coach and provide performance feedback, ensure guest eligibility, drive sales volume using persuasive techniques, and maintain guest experience and company standards.

The Sales Executive role involves presenting vacation ownership opportunities to guests, achieving performance guidelines, providing customer service, and adhering to company policies.

The Coordinator Marketing In-House schedules sales presentations, manages customer expectations, and enhances guest experiences to boost sales while ensuring service quality.

As a Vacation Sales Coordinator, you will schedule sales presentations, ensure guest eligibility, and provide excellent service to exceed sales goals.

Sell vacation ownership via scheduled sales presentations, engage guests, manage expectations, meet eligibility requirements, use persuasive techniques to maximize revenue, and uphold guest experience and company standards in a fast-paced hospitality environment.

Lead high-volume recruiting for Marketing & Sales across an assigned Americas division. Partner with hiring managers to define needs, build sourcing strategies, manage full lifecycle recruitment, drive process improvements, advise on compensation, use social media and ATS tools, and support workforce planning and communications. Expected to be onsite regularly and travel regionally (~25%).

Lead full-lifecycle recruiting for Marketing & Sales across the Americas; manage and develop a regional recruiting team; design sourcing and diversity strategies; partner with HR and business leaders on compensation, workforce planning, and policies; track recruitment metrics, drive process improvements, train recruiters, and support onboarding. Role includes ~25% regional travel.

The Specialist Leisure Planning role involves engaging guests, selling tickets for events, providing concierge services, and ensuring an excellent guest experience.