Jobs at HqO

As a Senior Software Engineer, you'll design systems and APIs, develop software in an agile environment, and troubleshoot issues while potentially mentoring a small team.

As a Senior Software Engineer, you'll design systems, develop APIs, maintain high-quality code, troubleshoot issues, and collaborate on projects while optionally mentoring a small team.

Design systems and APIs for software, maintain high quality standards, troubleshoot issues, and provide technical guidance to a small engineering team.

As a Tech Lead, you'll design systems and APIs for HqO's software, develop software in an agile environment, write quality code, and mentor engineers. You'll work with product management, troubleshoot issues, and enhance your tech skills, particularly in AWS and NodeJS.

The Product Manager will own product strategy and execution, collaborating with Engineering, UX, and Customer Success to enhance user engagement and outcomes through data-driven decisions and feature prioritization.

Lead end-to-end program and implementation for complex enterprise onboarding across EMEA. Manage project scope, timelines, budgets, stakeholder communications, risk and change, and track progress in CRM/PM systems. Drive product adoption, deliver training, optimize processes, and conduct post-project reviews to ensure successful go-lives across the region.

The Customer Success Manager at HqO is responsible for managing the customer lifecycle, fostering relationships, driving product adoption, and ensuring high tenant satisfaction and retention.

Embed with Operations and DevOps to identify high-leverage problems and build production-grade LLM-powered automations, agent workflows, and internal tools. Own end-to-end delivery, drive adoption, measure impact, document systems, and extend existing deployed agents to raise company-wide AI fluency.

Own renewals and upsell for Tier 1 and strategic accounts, build executive relationships, lead QBRs, drive value realization, maintain forecasting in HubSpot, partner cross-functionally, manage contracts, and champion customer advocacy to maximize net revenue retention.

As a Solutions Engineer, you will bridge customer needs and technical solutions, ensuring engagement and successful deployment of HqO's product offerings. You will conduct discovery sessions, architect solutions, and facilitate collaboration with sales to enhance customer satisfaction and revenue outcomes.

The Tier 2 Support Representative will troubleshoot complex customer inquiries, ensuring high-quality support and collaboration with various teams to enhance customer experience.