The Sr. Implementation Consultant will lead client onboarding, manage project delivery, and facilitate training while ensuring excellent customer experiences and risk management.

The Technical Training Specialist - NERC develops and delivers training programs related to electrical power grid operations. They ensure training meets NERC standards, provide student support, and analyze training needs. Duties include curriculum development, technical writing, and instructional design.

As a Business Development Representative, you will qualify leads, engage potential clients through calls and emails, and build relationships to meet sales goals. Collaborating with marketing, you will help convert leads, tailor product solutions, and provide updates to the team, ensuring a smooth transition to account management.

The Pre-Sales Operations Specialist assists Customer Success Managers, National Sales Executives, and Account Executives by ensuring accurate deal entry in Salesforce, preparing contracts, and governing the sales order process. This role focuses on improving operational efficiency and involves training new sales representatives, managing Salesforce integrations, and participating in process improvement initiatives.

The Executive Customer Success Manager ensures strong client relationships with HSI’s enterprise clients, focusing on account growth and customer retention. Responsibilities include leading account meetings, developing Customer Success Plans, managing account retention, and providing product demonstrations to enhance upsell opportunities.

The Implementation Consultant leads customers through the onboarding of HSI Donesafe solutions. Responsibilities include client onboarding, needs assessment, project management, configuration, data migration, training, quality assurance, go-live support, risk management, and post-go live support, ensuring a smooth transition for clients.