Horizons
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The Global Head of Support will lead the customer support organization, focusing on strategy execution, operational efficiency, and team development to enhance customer satisfaction and retention on a global scale.
The Treasury Manager will oversee global treasury operations, manage daily cash flow, mitigate currency risks, maintain banking relationships, and ensure compliance with internal controls. Responsibilities include cash forecasting, optimizing intercompany cash processes, and implementing best practices for cash management.
The Staff Accountant will prepare and review financial documents, oversee accounting procedures, and provide financial advice related to budgeting and cash flow management to support the company's financial health.
The Support Specialist at Horizons is responsible for managing client inquiries through various channels, providing exceptional service, troubleshooting issues, and ensuring timely resolution. This role involves collaboration with internal teams, conducting client training sessions, analyzing support data for improvement, and maintaining detailed records of interactions.
The Support Specialist at Horizons provides essential service and support by managing client inquiries through an internal ticketing tool. Responsibilities include resolving issues, maintaining communication, collaborating with internal teams, conducting client training, and analyzing support trends to enhance service quality.
The Offboarding Specialist manages the offboarding process for EOR clients, ensuring compliance with employment laws and providing support to departing employees. Responsibilities include coordinating paperwork, conducting termination calls, managing asset collection, and improving offboarding workflows.
The Offboarding Specialist manages the offboarding process for employees of EOR clients, ensuring all paperwork and procedures are completed in compliance with employment laws. They support departing employees, handle termination requests, coordinate asset collection, process termination paperwork, maintain records in the platform, and stay updated on employment regulations.
The Onboarding Specialist manages the entire employee journey, overseeing the onboarding and offboarding processes. They ensure compliance with policies, draft employment contracts, engage with clients for global onboarding, maintain documentation, and continuously improve onboarding workflows.
The Senior Customer Success Manager will ensure high customer satisfaction by managing key metrics, lead customer onboarding and training, strategize relationships with mid-market and enterprise customers, address needs proactively, and collaborate cross-functionally to enhance the customer experience and drive revenue growth.
The Partnership Sales Manager will leverage an existing network to recruit and onboard strategic partners, drive revenue growth through partner channels, and cultivate long-term relationships. The role includes developing engagement strategies, enabling partners with necessary resources, and tracking KPIs for performance reporting.
As a Sales Development Representative at Horizons, you will identify and qualify leads for the Partnership Sales Manager, focusing on engagement through outbound prospecting. Your role involves nurturing potential partnerships, scheduling meetings, and maintaining records in the CRM, all while collaborating with various teams to optimize outreach strategies and contribute to revenue growth.
The Global Sales Manager will lead a sales team, develop strategies for inbound and outbound sales, drive revenue growth, and collaborate across departments to optimize sales processes. This role includes recruiting, training, and mentorship to achieve revenue targets within the HR tech market.
As a Senior Product Manager at Horizons, you will lead the product strategy and implementation for embedded financial services, enhance payment flows, and introduce new revenue streams. You will collaborate closely with UX designers and engineering teams to deliver a superior payment experience while analyzing market trends and customer feedback.
As a Senior Data and AI Engineer, you will lead AI strategy, design data pipelines, and deploy AI models using cloud infrastructure while collaborating with teams to integrate AI solutions, ensuring responsible innovation.
The Engineering Lead will provide technical leadership and design for new features, maintain the technical roadmap, document architectures, actively contribute to codebase, conduct code reviews, support recruitment, and mentor Software Engineers in technical skills. They will shape product architecture and foster a culture of learning within the team.
The Payroll Specialist is responsible for processing payroll for European countries, ensuring accuracy and compliance with local regulations. This includes maintaining payroll systems, approving payroll runs, preparing invoices, and responding to payroll-related inquiries from clients and stakeholders.
As a Payroll Specialist, you will maintain payroll systems, process paychecks, enter data into payroll databases, and ensure compliance with local regulations for European and LATAM regions. You'll also handle client queries, generate invoices, and collaborate with internal teams to enhance payroll processes while keeping up-to-date with employment tax laws.
The Account Executive will lead outbound sales efforts in the EMEA region, manage the sales pipeline, engage clients, negotiate contracts, and collaborate with other teams to drive revenue growth and market expansion in the HR tech space.