Jobs at HRM Direct

Leads hotel sales strategy, revenue generation, promotional efforts, customer relationships, and sales staff. Develops corporate, group, transient, association, and catering business; manages proposals and contracts; analyzes market and financial data; oversees customer satisfaction; and collaborates with internal and external stakeholders to achieve property goals.

Manage hotel accounts receivable operations, including revenue and ledger reconciliation, invoicing, payment application, collections, account disputes, deposits, credit controls, month-end close, reporting, and audit-ready documentation. Coordinate group and event billing with Sales and Marketing while overseeing corporate, government, travel-agent, and other customer accounts. Maintain compliance with approval, confidentiality, and segregation-of-duties requirements.

Manages the non-liquor beverage brand portfolio across Cayman Islands accounts. Responsibilities include vendor relations, depletion reporting, marketing campaigns, advertising budgets, account development, product training, inventory coordination, sales promotions, order and delivery coordination, competitive monitoring, market education, and accounts receivable issue resolution.

Develop wine, beer, spirits, and non-alcoholic beverage sales across assigned accounts. Build new business, grow brand distribution, manage promotions, conduct account audits, and achieve sales targets. Maintain inventory coordination with operations, provide client training and tastings, organize events, foster corporate and private-client relationships, and report weekly sales activity. Requires strong wine industry expertise, marketing and event management experience, public speaking ability, customer relationship skills, and flexible availability.

Manages daily administrative office and customer service operations, supports management and finance, handles records and correspondence, coordinates purchasing and suppliers, assists with accounts payable and receivable, organizes staff training and meetings, and maintains customer service, office organization, confidentiality, and internal controls.