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Salary Range- $80,000-$90,000 + bonus eligible
This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.
JOB SUMMARY
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
CANDIDATE PROFILE
Education and Experience
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High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
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2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
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Supervises Engineering in the absence of the Director of Engineering.
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Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
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Maintains and operates equipment at optimum effectiveness, efficiency and safety.
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Establishes and manages an effective rooms maintenance program.
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Ensures compliance with all Engineering departmental policies, standards and procedures.
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Manages department's controllable expenses to achieve or exceed budgeted goals.
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Select and order or purchase new equipment, supplies, and furnishings.
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Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
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Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
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Supervises the day to day operations of Engineering.
Maintaining Property Standards
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Maintains accurate logs and records as required.
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Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
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Handles guest problems and complaints effectively.
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Empowers employees to provide excellent customer service.
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Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Managing Profitability
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Helps establish priorities for total property maintenance needs.
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Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
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Celebrates successes and publicly recognizes the contributions of team members.
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Establishes and maintains open, collaborative relationships with employees.
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Ensures employees are treated fairly and equitably.
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Strives to improve service performance.
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Provides feedback to employees based on observation of service behaviors.
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Supervises employee's ability to execute departmental and property emergency procedures.
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Reviews employee satisfaction results to identify and address employee problems or concerns.
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Solicits employee feedback.
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Helps ensure regulatory compliance to facility regulations and safety standards.
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Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
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Ensures property policies are administered fairly and consistently.LI-MM1
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Top Skills
What We Do
Hyatt, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of March 31, 2021, Hyatt's portfolio included more than 1,000 hotel, all-inclusive, and wellness resort properties in 68 countries across six continents. Hyatt's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. Hyatt's subsidiaries operate, manage, franchise, own, lease, develop, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. The term "Hyatt" is used for convenience on this page to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
Why Work With Us
Hyatt is proud to have a culture where coworkers become friends and family. Our focus on care for employees and guests has served as the heart of our business and made Hyatt one of the best hospitality brands in the world. As we continue to grow -- even during the most challenging times -- we never lose sight of what’s most important: people.
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