Jobs at Hummingbird Healthcare

Build and maintain production platforms across the full stack, make architecture decisions, troubleshoot complex reliability and integration issues, review code and designs, mentor early-career engineers, document technical tradeoffs, and partner with Security and Data Analytics. The role requires hands-on software engineering expertise, strong system design judgment, and effective use of AI-powered development tools while retaining ownership of engineering quality.

Own and grow relationships with health system clients through either client success or business development. Responsibilities include executive-level discovery and value conversations, pipeline management, renewals, expansions, prospecting, complex deal negotiation, and converting advisory engagements into managed services. The role requires healthcare IT or patient access experience, hands-on Epic experience, strong CRM proficiency, and the ability to work with CFOs, CIOs, and ambulatory operations leaders.

Diagnose client contact-center needs and design, configure, test, and troubleshoot Genesys CCaaS solutions. The role includes call-flow development, self-service automation, UAT, stakeholder discovery, workstream ownership, performance reporting, implementation support, standardization, and peer mentoring across healthcare client engagements.

Build and maintain long-term pipelines of senior Epic and patient access leaders through proactive sourcing and relationship-building. Engage credibly on Epic architecture and access operations, advise internal leaders on hiring timing, track and share pipeline activity, and contribute to talent strategy while operating independently.