Jobs at Hull & Company

Lead the design, commissioning, and project management of highway and traffic engineering schemes, including road safety, active travel, maintenance, junction improvements, and traffic calming. Prepare technical designs, drawings, specifications, cost documentation, and NEC4 contract documents. Supervise site works, manage budgets and consultants, provide technical advice, engage stakeholders, and ensure compliance with highway standards, health and safety legislation, and CDM regulations.

Build and maintain relationships with VCSE organizations, community groups, and council services. Coordinate partner onboarding, promote digital systems, deliver in-person and remote training, provide ongoing user support, troubleshoot issues, and liaise with technical teams. Monitor system usage, analyze data, produce performance reports, gather feedback, and identify improvements. Work across community, office, and remote settings to strengthen collaboration, digital adoption, and program outcomes.

Leads a customer services team supporting waste, grounds maintenance, highways, and street cleansing services. Responsibilities include managing public information, customer requests, complaints, and feedback; coordinating with operational and contact-centre teams; developing service standards and digital systems; managing supply contracts, budgets, staff resources, performance reporting, and environmental improvement projects; and producing public information campaigns.

Provides executive and administrative support to Corporate Directors and senior management. Responsibilities include diary and meeting management, correspondence, visitor reception, agenda and minute preparation, invoice processing, research, briefing preparation, information handling, workload prioritization, and stakeholder liaison. The role requires discretion, initiative, emotional intelligence, excellent organization, customer service, and the ability to improve operational systems and support corporate priorities.

Provides legal support to Hull City Council by independently managing complex caseloads, advising officers, conducting legal research, drafting legal and court documents, handling litigation, negotiating settlements, and attending courts or tribunals. The role covers property, contracts, procurement, planning, housing, employment, licensing, child protection, civil litigation, and public protection matters. It also supervises Assistant Legal Officers and supports senior lawyers on sensitive cases.

Manages relationships between ICT and Hull City Council service areas and partners. The role translates business priorities into technology roadmaps, manages ICT demand and service issues, supports business cases and investment planning, and monitors Service Level Agreements. It also promotes digital innovation, aligns ICT and corporate strategies, coordinates escalations, improves customer satisfaction, and ensures technology initiatives support statutory and organisational objectives.

Provides business change and solution analysis expertise across technology projects, including discovery, delivery, evaluation, digital transformation, reporting, stakeholder engagement, business process change, and user acceptance testing. The role assesses solution feasibility, supports system architecture and integration decisions, coordinates testing and adoption activities, manages business issues and risks, and helps ensure new digital solutions are fit for purpose and effectively implemented.

Lead the development and procurement of framework contracts and Dynamic Purchasing Systems across the Council. Monitor organisational spend, manage tenders, specifications, supplier engagement, contract performance, KPIs, and social value delivery. Ensure compliance with UK procurement legislation, Council procedures, and audit requirements. Promote e-procurement, provide procurement guidance and training, support value-for-money initiatives, and help develop procurement staff and local supplier capacity.

Leads public-sector procurement for framework contracts and Dynamic Purchasing Systems across the Council. Responsibilities include spend analysis, specification development, market engagement, tender and contract management, social value monitoring, KPI reporting, e-procurement adoption, compliance with the Procurement Act 2023 and related regulations, stakeholder guidance, and procurement training. The role also supports continuous improvement, supplier development, value-for-money initiatives, and the development of procurement staff.

Leads a customer services team supporting council waste, grounds maintenance, highways, and street cleansing services. Responsibilities include managing customer requests, feedback, and complaints; developing service standards and public information; coordinating with operational and contact centre teams; supporting CRM and digital systems; managing supply contracts, budgets, staff deployment, reporting, and environmental improvement projects; and producing public communications and campaigns.

Supports the development and implementation of recycling and waste services through research, data collection and analysis, project coordination, contractor management, stakeholder engagement, consultations, and fieldwork. The role contributes to waste strategies, service improvement projects, environmental policy research, waste composition surveys, recycling scheme rollouts, and compliance with relevant legislation. It also assists with reports, consultations, external contracts, and communication during service changes.

Manage Hull City Council’s capital investment programme from inception to completion, including regeneration, heritage, schools, corporate buildings, and city development projects. Responsibilities include developing business cases, securing funding, procurement, contract administration, risk management, stakeholder engagement, performance reporting, and delivery against quality, cost, and time objectives. The role also leads project staff, coordinates partners and senior officers, and deputises for senior programme leadership when required.

Processes and recovers corporate, leisure, mortgage, parking, and bus lane debts for Hull City Council. The role negotiates repayment arrangements, assesses debt recoverability, supports customers with financial statements, reallocates payments, prepares refunds and write-offs, administers Oracle systems, produces reports, inputs data, and assists with staff training and mentoring while complying with legislation and council procedures.

Provides administrative and customer service support for the Parks and Open Spaces team. Coordinates work allocation, handles service requests and escalations, maintains accurate data and records, prepares reports, supports procurement and financial transactions, responds to public and internal enquiries, and monitors service performance. The role also conducts surveys and market research, manages call handling and messages, and uses council-specific systems and Microsoft Office applications to support efficient frontline service delivery.

Leads council-wide transformation programmes, projects, and improvement initiatives, including Workday implementation and digital change. Responsibilities include project planning, resource allocation, stakeholder engagement, benefits realization, risk and issue management, governance reporting, transition management, quality assurance, and embedding new processes. The role also champions change and project management methodologies, supports organisational readiness, develops staff capability, and matrix-manages project teams to deliver sustainable service improvements.

Manages a routine legal caseload for the council, processing traffic regulation orders, construction and highways agreements, licensing matters, and other contentious and non-contentious legal work. Responsibilities include legal research, drafting documents, preparing court proceedings, maintaining case records, supporting lawyers, contributing to committee reports and policy compliance, and assisting with legislative implementation.

Provides comprehensive legal advice to Council departments and external clients on complex, sensitive matters. Drafts and reviews legal documents, prepares proceedings, presents less complex cases before courts and tribunals, advises on legislation and policy compliance, negotiates with external parties, instructs barristers and experts, supports legal staff, contributes to Council projects, and delivers legal training.

Manages change projects, improvement initiatives, and organisational readiness across Hull City Council. Responsibilities include optimising Workday, analysing data and processes, identifying efficiencies, developing business cases and project documentation, reporting to governance groups, supporting digital transformation, and embedding continuous improvement. The role requires strong stakeholder engagement, change management, process mapping, performance analysis, and communication skills while working across multiple directorates in a hybrid environment.

Leads Hull City Council’s digital, data, technology and innovation strategy. Oversees ICT operations, cybersecurity, infrastructure, enterprise applications, analytics, artificial intelligence, digital inclusion and major transformation programmes. Responsibilities include strategic planning, programme governance, benefits realisation, budget management, organisational change, stakeholder engagement, regulatory compliance and partnership working. The role requires executive-level leadership in a politically sensitive public-sector environment and participation in the council’s emergency response rota.

Provides reception and administrative support across Early Help Family Hubs. Duties include handling confidential records, advising visitors and staff, maintaining data in Liquid Logic, preparing correspondence and meeting minutes, processing cash and procurement transactions, coordinating promotional materials, and supporting junior staff and volunteers. The role promotes Early Help services, communicates with families and professionals, and supports safeguarding, health and safety, and effective service delivery across the locality.